【横浜】プロジェクトマネージャー補佐（業界未経験者）.

社名社名非公開職種フィールドサービスエンジニア業務内容弊社主力商品（海外製FPGA・PLD）と周辺デバイス（電源、高速I/F、メモリ等）の機能とメリットを最大限に引き出しながら、お客様にDevice設計とボード設計のアドバイス、提案を行うコンサルタント的業務です。求められる経験①FPGA・PLDの設計経験、VHDL、Velilogを用いてのICの設計経験《必須》②車載関連・画像処理関連の知識、AIに関する知識等の設計経験がある方は優遇します。《優遇》③Embedded Processorの開発・サポート経験《優遇》保険健康保険,厚生年金保険,雇用保険,労災保険待遇・福利厚生-休日休暇日曜日,土曜日,祝日-給与年収600 ～ 800万円賞与-

社名社名非公開職種フィールドサービスエンジニア業務内容Main Responsibilities:Service Manager shall be held responsible for the following in two aspects by leading 5-10 team members.1. Technical Aspect₋ To manage all calibration and repair work orders (WO) placed by customers for execution as scheduled;₋ To perform “lean” driven work process through the department to hit target TAT for calibration and repair;₋ To review each repair WO to direct, coach and lead service technicians to systematically approach repair work;₋ To manage parts’ inventory to constantly carry a number of parts needed for prospective repair WOs in inventory₋ To manage any equipment needed for speedy service work, applying for approval CapEx in a timely manner;₋ To manage customer and lead to conclusion for technical issues happened at customer₋ To communicate and collaborate with other APAC countries for any service project needing their support or our support2. Business Aspect₋ To weekly forecast booking/billing on service business consisting of work orders, ASP and amount as follow-up action to attain monthly, quarterly and annual plans;₋ To drive execution of performance to forecast in booking/billing and service quality₋ To deploy and push for the following business practices: Service Contract Annual Calibration Notice (EOS/Price/LT change) Escalation process₋ To drive and manage NPS activities—collection of customers’ NPS feedback, discussion with them on their feedback and implementation of improvement plans;₋ To present service strategy, business plans, progress updates covering al the above in Japanese and English求められる経験Qualifications:₋ BA of applicable fields, such as electronic engineering, mechanical engineering, etc.₋ Experience of more than 5 years of field service in equipment or machinery industry.₋ Experience of more than 3 years of service/field engineering manager in equipment industry₋ Strong English communicationMust to have₋ Having over 3 years people Management experience.₋ Excellent communication skills including good spoken and written language(s) (Japanese and English), presentation & reports writing skills.₋ Good sense of Analytical, Problem Solving and Decision-Making skills.₋ Self motivated, independent and result oriented working style.₋ Coaching skills for service engineers in improving talents, capabilities and skills.₋ Controls work flow, quality, priority of work, and determines methods and sequence of operations.₋ Improving capability after root cause analysis for customer problems and complaints.₋ Excellent communication skills with customers on technical issues.Nice to have₋ Strong technical knowledge about measuring systems and good ex₋ Capability of proposing new ideas to improve performance and profitability of services.₋ Developing and delivering multi-mode communications that convey a clear understanding of the need of different audiences.保険健康保険,厚生年金保険,雇用保険,労災保険休日休暇日曜日,土曜日,祝日給与年収1,000 ～ 1,400万円賞与年2回

社名社名非公開職種フィールドアプリケーションエンジニア業務内容安定基盤のグローバル企業「世界で最も働きがいのある会社」選出転勤なし・リモートワーク制度有求められる経験《必須》・建築・建造物、架台等の構造設計業務経験・構造力学、有限要素法を使った設計業務経験・二次元、三次元 CAD による作図、ないしは図面編集経験・エンジニアリング業界、建設業界等における、顧客とのコミュニケーションを有する業務遂行経験・自ら顧客課題を見つけ出し、その解決策を立案・計画・実行できる能力《歓迎》・中級程度の英語読解・会話能力有ればなお可 (他国事務所との直接の技術討議のため) ・BIM ソフトウェアを用いた設備計画・設計・工学系学位保有者保険健康保険,厚生年金保険,雇用保険,労災保険待遇・福利厚生【待遇・福利厚生メモ】・企業研修・各製品・営業手法・業務知識の知識習得・企業文化トレーニング休日休暇日曜日,土曜日,祝日【有給休暇 初年度】 10 【有給休暇 発生月】 入社06ヶ月後 【年間休日】 125 【休暇】 ■夏季休暇 ■年末年始給与年収600 ～ 650万円賞与有