Do you have an Optical background and are looking for the next step in your career?Does a company focused on science and innovation appeal to you?If so, this could be the opportunity for you!Job Summary:Utilizing supervisory skills to plan, direct, coordinate, and control activities of employees engaged inmanufacturing. Mentor, lead, coach, and develop employees to achieve safety, cost, quality, and deliverygoals for the Quality Department.AdvantagesA company that is a leader in technological innovationBeyond the science, we continually strive to earn our customers’ business through service excellence and attention to detail with every order we fill.Company benefits with no premiumsRSP after 1 yearResponsibilitiesEssential Duties and Responsibilities• Coordinates staffing requirements by increasing or decreasing personnel and approves overtime to meet changing conditions. Adjust staffing schedules for real-time demand and long-term planning.• Utilize, build on and enhance department training and certification programs and quizzes, as well as ensure the employees understand and take part in the development path within the department.• Utilize, build on and enhance department training and certification programs and quizzes, as well as ensure the employees understand and take part in the development path within the department.• Work directly with Customer Service and Accounts to troubleshoot, remedy, and prevent quality issues.• Plan and delegate daily assignments to employees to ensure on-time product delivery.• Monitor attendance, vacation, and hours worked for employees.• Monitor systems to ensure the outgoing product meets quality standards.• Monitor performance of direct reports and provide prompt and objective coaching in accomplishing goals and job performance; write and conduct performance reviews; reward and discipline employees.• Work closely with employees to ensure proper training and cross-training is provided to employees on all processes and equipment, and ensure standard operating procedures are followed.• Ensure policies and procedures that are in place are being followed for production efficiency, safety, and compliance with company guidelines.• Ability to perform the duties and train all positions of the Quality Assurance department• Maintain strong working relationships with other departments within the lab.• Ensures compliance with all health and safety rules and regulations.• Analyzes and resolves work-related problems or assists employees in solving work-related problems.• Reviews and analyzes DVI, Audit, breakage, and key indicator reports determining the cause of quality or production issues.QualificationsCOMPETENCIESTo perform the job successfully, an individual should demonstrate the following competencies:• Problem Solving - Identifies and resolves problems on time. Gathers and analyzes information skillfully. Develops alternative solutions. Works well in group problem-solving situations. Uses reason even when dealing with emotional topics.• Interpersonal Skills - Focuses on solving conflict, not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control. Remains open to others' ideas and tries new things.• Oral Communication - Speaks clearly and persuasively in positive or negative situations. Listens and gets clarification. Responds well to questions. Participates in meetings.• Teamwork - Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Able to build morale and group commitments to goals and objectives. Supports everyone's efforts to succeed.• Delegation - Delegates work assignments. Matches the responsibility to the person. Gives authority to work independently. Sets expectations and monitors delegated activities. Provides recognition for results.• Leadership - Exhibits confidence in self and others. Inspires and motivates others to perform well. Effectively influences actions and opinions of others. Accepts feedback from others. Gives appropriate recognition to others.• Managing People - Includes staff in planning, decision-making, facilitating, and process improvement. Takes responsibility for subordinates' activities. Makes self available to staff. Provides regular performance feedback. Develops subordinates’ skills and encourages growth. Solicits and applies customer feedback (internal and external). Fosters quality focus in others. Improves processes, products, and services. Continually works to improve supervisory skills.• Quality Management - Looks for ways to improve and promote quality. Demonstrates accuracy and thoroughness.• Business Acumen - Understands business implications of decisions. Displays orientation to profitability. Demonstrates knowledge of market and competition. Aligns work with strategic goals.• Diversity - Shows respect and sensitivity for cultural differences. Educates others on the value of diversity. Promotes a harassment-free environment. Builds a diverse workforce.• Ethics - Treats people with respect. Keeps commitments. Inspires the trust of others. Works with integrity and ethics. Upholds organizational values.• Organizational Support - Follows policies and procedures. Completes administrative tasks correctly and on time. Supports the organization's goals and values. Benefits organization through outside activities. Respects diversity.Qualifications• Optical background required• 3-5 years of experience in a Quality Management or supervisory role• 5 years of experience in product quality and reliability in a manufacturing environment• Demonstrated understanding of Statistical Process Control (SPC) and experience implementing SPC or similar controls.• Working knowledge of inspection and measurement techniques, quality assurance procedures, statistical analysis.• Must have excellent communication skills (both verbal and written).• Standing, walking, reaching, and bending constantly throughout the day.• Low, moderate, and high noise levels (not to exceed standards)• Work produced is subject to precise measures of quantity and quality.• Near vision and sharp focus to adjust vision when doing close work.• Finger dexterity is required to manipulate objects with fingers. Handling by seizing, holding, grasping, turning, or otherwise working with the hands and fingers.• Occasional lifting/ carrying 10 lbs or less, pushing/ pulling 30 lbs 0r less.SummaryApply online or email resume to Beverly at firstname.lastname@example.orgOnly qualified candidates will be contactedPlease visit www.randstad.ca for a complete list of open positionsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.