customer service medewerker in son en breugel

tijdelijk met uitzicht op vast
solliciteer nu

vacature details

son en breugel, noord-brabant
Klantenservice & Call Center
tijdelijk met uitzicht op vast
0 jaar
solliciteer nu


For an international company in Son we’re looking for a Customer Service employee. Are you customer oriented and do you speak fluently German? Then we’re looking for you!

You will be working in a company who is a world leader in the manufacture, distribution and service of electronic test tools and software . They offer an entrepreneurial environment that is team-centered, customer-driven, quality-focused, and growth-oriented.

As a customer service employee you will guide and direct the total process flow between customer, suppliers and the Technical repair center. 

Your responsibilities:

• Provides information to their national and international partners, suppliers and customers before, during and after the repair or calibration stage, such as: schedule dates, information on delivery time, shipping information, service prices;

• Performing logistics work like processing incoming repair and calibration work into ERP system (booking in units) and packing / shipping instruments back to the end users;

• Invoices the customer, after checking the bill, for carried out activities or contracts;

• Deals with customer complaints with respect to service activities;

• Keeps the service management system up to date with customer and agreement information;

• Takes care of job scheduling in own labs;

• Alert on possible sales or service leads.

• Seeks and exploits commercial opportunities;

• Tries to establish a long-term relationship with our suppliers and customers.

To be successful in this position, we expect the candidate to bring:

• Intermediate (MBO) level or equivalent in experience;

• Fluency in German language;

• Good understanding of the English language;

• Demonstrated ability to recognize and anticipate potential problems and commercial opportunities;

• Good communication skills, both oral and written;

• Experience with Oracle system

• A high degree of accuracy and attention to detail.

You will get a contract for 7 months and after that there is a possibility to get a permanent contract! The working hours are from Monday till Friday from 08:30 till 17:00.

Are you interested? Don’t hesitate to contact us: 0402697960.

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.