logistics functional it expert in Mumbai

posted:
location
Mumbai, Maharashtra
job type
Permanent
reference number
927148
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job description

?MAIN ACTIVITIES / RESPONSIBILITIES

Business engagement and innovation:
? Understand the Business Processes and share recommendations for leveraging technology to drive higher efficiency or effectiveness through cost optimization, efficiency gains, etc.
? Build relationship with business users through multiple channels, address queries and complaints, and provide appropriate resolution for issues they face
? Participate in reviews with operating companies, with focus on improved utilization and adoption of available technology platforms, understanding business needs and anticipating future requirements
? Lead training of business users, with focus on measurement of effectiveness and improving feedback, as well as other initiatives to increase awareness of technology platform functionalities and IT capability of the business users
? Drive an agile environment which can quickly adapt to changes in requirements
? Drive business-focused solutions, consider non-IT solutions and partner with the business to focus on logistics solutions for business instead of only technology solutions for logistics

Operational support:
? Tracking and delivering services within agreed SLA�s
? Collaborate with other domains for projects which involve logistics domain
? Capturing and reporting key performance indicators (KPIs) on a weekly and monthly basis
? Update and maintain training and process documentation
? Prepare and deliver technology presentations to regional offices
? Drive upgrading of IT capabilities in business users and technology adoption
? Keep updated with latest developments in technology and logistics domain
? Support audit process and assist domain lead by providing appropriate documentation
? Ensure adherence to IT processes and compliance with all directives

Project delivery:
? Driving the assigned projects with end-to-end ownership
? Provide subject matter expertise in the logistics domain to the business process users
? Analyze New Business Requests (NBRs) for impact on related modules and dependencies
? Gather, clarify and refine requirements in close collaboration with business users
? Designing the solution for the requirements, creating blueprints and functional specifications
? Defining non-functional specs for new functionality / enhancements
? Facilitate code migration and user acceptance testing (UAT)
? Ensure high quality deliverables and adhere to the quality process
? Capture key project metrics and produce reports for management review, as required
? Collaborate closely with and manage IT partners (both onsite and offsite), coordinate their efforts, monitor operational performance and recommend solutions to plug the gaps


Benefits
?Will be working with Global company in Building Materials.

Client Introduction
?It is a manufacturer of building materials which claims to be the largest in the world.

skills

?Logistics IT, RFID, Barcode, NFC, Functional Expertise

qualification

?? 12+ years experience overall
? 8+ years experience in logistics domain required
? Experience in Business Analyst role preferred
? Independent implementation of large size projects desirable
? Ability to design and implement solutions within hard constraints
? Good knowledge of supply chain required
? Business process understanding
? Ability to gather information and derive conclusions despite incomplete information
? Exposure to sales and manufacturing from business perspective would be advantageous
? Knowledge of commercial KPIs and experience in leading continuous improvement initiatives to address the sames
? Exposure to cement industry would be advantageous

- Technical / functional skills:
? SAP overview and exposure to technical objects
? Technology stacks include � SAP, mobile technology, remote sensing technology including RFID, NFC, QR, barcode.
? Knowledge Qlikview would be advantageous
? Good understanding of networking and IT infrastructure
? Good process knowledge � ITIL (Incident, Problem, Change, etc.)
? Working knowledge of ticketing tools (ServiceNow or similar) and Primavera
? Working knowledge of planning and forecast tools like SPSS
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