dutch & german customer service representative in amsterdam

toegevoegd
dienstverband
vast
solliciteer nu

vacature details

toegevoegd
standplaats
amsterdam, noord-holland
vakgebied
Consultancy
dienstverband
vast
werktijden
40
ervaring
0 jaar
referentie
73904
telefoon
0203420933
solliciteer nu

functieomschrijving

We are looking for a multilingual ( excellent Dutch with good German) customer support specialist for our client in Amsterdam.



Our client is a Dutch start-up working with online payment methods. The team currently consists of around 70 young, dynamic and ambitious employees.





Our Offer



- A salary between 2400€ and 2600€ gross per month

- Possibilities to grow

- Great location in Amsterdam’s center

- Delicious lunch every day



The role

You will be the first point of contact for our customers. Because every customer is different, we expect your creativity to help them out in the best way possible and to meet their needs.

- Support of Dutch customers with commercial, financial and technical questions over our services via phone and email. Later, you will also take care of the German customers as this market is currently being opened (this will be around 20% of your time).

- Support of the finance department and controlling of client’s money flow (including uncovering of fraud)

- Active improvement of the client’s customer journey



What we are looking for



- You speak Dutch on a native level

- You speak fluent English and good German

- Knowledge of the German e-commerce market is a pre

- High flexibility and multi-tasking ability

- Proactive and customer-oriented

- Affinity and passion for technology and/or E-Commerce

- You live in Amsterdam or nearby



Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

functie-eisen

HBO / bachelor