retail operations manager - beauty in hong kong

job type
HK$ 45,000 per month
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job details

hong kong
job category
job type
working hours
HK$ 45,000 per month
5 years
reference number
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job description

Retail Operations Manager – Beauty

Our client is an internationally well known beauty brand and is looking for a high calibre to join the team to run the retail operations for all Hong Kong and Macau stores.


  • Plan, implement and achievement of sales plan by door location in Hong Kong and Macau. Monitor results and take remedial action on an immediate and ongoing basis.
  • Analysing sales figures and forecasting future sales
  • Embed an excellent customer services attitude.
  • Teach and train the team to consistently implement customer service standards across all touch points.
  • Provide assistance to ensure that all new store openings and relocation are per timeline and standards.
  • Be able to identify training and development needs through job analysis, performance appraisal
  • Work with marketing team to assist in the implementation of retail marketing events in Hong Kong within standards outlined by Global Marketing and Retail Events.
  • Assist in recruitment of HK and Macau as required to meet Brand standards of positive attitude, creative ability, customer service excellence and business success.
  • Provide clear and constructive feedback on a regular basis to stylist team and shop/counter in-charge on their job performance.


  • At least 5 years of experience in retail operations management. Beauty background is preferred.
  • Tertiary education
  • Great leadership, business acumen combined with strong influencing skills
  • Outstanding communication skills, commercial sense and result driven
  • Highly organized and ability to adapt to quickly changing priorities
  • Independent, problem solver skill

For interested parties, please send your detailed resume together with current and expected salary or please contact Eugenia Tse @ 22323490. All personal data collected will be kept under strictly confidential and will be only used for recruitment purpose.