retail operations manager - beauty in hong kong

posted
job type
permanent
salary
HK$ 45,000 per month
apply now

job details

posted
location
hong kong
job category
retail
job type
permanent
working hours
Full-Time
salary
HK$ 45,000 per month
experience
5 years
reference number
91M0123432_1533202335
phone
000
apply now

job description

Retail Operations Manager – Beauty

Our client is an internationally well known beauty brand and is looking for a high calibre to join the team to run the retail operations for all Hong Kong and Macau stores.

Responsibilities:

  • Plan, implement and achievement of sales plan by door location in Hong Kong and Macau. Monitor results and take remedial action on an immediate and ongoing basis.
  • Analysing sales figures and forecasting future sales
  • Embed an excellent customer services attitude.
  • Teach and train the team to consistently implement customer service standards across all touch points.
  • Provide assistance to ensure that all new store openings and relocation are per timeline and standards.
  • Be able to identify training and development needs through job analysis, performance appraisal
  • Work with marketing team to assist in the implementation of retail marketing events in Hong Kong within standards outlined by Global Marketing and Retail Events.
  • Assist in recruitment of HK and Macau as required to meet Brand standards of positive attitude, creative ability, customer service excellence and business success.
  • Provide clear and constructive feedback on a regular basis to stylist team and shop/counter in-charge on their job performance.

Requirements:

  • At least 5 years of experience in retail operations management. Beauty background is preferred.
  • Tertiary education
  • Great leadership, business acumen combined with strong influencing skills
  • Outstanding communication skills, commercial sense and result driven
  • Highly organized and ability to adapt to quickly changing priorities
  • Independent, problem solver skill

For interested parties, please send your detailed resume together with current and expected salary or please contact Eugenia Tse @ 22323490. All personal data collected will be kept under strictly confidential and will be only used for recruitment purpose.