2 jobs found in Albany, Auckland

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    • albany, auckland
    • permanent
    • NZ$51,000 - NZ$53,000, per year, free parking, 51-53k, great management!
    • full-time
    We have an exciting opportunity to work for a large and thriving New Zealand technology company. Apply to be part of a supportive and friendly work culture where people are a priority and the company is making great strides in their industry. Based in Albany (But starting and working from home while we’re in lockdown) We're looking for someone who's bubbly, switched on and loves people. You’ll need to have a good understanding of technology; maybe you’re the go-to IT person in your family, you’ve just finished some studies in the IT area, or you just love to troubleshoot tech problems. If you have experience delivering exceptional customer service over both the phone and email please read on and apply! About the role:This opportunity is 40 hours on a rostered Monday to Friday. The successful applicant will be required to diagnose and investigate incoming calls, assist our product installers and customers with their hardware and software. Using several computer tools, such as SalesForce (CRM)delivering high-quality technical support over the phone and emailWorking closely with the account management teamProcessing orders from origin to dispatchProviding training to clients over the phoneKeeping clients up to date on new products and featuresEscalating technical issues to the technical support teamMeeting the service level agreement target (SLA)Testing the software on devices to gain product knowledgeDelivering professional customer service that leads to customer satisfaction Salary:Salary $51,000 - $53,000 per annum based on your experience Perks:Free onsite parking!Work from home one day per week (once lockdown is over)Time to catch up and connect with the team over a coffeeChristmas party + Other Corporate eventsTime off over ChristmasWork laptop and headset providedFull training will be offered and you will be supported by experts in the business About you: Technically savvy, bubbly and switched onA good sense of humourFits into a team and get along with others easilyExcellent verbal and written communication skillsExperience delivering excellent customer service over the phoneEnthusiastic and bring a good level of energy to workResilient and are up for a challenge! Sounds good? Apply today! Please note you must reside in Auckland, New Zealand and have current New Zealand work rights to apply for this position.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We have an exciting opportunity to work for a large and thriving New Zealand technology company. Apply to be part of a supportive and friendly work culture where people are a priority and the company is making great strides in their industry. Based in Albany (But starting and working from home while we’re in lockdown) We're looking for someone who's bubbly, switched on and loves people. You’ll need to have a good understanding of technology; maybe you’re the go-to IT person in your family, you’ve just finished some studies in the IT area, or you just love to troubleshoot tech problems. If you have experience delivering exceptional customer service over both the phone and email please read on and apply! About the role:This opportunity is 40 hours on a rostered Monday to Friday. The successful applicant will be required to diagnose and investigate incoming calls, assist our product installers and customers with their hardware and software. Using several computer tools, such as SalesForce (CRM)delivering high-quality technical support over the phone and emailWorking closely with the account management teamProcessing orders from origin to dispatchProviding training to clients over the phoneKeeping clients up to date on new products and featuresEscalating technical issues to the technical support teamMeeting the service level agreement target (SLA)Testing the software on devices to gain product knowledgeDelivering professional customer service that leads to customer satisfaction Salary:Salary $51,000 - $53,000 per annum based on your experience Perks:Free onsite parking!Work from home one day per week (once lockdown is over)Time to catch up and connect with the team over a coffeeChristmas party + Other Corporate eventsTime off over ChristmasWork laptop and headset providedFull training will be offered and you will be supported by experts in the business About you: Technically savvy, bubbly and switched onA good sense of humourFits into a team and get along with others easilyExcellent verbal and written communication skillsExperience delivering excellent customer service over the phoneEnthusiastic and bring a good level of energy to workResilient and are up for a challenge! Sounds good? Apply today! Please note you must reside in Auckland, New Zealand and have current New Zealand work rights to apply for this position.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • albany, auckland
    • permanent
    • NZ$50,000 - NZ$55,000, per year, Free parking, monday to friday + training!
    • full-time
    - Full time- 50-55k- Free parking- Beautiful large corporate office- Friendly working environment- WFH optionsOur client is growing and we're looking for talented and passionate Customer Service or IT Support agents. You will be responsible for providing customer service or technical support over the phone, solving customer queries, technical issues and escalating problems when required. With offices in America, Australia and NZ- this market leading technology product requires a strong technical support team.Inbound customer service, using Sales Force/Updating CRM software, offering excellent customer support to our loyal customers. We're looking for a resilient candidate who's great on the phone and is ready to take on a challenge.Have you got technical support experience? Do you have a passion for helping people? We're looking for someone with both a passion for technology and fantastic written and verbal communication. If this sounds like you read on...Our client is going from strength to strength, with a talented team behind them. Come join a growing team based in Albany, Auckland. If you want to work somewhere with career progression within a fun and friednly environment this is the company for you! Key responsibilities:Engaging directly and promptly with customers, installers and dealers either by telephone, electronically or face to faceObtaining and evaluating all relevant information to handle inquiries and issuesIdentifying and escalating situations requiring urgent attention with clear and concise notesManaging requests and unresolved issuesFollowing up with cases to provide feedback to customersCommunicating and coordinating with internal stakeholdersProviding a professional service to customersDays, Hours and Pay:All of these roles are Monday to Friday9:00am-5:00pm (Work from home option 1 day per week) x3 positions open11:30am-7:30pm (Work from home options) x1 position openSalary $50,000 - $55,000 based on experience.What you will need to be successful:- You're a passionate, uplifting individual who is an excellent communicator and has a track record of providing excellent customer service over the phone.- You're driven, resilient, and hard-working.- You have a solution-focused mindset.If you think you have what it takes apply today! Kind regards, Mark Allan - Randstad Business SupportPlease note as this is a permenant role we are only able to consider applicants who currently hold the right to work in NZ.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    - Full time- 50-55k- Free parking- Beautiful large corporate office- Friendly working environment- WFH optionsOur client is growing and we're looking for talented and passionate Customer Service or IT Support agents. You will be responsible for providing customer service or technical support over the phone, solving customer queries, technical issues and escalating problems when required. With offices in America, Australia and NZ- this market leading technology product requires a strong technical support team.Inbound customer service, using Sales Force/Updating CRM software, offering excellent customer support to our loyal customers. We're looking for a resilient candidate who's great on the phone and is ready to take on a challenge.Have you got technical support experience? Do you have a passion for helping people? We're looking for someone with both a passion for technology and fantastic written and verbal communication. If this sounds like you read on...Our client is going from strength to strength, with a talented team behind them. Come join a growing team based in Albany, Auckland. If you want to work somewhere with career progression within a fun and friednly environment this is the company for you! Key responsibilities:Engaging directly and promptly with customers, installers and dealers either by telephone, electronically or face to faceObtaining and evaluating all relevant information to handle inquiries and issuesIdentifying and escalating situations requiring urgent attention with clear and concise notesManaging requests and unresolved issuesFollowing up with cases to provide feedback to customersCommunicating and coordinating with internal stakeholdersProviding a professional service to customersDays, Hours and Pay:All of these roles are Monday to Friday9:00am-5:00pm (Work from home option 1 day per week) x3 positions open11:30am-7:30pm (Work from home options) x1 position openSalary $50,000 - $55,000 based on experience.What you will need to be successful:- You're a passionate, uplifting individual who is an excellent communicator and has a track record of providing excellent customer service over the phone.- You're driven, resilient, and hard-working.- You have a solution-focused mindset.If you think you have what it takes apply today! Kind regards, Mark Allan - Randstad Business SupportPlease note as this is a permenant role we are only able to consider applicants who currently hold the right to work in NZ.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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