Job Title: Graduate Helpdesk EngineerLocation: LondonSalary: £25-28,000Sector: TechA renowned specialist enterprise is looking for well-rounded graduates, with a computer networking or Tech degree, determined to excel. A household name that operates nationwide, they have the resources and proven inclination to invest in your career! In order to qualify for the role - you must have a degree in computer networking or one exclusively in Tech. We are not accepting software or engineering degrees. We are accepting applications from candidates with some experience in IT support.As a Graduate Helpdesk Engineer, the successful candidate will have a technical footing, which will be embellished by supplemental internal training. You'll be heavily involved in technical consultation - and the role paves the way for numerous avenues of progression! You will troubleshoot, allay and fix issues and problems that our client's customer base run into.A comprehensive benefits package awaits the successful candidate! A starting salary of £28,000, excellent scope for progression and a welcoming working culture with regular socials are all offered by the company!The Role:Enhance your existing technical expertise by learning about the company’s product, services and marketplaceInternally ensure that all processes are running smoothly, analysing how best to improve these processesTroubleshoot effectively and calmly - fixing problems for internal teams and external customers as and when they arise Maintain and monitor client systems to ensure faults are dealt with quickly and effectivelyWork within SLA's and adhere to business support processes Benefits/What you get: A competitive basic salary of between £25-28,000A welcoming working culture with regular socialsYour choice of placement in all manner of locations nationwide!Excellent scope for progressionLucrative bonus/incentive schemesHealthcare/Pension schemeYou:Educated to a 2.1 degree level standard in a computer networking or Tech discipline. Not accepting software or engineering degreesWe will also consider applicants with some IT support experienceDriven and ambitiousCommercial acumenFantastic interpersonal/communication skillsPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.