windows disaster recovery platform specialist in wrocław

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job details

wrocław, dolnośląskie
job category
IT - administracja
job type
reference number
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job description

We've got an excellent proposition, our Client - one of the top emloyers and global leader on automoitive and industry markets, is establishing department within new Shared Service Center in Wroclaw. The company is looking for IT specialists for her new teams. 

what we offer

  • long-term, stable employment
  • work in start up SSC
  • a real influence on the shape and development of the new team
  • market remuneration
  • a modern office in the center of Wroclaw
  • package of benefits ... and more ;)

your tasks

  • global capacity forecast including amount of planned / unplanned provisioning and requests
  • calculate technical requirements for new systems or expansions
  • consulting of internal customers and solution definition based on product and service portfolio
  • create and process sizing requests (GTS Procurement) for lifecycles and/or expansions
  • support Demand Management Process for global services and products
  • participate in relevant projects regarding services and products
  • analyze and test new technologies as input for IT System Architecture
  • plan and implement firmware updates (create the support matrix, coordinate actions of local administrators, GTS infrastructure teams and vendors) Participate in design of global strategies, concepts, processes and service improvements based on operational experien
  • ensure quality of global asset, configuration and inventory information
  • day-by-day operating of IT systems
  • ensure and continuously improve reliability and availability of IT-Systems for the company Group
  • monitor, analyze and resolve performance issues
  • install and configure IT systems, software, firmware, etc.
  • document administrative tasks
  • reporting of service quality, availability, reliability, compliance and security
  • health monitoring of IT Systems to proactively avoid errors
  • check and ensure compliance of IT systems according to the campanystandards
  • create reports with MS Reporting Services Reporting of all relevant activities and tasks
  • incident and problem handling within the Global Team and the local administrators 2nd & 3rd Level support together with local administrators in case of errors
  • coordinate troubleshooting processes internally and with vendors (Support Calls and Escalation)
  • create, update, communicate global service and product documentations


  • fluent English skills (verbal and written)
  • experience in operational administration and project coordination
  • coordination of troubleshooting processes for complex problems in collaboration with different external vendors and internal interfaces, open-minded, targeted, business thinking, customer-focused, team-player
  • product / vendor skills: Microsoft Data Protection Manager, HP Tape Libraries, IBM Tape Libraries, Azure Backup Services, MS System Center Suite, PowerShell

Employment Agency - registry number 47