Would you say you have experience providing world class customer service? We have a local building materials company that is in need of someone with your expertise.This is a growing environment where you will be working with the outside sales team and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.ResponsibilitiesAnswers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems and/or order system along with a basic knowledge of company, services, and products.SkillsBasic Computer SkillsRapport Building (2 years of experience is required)Customer ServiceActive ListeningFollow-upTelephone EtiquetteSales SupportEducationAssociatesQualificationsYears of experience: 2 yearsExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.