Do you have strong administrative experience? Do you have previous experience in the insurance industry? Are you also a problem solver with good investigative skills?Our client, one of Canada's largest insurance and financial services companies, is looking to hire a Service Coordinator to join their team. As a Service Coordinator, you will be responsible for investigating, researching, and locating missing clients related to a block of business which represents life insurance policies.AdvantagesWhy you want this role:- Work from home position- Leading insurance and financial services company- $21/hr- 12-month contract- Start date: November 3rd, 2021- Hours: 8am - 5pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.Responsibilities• Reviewing files and searching for clients through phone calls and researching• Moving cases to unclaimed property (insurance) where applicable• Escalation handling for key internal business partners & service stakeholders• Leading by example, develop and maintain strong customer relationships while providing excellent service• Ensuring measures around accuracy and service excellence are met• Identifying gaps or errors in the knowledge databases and provide feedback/corrections to documentation, procedures etc.Qualifications- Minimum 2 years of administrative experience- Demonstrated strength in attention to detail, particularly with numbers, spelling and grammar- Proficiency in MS Word, Excel and Lotus Notes- Excellent problem-solving and decision making skills- Proven investigative and problem-solving skills- Analytical skills with a close attention to detail- Ability to work effectively in a team environment- Deadline drivenSummaryIf you're interested in the Service Coordinator, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.