it administrator (deskside) in Ipoh

posted:
location
Ipoh, Perak
job type
Contract
salary
RM 3,000 per month
reference number
91M0083137_1499077961
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job description

  • Work for a Global organization in Ipoh
  • Start immediately
  • 3-6 months Contract (May extend)

about the Company

Randstad is one of the world’s largest specialist recruitment and HR services companies with a mission of "Shaping the world of work". Employing over 597,000 people all over the world every day, we take pride in making a difference in people's lives. We are partnering with a fast growing technology company headquartered in Malaysia with 18 Branches nationwide and offices in Singapore, Philippines and Thailand specializing in Information Technology solutions and services.

about the role

My client is looking for an IT Administrator to provide technical support to users in an efficient and accurate manner. He/She will be considered as a front liner and will solve basic technical problems and provide support for all desktop and network related issues.

duties

  • Provide first level resolutions to customer issues on desktop and network issues
  • Properly escalate unresolved queries to the next level of support
  • Update customer data and produce activity reports
  • Preserve and grow your knowledge of products and services

skills & experience

  • Proven working experience in providing IT administration
  • Advanced troubleshooting and multi-tasking skills
  • Customer service orientation
  • Working knowledge of desktop and network troubleshooting.

culture & Benefits

An opportunity for a career development opportunity with exclusive salary package and benefits aside to its performance bonus

how to apply

  • To apply online please click the 'Apply' button below. Alternatively, you can also contact Vincent at +603 2036 6663 for a confidential discussion.

skills

network support, desktop support
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