receivable specialist in hoek

tijdelijk met uitzicht op vast
solliciteer nu

vacature details

hoek, gelderland
Financiële dienstverlening
tijdelijk met uitzicht op vast
0 jaar
solliciteer nu


Role Description

The Receivable Specialist works closely with other sub-functions in the Invoice to Cash organization to deliver exceptional service to customers and maintain profitability for Dow. This role is integral to the success of the Company's cash flow objectives as well as achieving key enterprise targets such as Percent Current Receivables and Days Sales Outstanding (DSO). The Receivable Specialist is expected to focus on Dow’s medium value accounts that often encounter varying levels of services and complexity.

Job Expectations

• Leverage skill set and experiences to focus on moderate-complexity, medium value accounts to deliver results to Dow customers

• Make calls to customers to determine reasons for non or short payments

• Investigate and resolve customer dispute cases, including contacting customers to resolve issues and/or obtain additional information

• Influence customer payment behaviors to help ensure payments are made to Dow in a timely manner

• Perform proactive collection on near-due invoices of significant value to help optimize company cash flow and reduce DSO

• Support customer account reconciliations such as offsets, manual cash applications, and account reinstatements to provide accurate financial statements to customers and Dow

• Issue all customer sales adjustments according to business standards or agreements and validate that adjustments meet internal control compliance by ensuring that legal, financial, and auditing requirements are met

• Review root cause analysis and work with the Receivable Specialist Work Process Coach, Team Lead, and the business to determine corrective action to eliminate future issues

• Identify aged items or expiring payment agreements to better understand customer payment behaviors and provide recommended courses of action to the business to maintain healthy cash flows

• Proactively identifies expiring payment term agreements with our customers, analyzes customer payment behavior against those terms, and recommends to the business an extension or modification to the terms in order to optimize cash flow.

Education Qualification

Minimum Requirement: Associates Degree in Business or equivalent work experience


• 1 to 3 years of experience in Accounts Receivable, preferably within a Service Center environment

• Strong knowledge and understanding of Dow, payment systems, and additional finance and accounting processes that make up the Invoice to Cash value chain such as pricing, rebates, invoicing, and cash application

• Experience working with teams in a complex business environment across the Collections & Dispute Management processes

• Fluent in English (both written and spoken). Multi-language skills required for certain geographies

Other Qualifications

• Accounting experience in SAP and MS application skills such as ACCESS, EXCEL, and WORD

• Strong knowledge of Dow and its General Ledger structure

• Strong customer service focus and commitment to understanding customer needs and market trends

• Ability to quickly understand reports and trends to recommend corrective courses of action

• Good people skills and ability to motivate teams to perform at higher levels

• Good conflict resolution skills to address accounts receivable or customer concerns

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.


HBO / bachelor