svp - head integrated fraud management in kuala lumpur

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job details

kuala lumpur, wilayah persekutuan
job category
banking & financial services
job type
working hours
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job description

About The Company

A leading top-tier foreign banking group is looking to expand its operations and are currently looking for motivated, agile and ambitious individuals to join them in building a first-class team to deliver excellence within a dynamic and results-oriented environment.

About The Role

You will be responsible for providing guidance to business when it comes to advising and interpreting policies and controls related to Intergrated Fraud Management. The employer is looking for a Fraud Professional that possess excellent communication, strong leadership qualities and people's skill to support the strategic expansion business mainly focused in Internal Fraud Management.

You will be part of the new Integrated Fraud Management (‘IFM’) Division within Risk

Management, in the 2nd Line of Defence.

The incumbent is to support the Country Chief Risk Officer (‘CRO’) to localise the Group IFM
mandate, which is to:

  • Drive collaboration between functions
  • Take on a strategic role in proactively managing frauds within the Bank
  • Put in place appropriate strategies, resources and risk assessments to mitigate regulatory, financial and reputational implications associated with fraudulent activities
  • As the 2nd Line of Defence, establish effective structure avoiding duplication across all 3 Lines of Defence


Lead the IFM Division locally, and spearhead the Group mandate in the Subsidiary.

Local Investigations :-

  • Conduct investigations in accordance to the Group IFM mandate
  • Interview and manage witnesses or Subjects of Interest
  • Issue investigation reports in a timely manner
  • Manage evidence and stakeholders in the entire investigation cycle
  • Conduct root cause analysis and lessons learnt to deter similar event recurrence
  • Propose remediation strategies for valid cases of fraud
  • Input case data in defined case management tool
  • Collaborate with other functions (eg analytics, reporting, advisory and training) to enhance IFM output and operating model

Group IFM Programmes :-

  • Advisory: issue proactive advisories to 1st Line in response to fraud event, emerging fraud trend, or as part of thematic review
  • Analytics: coordinate information from Group data analytics team and automated Fraud Programmes
  • Policy and Training: roll out Group training and Policy programmes, customized for the Subsidiary
  • Reporting: aggregate information and issue fraud metrics internally; coordinate and disseminate intelligence from external sources

Others :-

  • Manage any in-country Fraud or Investigations related documents, processes and protocols
  • Develop RACI models with onshore stakeholders to drive collaboration and clarity
  • Other ad-hoc projects as required by Group IFM

Skills & Experience

  • More than 5 years working experience in the field of investigation, complaint handling or audit experience in finance or insurance industry
  • Degree in Banking / Finance or other appropriate degree / professional qualifications
  • Preferably with good knowledge of fraud risk management
  • Experience with computer forensics or data analytics an added advantage

Culture And Benefits

  • People enjoy working in this business because the company practise a vibrant & energetic office culture
  • The company supports a fun yet balanced working environment
  • The company is a fair work-life balance which give our employee an oppurtunities for enhanced learning and our core business activities is improving others' lives through our work and services
  • Have a creative and innovative corporate culture that help our employees thrive - we work hard and play hard!

How to Apply

To apply online, please click on the appropriate link. Alternatively, please contact
Faez Rahim at 03-2036 7560 or you can email your latest CV to quoting Ref No. 91M0127535


no additional skills required


no additional qualifications required

educational requirements

Bachelor Degree