We are currently looking for a inside sales and customer service representative to help their ever growing organization. A familial team environment to all of our employees. We appreciate each and every member of our team and the value they bring as individuals and team members to our continued success. They offer an exciting opportunity to be part of an avant-garde company looking to continuously innovate and grow.To provide overall superior customer service with customers in order to develop and maintain solidbusiness relationships while maintaining outstanding customer support.AdvantagesMonday - Friday 8AM-5PMFull medical and dental benefits1 month training at the office, however, it's a work from home opportunity until covid protocols have been re-adjusted.RRSP's contributionSalary $42,000-$45,000 (based on experience)Profit sharing bonus (4,000$-6000$) based on performanceRoom for growth companiesPaid-time off (10 days vacation, 2 summer floating days, 2 Christmas floating days, 1 birthday, 6 personal days)Casual dress codeOne of "Canada's Best Managed Companies" 13 consecutive years.Tuition reimbursement feeDiscount on products24 hour gym on site24 hour squash courtBBQ in the summersResponsibilitiesThe inside Sales Representatives develop and maintain solid business relationships while selling across the company's product portfolio by taking telephone, fax and e-mail orders and inputting data into order administration system.• Own the relationship with the client and work with them to understand their unique business challenges and initiatives;• Develop and close strategic revenue opportunities;• Handle several calls a day• Process incoming quote requests and orders received by phone, fax, and e-mail in an effective and expeditious manner;• Provide technical information as required and present solutions to meet clients’ business needs and fulfill requirements;• Advise clients on forthcoming product developments and upsell promotions that may affect their orders;• Communicate on the availability of product and progress of existing orders;• Partner with outside sales managers to help drive sales and improve customer service;• Take advantage of product training and information sessions.QualificationsPost-secondary diploma or relevant combination of education and experience;• A minimum of two years customer service experience handling sales, service or account management functions;• Ability to communicate effectively with others, in both English and French, including the ability to speak clearly and professionally;• Make customers and their needs a primary focus of one’s actions; develop and sustain excellent customer relationships;• Proficient with MS Office suite;• Ability to multitask, prioritize responsibilities and perform work with moderate supervisionIf interested in this opportunity or know someone who would be a good fit. Please send your CV to email@example.com or firstname.lastname@example.org or give us a call 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at email@example.com / firstname.lastname@example.orgAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.