Do you have exceptional customer service skills and have a passion for PRINT & design? Are you looking for a new challenge? Are you looking to join an awesome, progressive industry leader? If your answers are yes then we may have the perfect opportunity for you. We are currently looking for a customer service professional to join the customer care team based close to Downtown Vancouver (transit accessible). You should come with a background & working knowledge around print & design. This is a full time, permanent position and our hours are Monday to Friday 9AM to 5:30PM, working in office. The compensation for the role is $40,000 - $55,000 depending on experience.If you or somebody you know is interested in this position, please do not hesitate to apply to this posting directly or email: email@example.comWhilst we appreciate all applications, only those with printing experience or education will be selected for an interview.*please note, this position is working from the office and is not remote*Advantages- Competitive starting salary: $40,000 - $55,000 depending on experience (please note, you MUST have printing experience)- Company benefits after 3 months- Permanent role with full time hours- Team lunches and financial incentives and bonuses- Excellent location close to downtown Vancouver- Transit accessible - Industry leader- Modern and progressive work environment - Monday to Friday with weekends off!- Very friendly, welcoming teamResponsibilities- Bringing lots of experience within the printing industry- Handle all inbound customer queries via phone, email & live chat- Ensure orders are shipped timely and accurately- Responsible for accurate entry and tracking of customer orders and resulting follow-up and communication with customers- Provide excellent customer service with every interaction- Provide excellent product knowledge- Complete reports requested by management - Order management - Other duties as assignedQualifications- Min of 1 years customer service experience, ideally in a fast paced customer care team- Post-secondary education- MUST HAVE experience or working knowledge around print and/or design- Knowledge of Adobe Photoshop, Illustrator and InDesign- Can handle working in a fast paced environment - Work well as part of a teamIf you or somebody you know is interested in this position, please do not hesitate to apply to this posting directly or email: firstname.lastname@example.orgWhilst we appreciate all applications, only those with printing experience or education will be selected for an interview.*please note, this position is working from the office and is not remote*SummaryInbound customer service role within the printing and design industry. We look forward to hearing from you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.