7 jobs found in brisbane, queensland

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    • brisbane, queensland
    • temporary
    • AU$26.00 - AU$30.00, per hour, Opportunity to go permanent!
    • full-time
    Parking on-siteHousehold nameHourly Rate + Super + Commission $$ The Opportunity We are excited to be partnering with this nationwide established brand. With different sites across Brisbane, our client looks after residential and commercial sectors and is now seeking an Outbound call centre operator to join their growing team in the southern suburbs of Brisbane The Role This is an excellent opportunity for a self-starter with a can-do attitude to support their team. You will provide exceptional customer service to new and pre-existing customers in an on going basis Monday to Friday. This role will involve: Renewing customers annual serviceWarm outbound sales callsObtaining and entering accurately customers informationScheduling jobs into their booking systemAchieving daily KPI’sThe Like Mind Proven track record in a customer service environmentSound influencing, negotiation and interpersonal skillsThe ability to work at a fast pace while maintaining attention to detailThe ability to work autonomously and within a teamA high level of Computer literacy (Microsoft Office suite)If you have the passion and drive for sales and are not scared to pick up the phone and make the call, please don’t hesitate to contact our Business support team at Randstad. Please click on the ‘Apply’ button to be considered for this amazing opportunity and don’t miss out on this amazing opportunity. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Parking on-siteHousehold nameHourly Rate + Super + Commission $$ The Opportunity We are excited to be partnering with this nationwide established brand. With different sites across Brisbane, our client looks after residential and commercial sectors and is now seeking an Outbound call centre operator to join their growing team in the southern suburbs of Brisbane The Role This is an excellent opportunity for a self-starter with a can-do attitude to support their team. You will provide exceptional customer service to new and pre-existing customers in an on going basis Monday to Friday. This role will involve: Renewing customers annual serviceWarm outbound sales callsObtaining and entering accurately customers informationScheduling jobs into their booking systemAchieving daily KPI’sThe Like Mind Proven track record in a customer service environmentSound influencing, negotiation and interpersonal skillsThe ability to work at a fast pace while maintaining attention to detailThe ability to work autonomously and within a teamA high level of Computer literacy (Microsoft Office suite)If you have the passion and drive for sales and are not scared to pick up the phone and make the call, please don’t hesitate to contact our Business support team at Randstad. Please click on the ‘Apply’ button to be considered for this amazing opportunity and don’t miss out on this amazing opportunity. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • temporary
    • full-time
    Randstad are excited to be recruiting for our valued client who are on the lookout for an experienced professional who wants to join a growing Federal Government department as a Team Manager in a call centre environment.Our client provides support to job seekers participating in Online Employment Services. We are looking for enthusiastic experienced Team Managers who have previous management experience in call centres. Requirements of the role:Lead and coach a team of 15+ staffDeliver a range of governance required by the department Implement various reporting processesManage the operational aspects of the divisionContribute to program designLead projects and produce written briefsGather intelligence and analyse data Lead various quality assurance tasksAbout you:Must have 3+ years of experience in a similar roleMust have proven previous experience in a leadership role Be able to interpret, explain and apply legislation and frameworksThe ability to be agile and flexible in an ambiguous environmentStrong analytical skillsBe able to convey complex informationMust have previous experience resolving complex issue Police check is highly desirable About your new role:Monday to Friday; 8:00am - 5:30pm$51.00 per hour + superBrisbane CBD locationIf you are looking for a new Federal Government opportunity and this role sounds like the role for you, please apply now. If you would like to have a confidential discussion then please email Jodie on jodie.balderson@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are excited to be recruiting for our valued client who are on the lookout for an experienced professional who wants to join a growing Federal Government department as a Team Manager in a call centre environment.Our client provides support to job seekers participating in Online Employment Services. We are looking for enthusiastic experienced Team Managers who have previous management experience in call centres. Requirements of the role:Lead and coach a team of 15+ staffDeliver a range of governance required by the department Implement various reporting processesManage the operational aspects of the divisionContribute to program designLead projects and produce written briefsGather intelligence and analyse data Lead various quality assurance tasksAbout you:Must have 3+ years of experience in a similar roleMust have proven previous experience in a leadership role Be able to interpret, explain and apply legislation and frameworksThe ability to be agile and flexible in an ambiguous environmentStrong analytical skillsBe able to convey complex informationMust have previous experience resolving complex issue Police check is highly desirable About your new role:Monday to Friday; 8:00am - 5:30pm$51.00 per hour + superBrisbane CBD locationIf you are looking for a new Federal Government opportunity and this role sounds like the role for you, please apply now. If you would like to have a confidential discussion then please email Jodie on jodie.balderson@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • temporary
    • AU$50,000 - AU$60,000, per year, work part time for a big 4 bank, great opportunity for uni students!
    • part-time
    Randstad are currently recruiting for candidates with a passion for customer service for an exciting contract opportunity with one of Australia's leading banks.Bank TellerCasual part time opportunity19 to 40 hours a week$32 per hour + super Mon to Fri - (some weekend work may be involved, penalty rates will apply) You will be required to work across the Metro North West region including the following locations Ashgrove, Inala, Aspley, Toombul, Ipswich, Hamilton, Kenmore, Mount Ommaney, Redbank Plaza, Forest Lake, Brookside, New Farm, Indooroopilly, Chermside, Geebung. For this reason a car and license is required. This can be an amazing opportunity for university students, returning to work parents and candidates from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture and work life balance. The Role?- You will be the first point of contact for branch based customers and will be there to support and advise customers on tailored solutions based on their needs.- Handling everyday banking conversations and transactions- Determining individual banking and lending needs and connecting them with in branch Personal Bankers and Mortgage Lenders- Provide customers with optimal customer service including quality and timely decisions About you? Is previous banking experience absolutely essential ? The answer is no! training will be provided on the job and via online modules.Our client will support you and can teach you the banking side of things however candidates with previous banking experience are definitely encouraged to apply.Highly desirable candidates will;Have a passion for customer service and helpingBe very resilient and able to take directionBe open and eager to learn new process and new systemsHow to be successful? If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAPAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are currently recruiting for candidates with a passion for customer service for an exciting contract opportunity with one of Australia's leading banks.Bank TellerCasual part time opportunity19 to 40 hours a week$32 per hour + super Mon to Fri - (some weekend work may be involved, penalty rates will apply) You will be required to work across the Metro North West region including the following locations Ashgrove, Inala, Aspley, Toombul, Ipswich, Hamilton, Kenmore, Mount Ommaney, Redbank Plaza, Forest Lake, Brookside, New Farm, Indooroopilly, Chermside, Geebung. For this reason a car and license is required. This can be an amazing opportunity for university students, returning to work parents and candidates from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture and work life balance. The Role?- You will be the first point of contact for branch based customers and will be there to support and advise customers on tailored solutions based on their needs.- Handling everyday banking conversations and transactions- Determining individual banking and lending needs and connecting them with in branch Personal Bankers and Mortgage Lenders- Provide customers with optimal customer service including quality and timely decisions About you? Is previous banking experience absolutely essential ? The answer is no! training will be provided on the job and via online modules.Our client will support you and can teach you the banking side of things however candidates with previous banking experience are definitely encouraged to apply.Highly desirable candidates will;Have a passion for customer service and helpingBe very resilient and able to take directionBe open and eager to learn new process and new systemsHow to be successful? If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAPAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • contract
    • AU$36.00 - AU$36.00, per hour, + 10% superannuation
    • full-time
    Randstad are excited to be recruiting for our valued client who are on the lookout for an experienced contact centre professional who wants to join a growing Federal Government department as a Customer Service Officer.The Customer Service Officer is the front line of customer service for jobseekers and members of the public facing significant or complex challenges. You will be responsible for handling inbound calls and providing advice and guidance on government programmes. Main Duties of a Customer Service Officer:Monday to Friday 9am to 5pm, full time positionMonday to Friday 10am to 2pm, part time position High Volume inbound calls Resolve enquiries which require investigation and analysisManage enquiries via telephone, email and written correspondencePrepare correspondence and documentation including written responses to customers on routine matters.We are looking for candidates with experience who have:Candidates with experience in an inbound or outbound contact centre positionExperience handling complex calls and enquiriesThe ability to work in a fast paced environment with efficient organisational skillsHighly developed written and oral communicationNegotiation and liaison skillsYou must be an Australian Citizen to applyWhat you’ll receiveStep into working in the federal governmentAbility to work as a member of a virtual team, contribute ideas and demonstrate initiative and flexibility.Attractive hourly rate6 month contract with possibility of extension for the right candidateFlexibility to work part timeDedicated Randstad consultant Please click apply now and upload your most recent resume.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are excited to be recruiting for our valued client who are on the lookout for an experienced contact centre professional who wants to join a growing Federal Government department as a Customer Service Officer.The Customer Service Officer is the front line of customer service for jobseekers and members of the public facing significant or complex challenges. You will be responsible for handling inbound calls and providing advice and guidance on government programmes. Main Duties of a Customer Service Officer:Monday to Friday 9am to 5pm, full time positionMonday to Friday 10am to 2pm, part time position High Volume inbound calls Resolve enquiries which require investigation and analysisManage enquiries via telephone, email and written correspondencePrepare correspondence and documentation including written responses to customers on routine matters.We are looking for candidates with experience who have:Candidates with experience in an inbound or outbound contact centre positionExperience handling complex calls and enquiriesThe ability to work in a fast paced environment with efficient organisational skillsHighly developed written and oral communicationNegotiation and liaison skillsYou must be an Australian Citizen to applyWhat you’ll receiveStep into working in the federal governmentAbility to work as a member of a virtual team, contribute ideas and demonstrate initiative and flexibility.Attractive hourly rate6 month contract with possibility of extension for the right candidateFlexibility to work part timeDedicated Randstad consultant Please click apply now and upload your most recent resume.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • contract
    • AU$60 - AU$60,000 per year
    • full-time
    Southside location - Eight Mile PlainsParking available on siteContracts to start in JulyFull time roles, $29+ per hour + super Randstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable customer service officers for upcoming opportunities! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training. You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation. Key Accountabilities Taking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsWhat's in it for you? Work for Queensland's leading insurer6 month contract with potential for extensionMonday - Friday Roster 7am-7pmOvertime on offer if you are looking for more hours (OT Rates $$)Phenomonal training and supportDrive to work - no more public transport!Cafe on siteFlexilble work arrangements after training periodHighly desirable: Experience in customer service - call centre desirableHospitality and Retail experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAP. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Southside location - Eight Mile PlainsParking available on siteContracts to start in JulyFull time roles, $29+ per hour + super Randstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable customer service officers for upcoming opportunities! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training. You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation. Key Accountabilities Taking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsWhat's in it for you? Work for Queensland's leading insurer6 month contract with potential for extensionMonday - Friday Roster 7am-7pmOvertime on offer if you are looking for more hours (OT Rates $$)Phenomonal training and supportDrive to work - no more public transport!Cafe on siteFlexilble work arrangements after training periodHighly desirable: Experience in customer service - call centre desirableHospitality and Retail experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAP. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • permanent
    • full-time
    Come and join ReAmped Energy, Australia’s fastest growing energy company. ReAmped Energy is an independent electricity provider who’s disrupting the electricity market across Australia. With their compelling customer experience, extremely high customer NPS scores and low wait times, the CX team is held in high regard.About the role:Your role as the Customer Experience Manager is to lead the team through their extraordinary growth journey and the numerous complexities that challenge the Australian energy market, caring about customers every step of the way. You’ll be well versed in social and digital communications, advocate and lead positive change that will benefit our customers and be ready to jump in and lend a hand when the team gets busy.The structure that’s going to help:Support and implement business strategies, plans and procedures Set goals for individual/team performance and growth Establish practices that promote company culture and vision and values Evaluate performance by analysing and interpreting data and metrics Lead and maintain a highly engaged team of customer obsessed superstars Deliver regular coaching and trainingSet comprehension goals for performance and growth Support strategic ventures including entry of new markets Be 100% compliant with regulatory requirements The talents you bring:5+ years’ experience in service and/or sales leadership roles Complaint management Understanding of business functions such as HR, Finance, Marketing etc.Strength in data analysis and performance/operation metrics Excellent interpersonal and public speaking skills Team playerPrevious industry related experienceWho you are:You’re someone who cares and is passionate about developing others and nurturing the best out of people. You’ve got a track record of owning whatever comes your way and proven you can meet deadlines. This is a game of art and science, setting people up for success through structure and guidance creating the space for people to enjoy the ride and grow confidence to trust their instincts. You’ve got that edge and possess a strong desire to contribute to the growth and success of the company and team. You’re a straight up, professional that knows all about creating a culture with good vibes. This is a career defining opportunity which will see you manage team members in both Australia and New Zealand and become part of something special. In return you’ll be in a place where your fresh ideas will be welcomed, market salary, flexibility, you’ll get development opportunities, loads and loads of celebrations, cake, did we mention cake? Randstad is exclusivley partnering on this role with ReAmped Energy. Please reach out to Daniela Cveticanin if you wish to chat further. daniela.cveticanin@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Come and join ReAmped Energy, Australia’s fastest growing energy company. ReAmped Energy is an independent electricity provider who’s disrupting the electricity market across Australia. With their compelling customer experience, extremely high customer NPS scores and low wait times, the CX team is held in high regard.About the role:Your role as the Customer Experience Manager is to lead the team through their extraordinary growth journey and the numerous complexities that challenge the Australian energy market, caring about customers every step of the way. You’ll be well versed in social and digital communications, advocate and lead positive change that will benefit our customers and be ready to jump in and lend a hand when the team gets busy.The structure that’s going to help:Support and implement business strategies, plans and procedures Set goals for individual/team performance and growth Establish practices that promote company culture and vision and values Evaluate performance by analysing and interpreting data and metrics Lead and maintain a highly engaged team of customer obsessed superstars Deliver regular coaching and trainingSet comprehension goals for performance and growth Support strategic ventures including entry of new markets Be 100% compliant with regulatory requirements The talents you bring:5+ years’ experience in service and/or sales leadership roles Complaint management Understanding of business functions such as HR, Finance, Marketing etc.Strength in data analysis and performance/operation metrics Excellent interpersonal and public speaking skills Team playerPrevious industry related experienceWho you are:You’re someone who cares and is passionate about developing others and nurturing the best out of people. You’ve got a track record of owning whatever comes your way and proven you can meet deadlines. This is a game of art and science, setting people up for success through structure and guidance creating the space for people to enjoy the ride and grow confidence to trust their instincts. You’ve got that edge and possess a strong desire to contribute to the growth and success of the company and team. You’re a straight up, professional that knows all about creating a culture with good vibes. This is a career defining opportunity which will see you manage team members in both Australia and New Zealand and become part of something special. In return you’ll be in a place where your fresh ideas will be welcomed, market salary, flexibility, you’ll get development opportunities, loads and loads of celebrations, cake, did we mention cake? Randstad is exclusivley partnering on this role with ReAmped Energy. Please reach out to Daniela Cveticanin if you wish to chat further. daniela.cveticanin@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • contract
    • AU$60 - AU$60,000 per year
    • full-time
    Southside location - Eight Mile PlainsParking available on siteContracts to start in JuneFull time roles, $29+ per hour + super Randstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable customer service officers for upcoming opportunities! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training. You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation. Key Accountabilities Taking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsWhat's in it for you? Work for Queensland's leading insurer6 month contract with potential for extensionMonday - Friday Roster 7am-7pmOvertime on offer if you are looking for more hours (OT Rates $$)Phenomonal training and supportDrive to work - no more public transport!Cafe on siteFlexilble work arrangements after training periodHighly desirable: Experience in customer service - call centre desirableHospitality and Retail experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAP. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Southside location - Eight Mile PlainsParking available on siteContracts to start in JuneFull time roles, $29+ per hour + super Randstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable customer service officers for upcoming opportunities! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training. You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation. Key Accountabilities Taking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsWhat's in it for you? Work for Queensland's leading insurer6 month contract with potential for extensionMonday - Friday Roster 7am-7pmOvertime on offer if you are looking for more hours (OT Rates $$)Phenomonal training and supportDrive to work - no more public transport!Cafe on siteFlexilble work arrangements after training periodHighly desirable: Experience in customer service - call centre desirableHospitality and Retail experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAP. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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