5 jobs found in hunt valley, maryland

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    • hunt valley, maryland
    • temp to perm
    • US$21.64 - US$21.64, per hour, $21.64 - 21.64 per hour + none
    • 8:30 am - 5:30 pm
    A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.SkillsClient ServiceCommunicationTelephone EtiquetteAdapting to ChangeActive ListeningEducationBachelorsQualificationsYears of experience: 2 yearsExperience level:Entry LevelShift: FirstWorking hours: 8:30 AM - 5:30 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.SkillsClient ServiceCommunicationTelephone EtiquetteAdapting to ChangeActive ListeningEducationBachelorsQualificationsYears of experience: 2 yearsExperience level:Entry LevelShift: FirstWorking hours: 8:30 AM - 5:30 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    • hunt valley, maryland
    • temp to perm
    • US$18.00 - US$20.00, per hour, $18 - 20 per hour + none
    • 8 am - 5 pm
    Would you say you have experience providing world class customer service? We are looking for motivated Member Service Representatives for a great company in Hunt Valley. You will be the first point of contact for all account related questions, requests and concerns. In order to be successful you should be able to deliver an exceptional member service experience and resolve inquiries and complaints in a friendly and efficient manner.ResponsibilitiesAnswering phone calls and written questions, concerns, and complaints regarding account.Providing information on fees, policies, processes, benefits, products, and services.Actively listening to members and identifying their needs.Recommending and cross-selling products and services to members and potential members.Investigating and resolving or escalating membership and payment issues.Assessing member eligibility and processing payments, applications, and requests.Documenting all inquiries and maintaining accurate membership records.SkillsCustomer ServiceActive ListeningAdapting to ChangeTelephone EtiquetteFollow-upCRMBasic Software SkillsEducationBachelorsQualificationsYears of experience: 3 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    Would you say you have experience providing world class customer service? We are looking for motivated Member Service Representatives for a great company in Hunt Valley. You will be the first point of contact for all account related questions, requests and concerns. In order to be successful you should be able to deliver an exceptional member service experience and resolve inquiries and complaints in a friendly and efficient manner.ResponsibilitiesAnswering phone calls and written questions, concerns, and complaints regarding account.Providing information on fees, policies, processes, benefits, products, and services.Actively listening to members and identifying their needs.Recommending and cross-selling products and services to members and potential members.Investigating and resolving or escalating membership and payment issues.Assessing member eligibility and processing payments, applications, and requests.Documenting all inquiries and maintaining accurate membership records.SkillsCustomer ServiceActive ListeningAdapting to ChangeTelephone EtiquetteFollow-upCRMBasic Software SkillsEducationBachelorsQualificationsYears of experience: 3 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    • hunt valley, maryland
    • temp to perm
    • US$21.64 - US$21.64, per hour, $21.64 - 21.64 per hour + none
    • 8 am - 5 pm
    A Client Services Advisor will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSAs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Client Service Advisors can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSAs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities Answer policy/product questions and claims callsRespond to online chat conversations and emailsResolve complex call inquiries through appropriate resourcesDetermine appropriate product for customers, convert inquiries into insurance sales and enter them into policy administration systemProvide troubleshooting for customer-facing technologyAdditional projects and tasks as neededSkillsCustomer ServiceAdministrative DutiesMicrosoft OfficeCommunicationEducationBachelorsQualificationsYears of experience: 2 yearsExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    A Client Services Advisor will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSAs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Client Service Advisors can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSAs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities Answer policy/product questions and claims callsRespond to online chat conversations and emailsResolve complex call inquiries through appropriate resourcesDetermine appropriate product for customers, convert inquiries into insurance sales and enter them into policy administration systemProvide troubleshooting for customer-facing technologyAdditional projects and tasks as neededSkillsCustomer ServiceAdministrative DutiesMicrosoft OfficeCommunicationEducationBachelorsQualificationsYears of experience: 2 yearsExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    • hunt valley, maryland
    • temp to perm
    • US$18.00 - US$21.00, per hour, $18 - 21 per hour + none
    • 9 am - 5:30 pm
    Claims Analyst is responsible for the processing of all Consumer Directed Healthcare (CDH) claims. This position is also responsible for the adjudication of similar supplemental insurance products.                                                                                                                                        Responsibilities Claims processing for manually submitted claims, including all associated tasks and benefit eligibility verification and determining the appropriate of such claims.Client setup and implementation for new groups and/or new products and services. Includes client coordination, internal setup and carriers.Processing, entering and synchronizing participant enrollments.Updating contributions to CDH accounts to ensure proper funding.Acquiring additional claims substantiation and related tasks such as claim identification, member communication and closing of said claims.Update and maintain member information across all systems and databases.Reporting for internal and external users.Such other duties or tasks to assist the department of organization as the supervisor may deem necessary.The essential functions of this role include:working up to 5 hrs of overtime per weekSkillsClaimsClaims Processingattention to detailAnalytical ThinkingMicrosoft OfficeMulti-taskingEducationBachelorsQualificationsYears of experience: 3 yearsExperience level:ExperiencedShift: FirstWorking hours: 9 AM - 5:30 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    Claims Analyst is responsible for the processing of all Consumer Directed Healthcare (CDH) claims. This position is also responsible for the adjudication of similar supplemental insurance products.                                                                                                                                        Responsibilities Claims processing for manually submitted claims, including all associated tasks and benefit eligibility verification and determining the appropriate of such claims.Client setup and implementation for new groups and/or new products and services. Includes client coordination, internal setup and carriers.Processing, entering and synchronizing participant enrollments.Updating contributions to CDH accounts to ensure proper funding.Acquiring additional claims substantiation and related tasks such as claim identification, member communication and closing of said claims.Update and maintain member information across all systems and databases.Reporting for internal and external users.Such other duties or tasks to assist the department of organization as the supervisor may deem necessary.The essential functions of this role include:working up to 5 hrs of overtime per weekSkillsClaimsClaims Processingattention to detailAnalytical ThinkingMicrosoft OfficeMulti-taskingEducationBachelorsQualificationsYears of experience: 3 yearsExperience level:ExperiencedShift: FirstWorking hours: 9 AM - 5:30 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    • hunt valley, maryland
    • temp to perm
    • US$20.00 - US$23.00, per hour, $20 - 23 per hour + none
    • 9 am - 5:30 pm
    We are looking to hire an underwriter with specialized knowledge in risk assessment. Underwriters are expected to have meticulous attention to detail, good negotiating skills and work according to tight deadlines in a fast-paced environment.To ensure success, underwriters should be analytical and exceptional communicators with brilliant research and classification skills. Top candidates will be experts in risk analysis and selection with remarkable decision-making skills, a deep understanding of retention and reinsurance, and sound judgment.Responsibilities Produces timely and accurate pricing models for clientsUses established underwriting guidelines to consistently generate on-time proposals and quotesComplies with carrier underwriting guidelines in the creation of new and renewal quotes.Provides customer service for coverage inquiries of new business and policy changesInterprets medical benefit summaries for the purpose of producing a quoteReviews documents as received and processes for underwriting filesProofreads and ensures completeness and accuracy of informationMaintains documentation according to established standards and procedureSuch other duties or tasks to assist the department of organization as the supervisor may deem necessary.SkillsUnderwritingMicrosoft OfficeCommunicationConfidentialityProblem SolvingEducationBachelorsQualificationsYears of experience: 3 yearsExperience level:ExperiencedShift: FirstWorking hours: 9 AM - 5:30 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    We are looking to hire an underwriter with specialized knowledge in risk assessment. Underwriters are expected to have meticulous attention to detail, good negotiating skills and work according to tight deadlines in a fast-paced environment.To ensure success, underwriters should be analytical and exceptional communicators with brilliant research and classification skills. Top candidates will be experts in risk analysis and selection with remarkable decision-making skills, a deep understanding of retention and reinsurance, and sound judgment.Responsibilities Produces timely and accurate pricing models for clientsUses established underwriting guidelines to consistently generate on-time proposals and quotesComplies with carrier underwriting guidelines in the creation of new and renewal quotes.Provides customer service for coverage inquiries of new business and policy changesInterprets medical benefit summaries for the purpose of producing a quoteReviews documents as received and processes for underwriting filesProofreads and ensures completeness and accuracy of informationMaintains documentation according to established standards and procedureSuch other duties or tasks to assist the department of organization as the supervisor may deem necessary.SkillsUnderwritingMicrosoft OfficeCommunicationConfidentialityProblem SolvingEducationBachelorsQualificationsYears of experience: 3 yearsExperience level:ExperiencedShift: FirstWorking hours: 9 AM - 5:30 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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