supplier support agent in german/english - tourism in homeworking

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homeworking, porto
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Tecnologias de Informação
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job description

Is tourism an appealling responsability to you? How are your social skills? We are looking for people with a multicultural attitude for Supplier Support Agent, fluent in German and English, to provide support for the German market:

- Review rates, availability and operational terms of products;

- Review, edit and re-write product descriptions, ensuring they adhere to Client’s standards ;

- Provide guidance to suppliers for optimization of products for online distribution;

- Communicate with suppliers to answer questions about tours and activities, description accuracy and consistency, pricing, and other customer-facing content;

- Liaise with the contact center to address any customer or supplier concerns.

Which return can you expect? Which added values will appeal to you?

- Salary above average;

- Monthly meal allowence;

- Monthly bonus and benefits;

- 22 vacation days per annum;

- 4 weeks of paid training;

- Great multicultural working environment .

Does the role appeal to you? Are you the talent we are looking for? Let us reach you! Submit your application, and the journey will begin.


Which requirements are we looking for? Which of your abilities will be needed?

- German native or fluent speaker (mandatory) ;

- English fluent speaker (mandatory);

- Marketing or Economic related degree, or one-two years minimun experience in the field (preference);

- Good informatic skills (Google Docs, CRM Tools) ;

- Ability to work in a team environment ;

- High level of patience and empathy;

- Available to work full-time and with rotating schedules ;

- Immediate availability.

Mandatory requirements:

- Residence in Portugal;

- Internet service – optical fiber (or Fiber portfolio);

- Dedicated VoIP line;

- Closed and noise free space.