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global operations & customer service executive (shipping).

job details

summary

    job details

    about the company
    Founded in 1853 in France, my client is a leading global player in container leasing and trading solutions. With more than 125 strategically located depots, they are committed to providing the shipping, logistics and industrial markets with leasing as well as trading solutions of brand new and active containers. As one of the top container lessors in the world, they aim to provide a comprehensive leasing solution to fulfill their client’s needs. If you are a driven and service oriented individual looking to pursue a career with a high performing team within the logistics industry, apply now!

    about the job
    As a Global Operations and Customer Service Executive, you will be required to support the business across a wide spectrum of operational and service related responsibilities. In this role, you will be expected to facilitate order processing requirements for container and depot lease bookings through the company’s internal system, manage production processes by collaborating closely with the factory inspector/supervisor on the retrieval of daily reports, and ensure an organised filing of documents within the company’s database. You will also be expected to render your assistance to the commercial director in supporting leasing contract administration and managing lease bookings. You are to uphold high standards of customer service in managing one way off hire requests according to customers requirements and issue sales invoices/ credit notes upon completion of order, while following up the Account Receivable team in ensuring timely completion of payment from the customers.

    about the manager/team
    This role sits within the Global Operations & Customer Service Department and reports directly to the Global Operations & Customer Service Director

    skills and experience required
    The ideal candidate should be tertiary educated with at least 2 years of relevant experience in the shipping industry. To excel in this role, you should possess an outgoing personality and good interpersonal skills to build and retain good relations with customers from all across the globe. Strong organisational ability and attention to detail would be crucial in ensuring the accurate preparation of documentations and system entry.

    To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333.
    (EA: 94C3609/ R2196577)

    Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

    about the company
    Founded in 1853 in France, my client is a leading global player in container leasing and trading solutions. With more than 125 strategically located depots, they are committed to providing the shipping, logistics and industrial markets with leasing as well as trading solutions of brand new and active containers. As one of the top container lessors in the world, they aim to provide a comprehensive leasing solution to fulfill their client’s needs. If you are a driven and service oriented individual looking to pursue a career with a high performing team within the logistics industry, apply now!

    about the job
    As a Global Operations and Customer Service Executive, you will be required to support the business across a wide spectrum of operational and service related responsibilities. In this role, you will be expected to facilitate order processing requirements for container and depot lease bookings through the company’s internal system, manage production processes by collaborating closely with the factory inspector/supervisor on the retrieval of daily reports, and ensure an organised filing of documents within the company’s database. You will also be expected to render your assistance to the commercial director in supporting leasing contract administration and managing lease bookings. You are to uphold high standards of customer service in managing one way off hire requests according to customers requirements and issue sales invoices/ credit notes upon completion of order, while following up the Account Receivable team in ensuring timely completion of payment from the customers.

    about the manager/team
    This role sits within the Global Operations & Customer Service Department and reports directly to the Global Operations & Customer Service Director

    skills and experience required
    The ideal candidate should be tertiary educated with at least 2 years of relevant experience in the shipping industry. To excel in this role, you should possess an outgoing personality and good interpersonal skills to build and retain good relations with customers from all across the globe. Strong organisational ability and attention to detail would be crucial in ensuring the accurate preparation of documentations and system entry.

    To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333.
    (EA: 94C3609/ R2196577)

    Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.