international hotline service in hong kong

posted
job type
permanent
salary
HK$ 20,000 per month
apply now

job details

posted
location
hong kong
job category
insurance
job type
permanent
working hours
Full-Time
salary
HK$ 20,000 per month
experience
1 year
reference number
91M0141326_1590996479
phone
000

job description

Our client, an established insurance group is hiring customer service Senior Officer to support for their international hotline service. Individuals with experience in call centre/ hotline service / service for premium customers are welcome to apply.

Job nature:

You will be responsible to provide premium hotline service to international customers, to communicate via phone calls and emails to address customer’s needs and member’s inquiries.

(Intensive training will be given for the hotline operation.)

  • Shift based (8 hours work shift,7a.m. - 7p.m. 5 days, Monday – Sunday)

Requirement:

At least 2 years of experience in call centre or customer service environment

Strong interpersonal skills and communication skills on phone manner

Excellent in English, Mandarin and Cantonese.

With IIQE 1,2, will have added advantages, but not necessary.

Interested parties please apply with resume in WORD. For confidential discussion, please contact Alvin Tang - Senior Consultant at 2232 3434. For more jobs opportunities in insurance, please visit https://www.randstad.com.hk/jobs/s-insurance/

skills

Hotline, email, customer service

qualification

no additional qualifications required

educational requirements

Bachelor Degree