2 jobs found in clive, iowa

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    • clive, iowa
    • temp to perm
    • US$15.00 - US$16.00, per hour, $15 - 16 per hour + none
    • 8 am - 5 pm
    We are looking for enthusiastic individuals to join our team as a full time customer service representative. We are looking for someone with great communication skills, excellent time management skills and can work independently. Prior customer service and client care experience is preferred but not required. Apply here today or email an updated resume to theresa.boat@randstadusa.com!ResponsibilitiesProvide excellent customer serviceMake credit decisions following proceduresOutbound calls to follow document processesMeet weekly goals set at beginning of quarterWork # of accounts each day and note all effortsExperience using Microsoft Office requiredAnswer customer phone callsProcess customer ordersMake outbound calls to collect payments and informationSkillsFollow-upTelephone EtiquetteActive ListeningEmpathyAnalytical ThinkingResponsivenessCustomer ServiceVerbal CommunicationConfidentialityCustomer RelationsCustomer supportEducationHigh SchoolQualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    We are looking for enthusiastic individuals to join our team as a full time customer service representative. We are looking for someone with great communication skills, excellent time management skills and can work independently. Prior customer service and client care experience is preferred but not required. Apply here today or email an updated resume to theresa.boat@randstadusa.com!ResponsibilitiesProvide excellent customer serviceMake credit decisions following proceduresOutbound calls to follow document processesMeet weekly goals set at beginning of quarterWork # of accounts each day and note all effortsExperience using Microsoft Office requiredAnswer customer phone callsProcess customer ordersMake outbound calls to collect payments and informationSkillsFollow-upTelephone EtiquetteActive ListeningEmpathyAnalytical ThinkingResponsivenessCustomer ServiceVerbal CommunicationConfidentialityCustomer RelationsCustomer supportEducationHigh SchoolQualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    • clive, iowa
    • temp to perm
    • US$14.50 - US$15.50, per hour, $14.50 - 15.50 per hour + none
    • 8 am - 5 pm
    Are you customer-focused, polite, reliable, knowledgeable, and adaptable? Then I want to hear from you!We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Apply here or send me your resume at theresa.boat@randstadusa.com!ResponsibilitiesAnswering or making calls to clients to learn about and address their needs, complaints, or other issues with services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.Building lasting relationships with clients and other call center team members based on trust and reliability.Utilizing software, databases, scripts, and tools appropriately.Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.Taking part in training and other learning opportunities to expand knowledge of company and position.Adhering to all company policies and procedures.SkillsTelephone EtiquetteEmpathyCustomer supportCustomer ServiceCustomer OrdersTyping SkillsCommunicationBanking OperationsActive ListeningBasic Software SkillsAdapting to ChangeEducationHigh SchoolQualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    Are you customer-focused, polite, reliable, knowledgeable, and adaptable? Then I want to hear from you!We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Apply here or send me your resume at theresa.boat@randstadusa.com!ResponsibilitiesAnswering or making calls to clients to learn about and address their needs, complaints, or other issues with services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.Building lasting relationships with clients and other call center team members based on trust and reliability.Utilizing software, databases, scripts, and tools appropriately.Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.Taking part in training and other learning opportunities to expand knowledge of company and position.Adhering to all company policies and procedures.SkillsTelephone EtiquetteEmpathyCustomer supportCustomer ServiceCustomer OrdersTyping SkillsCommunicationBanking OperationsActive ListeningBasic Software SkillsAdapting to ChangeEducationHigh SchoolQualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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