summary

randstad belgium
temp to perm
38 uren per week

job category
biotechnology & pharmaceutical

job details

You are responsible for a portfolio of French and Spanish customers. You are the first point of contact and are responsible for the cross departmental coordination of orders, both internally and externally, from order receipt until delivery of the product. You have daily contacts with international customers and colleagues. To help you succeed you are part of our Customer Service team. ...

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You are responsible for a portfolio of French and Spanish customers. You are the first point of contact and are responsible for the cross departmental coordination of orders, both internally and externally, from order receipt until delivery of the product. You have daily contacts with international customers and colleagues. To help you succeed you are part of our Customer Service team.

Your main tasks include:
- Being the first point of contact for external and internal customers and distributors
- Communicating proactively and managing the follow up of lead times
- Handling orders while ensuring compliance with legal procedures and documents
- After Sales customer support: credit checks, service complaints, product returns, ¿
- You act as a back-up for your colleagues

experience
- <1 jaar
skills
- data input
- behandelen van inkomende / inbound calls
- Contact leveranciers
qualifications
- - You have a bachelor degree in Logistics
- Languages or similar and you are looking for a challenging job within a global organization
  - You have experience in SAP. Experience in Export and Customer Service is a plus.
  - You are fluent in English
- French and Spanisch. Knowledge of other languages is a plus.
  - You are a team player with strong interpersonal and communication skills. Customer satisfaction is your main concern
  - You are a quick learner
- especially when it comes to IT systems.
  - You are an accurate worker and are stress-resistant
education
- Algemeen secundair onderwijs
- Professionele bachelor
- Master

1 of 8
apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
2 of 8
we’ll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
3 of 8
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility to work in the UK.
4 of 8
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
5 of 8
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
6 of 8
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
7 of 8
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
8 of 8
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

international customer service representative
- mechelen, antwerpen
- Temporary
- 38 uren per week
posted 28 june 2022
You are responsible for a portfolio of English & Export customers. You are the first point of contact and are responsible for the cross departmental coordination of orders, both internally and externally, from order receipt until delivery of the product. You have daily contacts with international customers and colleagues.- Being the first point of contact for external and internal customers and distributors- Communicating proactively and managing the follow up of lead times- Handling orders while ensuring compliance with legal procedures and documents- After Sales customer support: credit checks, service complaints, product returns, ...- You act as a back-up for your colleagues
view job

international customer service representative.

job details

experience

skills

qualifications

education

the application process.

apply with randstad.

we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

related jobs.

international customer service representative