infrastructure specialist in hong kong

job type
HK$ 25,000 per month
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job details

hong kong
job category
information technology
job type
working hours
HK$ 25,000 per month
reference number
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job description

about the company.
My client is the worldwide leader in container ship management and ownership. Originating from Canada, my client has grown rapidly at a global level, with over 4000 employees worldwide. With a specific focus on growing the APAC region, my client is looking for talented and ambitious individuals to join them
about the team.
Works with the IT team to assist in providing a stable IT infrastructure that allows users to do their work in the most efficient way possible. The Infrastructure Specialist is responsible for first level support to office employees and vessels.
about the job.
  • Acts as first point of contact for all user questions and requests
  • Sets up desktops, laptops, and smart phones in accordance with the established configurations for new users
  • Manages and maintains the telephone system
  • Prepares, creates, and updates user documentation
  • Troubleshoots and resolves system and user problems. Based on complexity, escalates issues to the IT Infrastructure Team Lead as necessary
  • Tracks, documents, and resolves IT issues using the trouble ticket system
  • Assists with management of antivirus and spam system, IT procurement (Vancouver), and IT inventory control
  • Performs duties in accordance with the company policy
  • Performs other duties as required
skills & experiences required.
  • Diploma in IT or equivalent experience
  • Knowledge and experience with Windows XP, Windows 2003 and 2008, and MS Active Directory
  • Good understanding of LAN concepts and local area network administration
  • Fast learner with demonstrated willingness to learn
  • Team player who is self-driven and organized
  • Good communication and interpersonal skills
  • Attention to detail
  • Minimum 2 years experience in an IT Support role

If this sounds like something that interests you, please apply directly to this job advertisement, or contact Michael Stroud at +852 2232 3438 for a confidential discussion


infrastructure, desktop support, hardware, network, active directory, windows server, troubleshoot