Contact Centre Team Leader£30,263Sunderland About the role: Last year my clients Customer Support teams answered over 200,000 calls at our busy contact centre, based at their head offices. They currently have an opportunity for an experienced Contact Centre Team Leader to lead the Customer Support teams to effectively manage the delivery of front-line customer support services, manage call queues and maximise productivity and effectiveness of the support
Contact Centre Team Leader£30,263Sunderland About the role: Last year my clients Customer Support teams answered over 200,000 calls at our busy contact centre, based at their head offices. They currently have an opportunity for an experienced Contact Centre Team Leader to lead the Customer Support teams to effectively manage the delivery of front-line customer support services, manage call queues and maximise productivity and effectiveness of the support