summary

singapore
S$10,000 - S$12,000 per month, bonus 3-5 months
permanent
full-time

job category
information technology

job details

practices, a deep technical background across various technologies, and exceptional leadership and communication skills.

about the manager/team
This role required to manage IT Ops team

skills and experience required

Service Delivery Leadership: Direct teams responsible for the maintenance and delivery of application, cloud, and on-premises infrastructure services.
Strategic Optimization: Design and implement processes that enhance efficiency and effectiveness across all service delivery functions, including incident, problem, and change management.
Client Partnership: Act as a primary point of contact for key clients, conducting performance reviews, addressing concerns, and providing strategic technology guidance.
Team Development: Cultivate a culture of continuous improvement, accountability, and collaboration within your teams, providing strong mentorship and development opportunities.
Technical Stewardship: Provide expert technical guidance and stay current with industry best practices and emerging technologies to ensure solution integrity.
Financial Oversight: Manage service delivery budgets, identify cost optimization opportunities, and report on key performance indicators.

Your Profile:

Education: Bachelor's degree in Computer Science, IT, or a related field; Master's degree is a plus.
Experience: A minimum of 10 years of progressive experience in IT service delivery, with at least 5 years in a leadership capacity. Demonstrated success in managing complex IT environments and delivering services to both public and private sector clients.
Certifications: ITIL v4 Foundation (essential), ITIL v4 Managing Professional (preferred). Cloud certifications (AWS, Azure, GCP) are highly advantageous. Project Management (PMP) certification is a strong plus.
Core Competencies: Exceptional leadership, communication, and interpersonal skills. Strong analytical, problem-solving, and decision-making capabilities. Proven ability to thrive and manage multiple priorities in a dynamic, demanding environment. Solid understanding of IT security best practices.

Desirable Skills:

Experience with Agile and DevOps methodologies.
Familiarity with IT governance and compliance frameworks such as ISO 27001 and NIST.

To apply online please use the 'apply' function.
(EA: 94C3609/ R1324990)

about the company
Our client is a global MNC company

about the job
Responsible for overseeing the successful delivery of application maintenance, cloud, and on-premises infrastructure services to a diverse portfolio of public and private sector clients. This role demands a strong understanding of ITIL
practices, a deep technical background across various technologies, and exceptional leadership and communication skills.

about the manager/team
This role required to manage IT Ops team
...

skills and experience required

Service Delivery Leadership: Direct teams responsible for the maintenance and delivery of application, cloud, and on-premises infrastructure services.
Strategic Optimization: Design and implement processes that enhance efficiency and effectiveness across all service delivery functions, including incident, problem, and change management.
Client Partnership: Act as a primary point of contact for key clients, conducting performance reviews, addressing concerns, and providing strategic technology guidance.
Team Development: Cultivate a culture of continuous improvement, accountability, and collaboration within your teams, providing strong mentorship and development opportunities.
Technical Stewardship: Provide expert technical guidance and stay current with industry best practices and emerging technologies to ensure solution integrity.
Financial Oversight: Manage service delivery budgets, identify cost optimization opportunities, and report on key performance indicators.

Your Profile:

Education: Bachelor's degree in Computer Science, IT, or a related field; Master's degree is a plus.
Experience: A minimum of 10 years of progressive experience in IT service delivery, with at least 5 years in a leadership capacity. Demonstrated success in managing complex IT environments and delivering services to both public and private sector clients.
Certifications: ITIL v4 Foundation (essential), ITIL v4 Managing Professional (preferred). Cloud certifications (AWS, Azure, GCP) are highly advantageous. Project Management (PMP) certification is a strong plus.
Core Competencies: Exceptional leadership, communication, and interpersonal skills. Strong analytical, problem-solving, and decision-making capabilities. Proven ability to thrive and manage multiple priorities in a dynamic, demanding environment. Solid understanding of IT security best practices.

Desirable Skills:

Experience with Agile and DevOps methodologies.
Familiarity with IT governance and compliance frameworks such as ISO 27001 and NIST.

To apply online please use the 'apply' function.
(EA: 94C3609/ R1324990)

skills
no additional skills requiredkey leadership role responsible for overseeing the successful delivery of application maintenance, cloud, and on-premises infrastructure services to a diverse portfolio of public and private sector clients.
qualifications
diploma or bachelor's degree holder in IT, computer science or any other relevant field.
education
Associate Degree/Diploma

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it service delivery director.

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the application process.

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getting you registered.

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reference and background check.

the perfect job for you.

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(senior) system analyst / it project manager (java)

it support specialist – financial services – 12k

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