1 job found in Lutterworth, Leicestershire

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    • lutterworth, leicestershire
    • permanent
    • £19,650 per year
    • full-time
    Do you have experience in customer service? Are you customer centric in your approach? Do you want to work for a Global Market Leader? If so, get in touch today!Benefits:£19,650 salaryOpportunity to progress 9- 5.30 or 8: 30-5 (1 hour lunch)25 days + BHResponsibilities:Primary contact for specific depot customers, to include phone calls for every order, communicating problems and relationship buildingReceipt and processing of all orders for your specific customers including direct deliveries and liaising with any supplier that entailsDocumentation of all relevant information from customers ordersChecking and Validation of others ordersRegularly update and maintain customers recordsGeneral administration to include filing, scanning and occasional mail mergeRecording of all customer issues on CRM/Sap systemPrompt actioning of alerts to minimise disruption to customersEffective communication with other depots and customers regarding concessionsUnder take and reasonable tasks or duties assigned by the Customer Experience Manager from time to time related to the effective and efficient performance of the roleAbout you? 1+ years experience in Customer Service (B2B preferably)Sales order processing experience - advantageous Excellent communication skills verbal and written Meticulous attention to detail Ability to build and develop relationships Ability to work in a pressured and fast paced environment Team orientated in your approachConfident in communicating to customers at all levelsClick apply if this is this role for you! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    Do you have experience in customer service? Are you customer centric in your approach? Do you want to work for a Global Market Leader? If so, get in touch today!Benefits:£19,650 salaryOpportunity to progress 9- 5.30 or 8: 30-5 (1 hour lunch)25 days + BHResponsibilities:Primary contact for specific depot customers, to include phone calls for every order, communicating problems and relationship buildingReceipt and processing of all orders for your specific customers including direct deliveries and liaising with any supplier that entailsDocumentation of all relevant information from customers ordersChecking and Validation of others ordersRegularly update and maintain customers recordsGeneral administration to include filing, scanning and occasional mail mergeRecording of all customer issues on CRM/Sap systemPrompt actioning of alerts to minimise disruption to customersEffective communication with other depots and customers regarding concessionsUnder take and reasonable tasks or duties assigned by the Customer Experience Manager from time to time related to the effective and efficient performance of the roleAbout you? 1+ years experience in Customer Service (B2B preferably)Sales order processing experience - advantageous Excellent communication skills verbal and written Meticulous attention to detail Ability to build and develop relationships Ability to work in a pressured and fast paced environment Team orientated in your approachConfident in communicating to customers at all levelsClick apply if this is this role for you! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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