operations manager - business relations.

about the company

Your future employer is a well-known Shopping Mall, and is currently looking for an Operations Manager. The team is expanding aggressively and looking forward to bringing awesome experience to shoppers/customers.

about the job

• Establish and maintain good rapport with tenants, business partners, stakeholders, etc.
• Serve as the point of contact between tenants and other departments
• Establish SOPs to provide immediate feedbacks on tenants’ issues
• Understand tenants’ business models in order to facilitate their business and operations requirements
• Identify problems and solutions that will improve sales and services according to company's goals
• Analyze sales performance data and provide recommendations for extension/renewal of contract before expiry
• Develop SOPs to ensure contractual and operational compliance to meet business requirements
• Carry out monthly meeting with tenants, which includes internal coordination

skills and experience required

• Diploma/Bachelor's Degree in Business Studies, Management or equivalent
• Minimum 4 years of experience in commercial and retail operations
• Strong communication skills and leadership qualities
• Ambitious and aggressive characters with extensive technical knowledge and experience

culture and benefits

The hiring companies offer great development and internal career advancement opportunities. They have great work environment and value trust, transparency and a constant strive of excellence among their employees.

how to apply

The above is just a guideline about the position. Please apply through this advertisement or log into www.randstad.com.my for further details. Due to the high volume of applicants, only shortlisted candidates will be contacted.

You can reach me via email at yingrui.boey@randstad.com.my or https://www.linkedin.com/in/boey-ying-rui-045743184/. Kindly include your current, expected, project values, reason for leaving, notice period, dob in your resume.