4 jobs found in Wiesloch, Baden-Württemberg

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    • walldorf, baden-württemberg
    • temp to perm
    • €4,500 - €5,500 per month
    • 40
    As the service delivery assistant, you will be assisting the service management team in managing the service delivery. Our customer, market leader in enterprise application software, is looking for support for their IT Services – Client Technology Workplace team.Das dürfen Sie erwartenCorporate BenefitsBuddy programme during the on-boarding phaseWorking remote during the pandemic (within Germany, upon agreement)Working in an international, multi-cultural environmentIhre AufgabenFor external engagements - act as a service delivery assistantEnsure services are delivered as per Service CatalogAssist contract negotiation and collect Client Services requirementsOversee Service Level Agreement Compliance: Penalty Triggering RecommendationHandle On-going issues, escalations and change managementMonitor transaction compliance (milestones, deliverables, Supplier invoicing)Monitor compliance with company policyConduct or attend regular meeting with suppliersAssist in contract negotiations on a yearly basis with Global Procurement and ITAMSupport Service Managers to ensure services are offered with appropriate terms and conditionsMonitor satisfaction and recommend changesOversee claims completed by service management admin assistant and backup when requiredAdminister Accounts on Microsoft Services Hub and Azure Active Directory group for supportAnd any other ad-hoc tasks For assistance of the CTW contract managerIdentifying, evaluating and listing potential vendors: Drafting RFI , RFP, Q&A, Vendor Evaluation, Vendor Meetings, Due Diligence, Negotiation and TransitionManage SAP exception process if needed, ensure strategic supplier pricing is appropriateEnsure signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementationEnsure signed contracts are stored in a central repositoryMaintain contractual records and documentation of all contracts including supplier contact, contractual changes, status reports and other documents for all suppliers and for all projectsPreparing quarterly or yearly business reviews with managersEnsure contract renewal is completed on time - This might include to coordinate necessary approvalsUnsere AnforderungenUniversity degree in Computer Science or equivalent work experienceDemonstrated strong leadershipAbility to prioritize work and activitiesAbility to multi-task and work to tight timelinesRigor and method Ability to produce excellent documentation (user and technical documentations)Effective analysis, problem-solvingExcellent English written and oral communication skillsGerman – B2 or C1 level would be a plusAbility to work in stressful situations, conflict management skillsCustomer orientedAbility to build strong partnershipsAbility to adapt to technical and non-technical partnersAbility to work as an individual contributorKnowledge of Microsoft Products (Office 365, Sharepoint, Onedrive, Teams, forms, Visio, PowerBi, PowerApps)Knowledge of SAP products (user); Fieldglass, Concur, AribaAwareness of ITIL is beneficial1 to 3 years of experience in procurement or contract assistant roleContract Management experience in an outsourced environment is a plus1 to 3 years of experience in service delivery roleExperience in IT Support including Service Desk, Field IT, desktop managementWorking experience in an international environment is a plus Unhappy with your job? We can offer you a good work-life balance. Sounds interesting? See what we can offer.As a subsidiary of Randstad NV, founded in Amsterdam in 1960, Randstad is Germany's number one recriuitment agency and a guarantee of competence and security. In more than 550 branches in Germany we are driving customers and candidates to success.
    As the service delivery assistant, you will be assisting the service management team in managing the service delivery. Our customer, market leader in enterprise application software, is looking for support for their IT Services – Client Technology Workplace team.Das dürfen Sie erwartenCorporate BenefitsBuddy programme during the on-boarding phaseWorking remote during the pandemic (within Germany, upon agreement)Working in an international, multi-cultural environmentIhre AufgabenFor external engagements - act as a service delivery assistantEnsure services are delivered as per Service CatalogAssist contract negotiation and collect Client Services requirementsOversee Service Level Agreement Compliance: Penalty Triggering RecommendationHandle On-going issues, escalations and change managementMonitor transaction compliance (milestones, deliverables, Supplier invoicing)Monitor compliance with company policyConduct or attend regular meeting with suppliersAssist in contract negotiations on a yearly basis with Global Procurement and ITAMSupport Service Managers to ensure services are offered with appropriate terms and conditionsMonitor satisfaction and recommend changesOversee claims completed by service management admin assistant and backup when requiredAdminister Accounts on Microsoft Services Hub and Azure Active Directory group for supportAnd any other ad-hoc tasks For assistance of the CTW contract managerIdentifying, evaluating and listing potential vendors: Drafting RFI , RFP, Q&A, Vendor Evaluation, Vendor Meetings, Due Diligence, Negotiation and TransitionManage SAP exception process if needed, ensure strategic supplier pricing is appropriateEnsure signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementationEnsure signed contracts are stored in a central repositoryMaintain contractual records and documentation of all contracts including supplier contact, contractual changes, status reports and other documents for all suppliers and for all projectsPreparing quarterly or yearly business reviews with managersEnsure contract renewal is completed on time - This might include to coordinate necessary approvalsUnsere AnforderungenUniversity degree in Computer Science or equivalent work experienceDemonstrated strong leadershipAbility to prioritize work and activitiesAbility to multi-task and work to tight timelinesRigor and method Ability to produce excellent documentation (user and technical documentations)Effective analysis, problem-solvingExcellent English written and oral communication skillsGerman – B2 or C1 level would be a plusAbility to work in stressful situations, conflict management skillsCustomer orientedAbility to build strong partnershipsAbility to adapt to technical and non-technical partnersAbility to work as an individual contributorKnowledge of Microsoft Products (Office 365, Sharepoint, Onedrive, Teams, forms, Visio, PowerBi, PowerApps)Knowledge of SAP products (user); Fieldglass, Concur, AribaAwareness of ITIL is beneficial1 to 3 years of experience in procurement or contract assistant roleContract Management experience in an outsourced environment is a plus1 to 3 years of experience in service delivery roleExperience in IT Support including Service Desk, Field IT, desktop managementWorking experience in an international environment is a plus Unhappy with your job? We can offer you a good work-life balance. Sounds interesting? See what we can offer.As a subsidiary of Randstad NV, founded in Amsterdam in 1960, Randstad is Germany's number one recriuitment agency and a guarantee of competence and security. In more than 550 branches in Germany we are driving customers and candidates to success.
    • walldorf, baden-württemberg
    • temp to perm
    • €4,500 - €5,500 per month
    • 40
    Our customer, the market leader in enterprise software, is looking for support for their Global Shared Services Team (GSS) which is responsible for orchestration, coordination, performance management, reporting and improvement of build and decommissioning services for compute, network and storage infrastructure in the customer's data centers. They are looking for a diligent, reliable, energetic and professional personality to support their team.Das dürfen Sie erwartenCorporate BenefitsBuddy programme during the on-boarding phaseWorking in an international, multi-cultural environmentWorking remote during the pandemic (within Germany, upon agreement)Ihre AufgabenDescribe how existing processes work and identify where improvements are neededOptimize the process designReview and resolve process issuesCommunicate process changesEngage with process stakeholders to ensure alignment with their requirements and expectationsWork with process stakeholders to design new and improved processesPlan and manage process improvement activitiesUnsere AnforderungenBusiness process management expertise, desirably in the context of infrastructure provisioning or assembly/manufacturing processes in other industriesExperience with IT Service ManagementStrong consumer/customer orientation, high quality of work focus and result/deliverable oriented thinkingFluent Business EnglishNice to have: Background of IT Infrastructure technologies and architectureExperience with S/4HANA Cloud applications desirable Unhappy with your job? We can offer you a good work-life balance. Sounds interesting? See what we can offer.As a subsidiary of Randstad NV, founded in Amsterdam in 1960, Randstad is Germany's number one recriuitment agency and a guarantee of competence and security. In more than 550 branches in Germany we are driving customers and candidates to success.Randstad is a trustworthy and technology-driven partner but at the same time very personal. We help companies and applicants realize their true potential. Because we know from experience that real connections do not arise from data and algorithms - they need human interaction, empathy and intuition.
    Our customer, the market leader in enterprise software, is looking for support for their Global Shared Services Team (GSS) which is responsible for orchestration, coordination, performance management, reporting and improvement of build and decommissioning services for compute, network and storage infrastructure in the customer's data centers. They are looking for a diligent, reliable, energetic and professional personality to support their team.Das dürfen Sie erwartenCorporate BenefitsBuddy programme during the on-boarding phaseWorking in an international, multi-cultural environmentWorking remote during the pandemic (within Germany, upon agreement)Ihre AufgabenDescribe how existing processes work and identify where improvements are neededOptimize the process designReview and resolve process issuesCommunicate process changesEngage with process stakeholders to ensure alignment with their requirements and expectationsWork with process stakeholders to design new and improved processesPlan and manage process improvement activitiesUnsere AnforderungenBusiness process management expertise, desirably in the context of infrastructure provisioning or assembly/manufacturing processes in other industriesExperience with IT Service ManagementStrong consumer/customer orientation, high quality of work focus and result/deliverable oriented thinkingFluent Business EnglishNice to have: Background of IT Infrastructure technologies and architectureExperience with S/4HANA Cloud applications desirable Unhappy with your job? We can offer you a good work-life balance. Sounds interesting? See what we can offer.As a subsidiary of Randstad NV, founded in Amsterdam in 1960, Randstad is Germany's number one recriuitment agency and a guarantee of competence and security. In more than 550 branches in Germany we are driving customers and candidates to success.Randstad is a trustworthy and technology-driven partner but at the same time very personal. We help companies and applicants realize their true potential. Because we know from experience that real connections do not arise from data and algorithms - they need human interaction, empathy and intuition.
    • walldorf, baden-württemberg
    • temp to perm
    • €4,000 - €5,000 per month
    • 40
    As the market leader in IT and Software, our customer works in an international environment. They are now looking for the support of a Total Rewards Consultant for their Walldorf (Baden) location. The Total Rewards Expert is accountable for the successful design and delivery of a significant portion of Benefits and Compensation solutions.Das dürfen Sie erwartenOpportunity to experience the latest innovations in IT and software development up close and personalAccess to Corporate BenefitsBuddy programmeIhre AufgabenDirecting and managing the assessment of best practices and creation of workforce specific Total Reward strategies in close collaboration with representatives from the businessMonitors compliance with legislative requirements regarding taxesReporting, data protection and privacy issues - Manages and directs all activities in relation to the review of existing and proposed statutory requirementsWorks in close collaboration with the HR community on delivering end-to-end Total Reward solutionsRepresents the company externally on specific Total Reward subject mattersUnsere AnforderungenExperience in international HR, Legal, Finance, or related business areaEnglish and German fluency written and spoken, proficiency in other languages is desirableDegree in Business Administration or related field Unhappy with your job? We can offer you a good work-life balance. Sounds interesting? See what we can offer.As a subsidiary of Randstad NV, founded in Amsterdam in 1960, Randstad is Germany's number one recriuitment agency and a guarantee of competence and security. In more than 550 branches in Germany we are driving customers and candidates to success.Randstad is a trustworthy and technology-driven partner but at the same time very personal. We help companies and applicants realize their true potential. Because we know from experience that real connections do not arise from data and algorithms - they need human interaction, empathy and intuition.
    As the market leader in IT and Software, our customer works in an international environment. They are now looking for the support of a Total Rewards Consultant for their Walldorf (Baden) location. The Total Rewards Expert is accountable for the successful design and delivery of a significant portion of Benefits and Compensation solutions.Das dürfen Sie erwartenOpportunity to experience the latest innovations in IT and software development up close and personalAccess to Corporate BenefitsBuddy programmeIhre AufgabenDirecting and managing the assessment of best practices and creation of workforce specific Total Reward strategies in close collaboration with representatives from the businessMonitors compliance with legislative requirements regarding taxesReporting, data protection and privacy issues - Manages and directs all activities in relation to the review of existing and proposed statutory requirementsWorks in close collaboration with the HR community on delivering end-to-end Total Reward solutionsRepresents the company externally on specific Total Reward subject mattersUnsere AnforderungenExperience in international HR, Legal, Finance, or related business areaEnglish and German fluency written and spoken, proficiency in other languages is desirableDegree in Business Administration or related field Unhappy with your job? We can offer you a good work-life balance. Sounds interesting? See what we can offer.As a subsidiary of Randstad NV, founded in Amsterdam in 1960, Randstad is Germany's number one recriuitment agency and a guarantee of competence and security. In more than 550 branches in Germany we are driving customers and candidates to success.Randstad is a trustworthy and technology-driven partner but at the same time very personal. We help companies and applicants realize their true potential. Because we know from experience that real connections do not arise from data and algorithms - they need human interaction, empathy and intuition.
    • walldorf, baden-württemberg
    • temp to perm
    • €4,500 - €5,500 per month
    • 40
    As a Contract Advisor, you will support the customer's Chief Trust Office and the Customer Information Security Advisory Team in customer security lifecycle from engagement to renewal. Our customer, the market leader in enterprise software, is looking for your support!Das dürfen Sie erwartenCorporate BenefitsBuddy programme during the on boarding phaseWorking in an international environmentWorking with the latest technologyIhre AufgabenThe role is generally global the focus will be to support the EMEA regionYou will work with customer facing roles and act as the trusted advisor for Security and Data Protection across SAP Solution offerings. Legal and Renewal teams will rely on you as security expert assessing and developing contractual wording regarding Security & PrivacyYou will build compelling knowledge across solutions working with Solution Security advisors, and subject matter experts to collect and maintain all elements of information securityYou will assure availability of information to the broader team as well as availability of public and customer facing contentYou will contribute to enablement programs for your peers according to their respective rolesUnsere Anforderungen6+ years of related professional experience in a customer facing role, ideally in technical consulting / customer architecture in an SAP solution environment involving work with contractsBachelor's degree (or comparable in-firm training) in Computer Science, Information Technology, Business Administration, Law or related disciplineGeneral knowledge about technology and security measures of SAP solution offerings preferred but no prerequisiteKnowledge of Information Security Architecture or a strong willingness to learnFluency in English language is mandatory – Fluency in German is a plusBackground in Information Security Management System (ISMS), Quality Management Systems (QMS, SDLC) and Global Data Protection Regulations (e. g. GDPR, CCPA)Knowledge of and experience with contractual legal obligationsEvidence of strong written communication skills, including experience in presenting technical information in a business or regulatory context to C-level and subject matter expertsCreative and strong problem-solving skillsGoal-directed, persistent, and driven to achieve positive results and outcomesStrong analytical and strategic thinking skillsProject management and Self-Management skills; ability to work well under pressure with diligence, organization, and minimal supervision, and provide practical advice to clientsAbility to influence and collaborate with cross functional teams and business units on a global basis, without formal hierarchical authority Überzeugen Sie sich selbst und bewerben Sie sich jetzt direkt online! Bewerbungen schwerbehinderter Menschen sind uns selbstverständlich willkommen.Über RandstadAls größter Personaldienstleister Deutschlands mit bundesweiter Präsenz in über 300 Niederlassungen hat Randstad beste Kontakte zu attraktiven Unternehmen und Top-Bewerbern. Überzeugen Sie uns und unsere Kunden von Ihren Fähigkeiten und nutzen Sie Randstad als Sprungbrett in eine Festanstellung.
    As a Contract Advisor, you will support the customer's Chief Trust Office and the Customer Information Security Advisory Team in customer security lifecycle from engagement to renewal. Our customer, the market leader in enterprise software, is looking for your support!Das dürfen Sie erwartenCorporate BenefitsBuddy programme during the on boarding phaseWorking in an international environmentWorking with the latest technologyIhre AufgabenThe role is generally global the focus will be to support the EMEA regionYou will work with customer facing roles and act as the trusted advisor for Security and Data Protection across SAP Solution offerings. Legal and Renewal teams will rely on you as security expert assessing and developing contractual wording regarding Security & PrivacyYou will build compelling knowledge across solutions working with Solution Security advisors, and subject matter experts to collect and maintain all elements of information securityYou will assure availability of information to the broader team as well as availability of public and customer facing contentYou will contribute to enablement programs for your peers according to their respective rolesUnsere Anforderungen6+ years of related professional experience in a customer facing role, ideally in technical consulting / customer architecture in an SAP solution environment involving work with contractsBachelor's degree (or comparable in-firm training) in Computer Science, Information Technology, Business Administration, Law or related disciplineGeneral knowledge about technology and security measures of SAP solution offerings preferred but no prerequisiteKnowledge of Information Security Architecture or a strong willingness to learnFluency in English language is mandatory – Fluency in German is a plusBackground in Information Security Management System (ISMS), Quality Management Systems (QMS, SDLC) and Global Data Protection Regulations (e. g. GDPR, CCPA)Knowledge of and experience with contractual legal obligationsEvidence of strong written communication skills, including experience in presenting technical information in a business or regulatory context to C-level and subject matter expertsCreative and strong problem-solving skillsGoal-directed, persistent, and driven to achieve positive results and outcomesStrong analytical and strategic thinking skillsProject management and Self-Management skills; ability to work well under pressure with diligence, organization, and minimal supervision, and provide practical advice to clientsAbility to influence and collaborate with cross functional teams and business units on a global basis, without formal hierarchical authority Überzeugen Sie sich selbst und bewerben Sie sich jetzt direkt online! Bewerbungen schwerbehinderter Menschen sind uns selbstverständlich willkommen.Über RandstadAls größter Personaldienstleister Deutschlands mit bundesweiter Präsenz in über 300 Niederlassungen hat Randstad beste Kontakte zu attraktiven Unternehmen und Top-Bewerbern. Überzeugen Sie uns und unsere Kunden von Ihren Fähigkeiten und nutzen Sie Randstad als Sprungbrett in eine Festanstellung.

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