intermediate distributed infrastructure support engineer in Budapest

Budapest, Budapest
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job description

Cégleírás / Organisation/Department

We are looking for an Intermediate Distributed Infrastructure Support Engineer for our international client which has just started establishing its technological center in Budapest.

Pozíció leírása / Job description

• Infrastructure monitoring of multiple type events and alerts to ensure overall health of the distributed environment.
• Identify, analyze and resolve alerted and escalated incidents within service level agreements, include but not limited to backup failure alerts, server availability alerts, website availability alerts
• Fulfill service requests, including but not limited to Windows/Linux server builds and decommissions, folder/file restore, move and copy, Messaging requests, SharePoint requests, Elevated service access requests and Print server requests.
• Serve as the escalation point for the Tier 1 help desk.
• Handle ongoing server maintenance, including standard, low risk infrastructure changes.
• Perform incident trending and analysis.
• Facilitate techlines for supported technologies
• Create, modify and maintain processes and break/fix procedures.

Elvárások / Requirements

• BA/BS in Computer Science, Information Systems OR equivalent experience.
• Three years of related experience in a similar environment.
• Experience in the following areas: Windows Server, Exchange, O365, VMWare, and database administration
• Written/verbal communication and customer service skills to interact with our partner global customers and partners on a daily basis.
• Analytical and problem-solving skills to assess and resolve alerted and escalated incidents.
• Must be fluent in English, both written and verbal

Amit kínálunk / Offer

• Opportunity for participating in the building up of a technology center from the beginning
• Challenging projects
• Flexible work conditions
• Excellent compensation package

Kapcsolattartó / Applications

Alex Gyenis
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