Position Name:HEAD - IT Position Grade:AGM/DGM (EL) (HoD/Section Head/Frontline/ID) (L/EL/M/E/S)Function(Department/Section):IT Location:Kolkata HO City name/Plant Name (Span)Reports To(Designation):Global HR Head Reported By(Nob):7 (HO - 1 SR.M, 1 MANAGER, 3 FRONTLINE) + 1 CHILE + 1 SA Designation - Function No.s + Roles eg: 4 Engg. 2 MngrEducation Mandatory:B.TECH (CS/IT)/M.Sc (IT)/MCA Education Desirable: Degree/s (Stream/s) Experience Specific: Experience Total:15-20 Years No. of yrs in Role eg: 5 yrs as Section Incharge Mandatory Functional Skills:It Infrastructure, Netwoking, Cloud Service,Application Mgt Additional/Desirable Functional Skills:Salesforce Implementation & AdministrationSap (Basis/Fico/MM/SD/PP/QM/PM) Mandatory Behavioral Traits (Any 3): Desirable Behavioral Traits: (Leading and Deciding / Supporting and Cooperating /Interacting and Presenting / Analysing and Interpreting / Creating and Conceptualising / Organising and Executing / Adapting and Coping / Enterprising and Performing)Internal Interface:TOP Management, Dept Users, External Interface:Vendors, External Partners End Users Responsibilities (What are major deliverables of the role) You will be responsible for Entire IT service delivery across the organization and its group of companies by handling E2E IT-Infrastructure management that includes Data Center administration, Mail Server administration, Security & IT-governance. Improve and streamline IT processes. Should possess good understanding in network topology, SDLC (Application management), Database Management (oracle), Database securityShould be well versed with SAP processes focusing on manufacturing segment. Should pocess good contract management with Vendors and partners,good negotiation skills on IT procurement & having good intelligence to evaluate the productPast experience in facing audits is a must and should be able to mitigate audit observations.