2 jobs found in hatfield, hertfordshire

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    • hatfield, hertfordshire
    • permanent
    • £20,000 - £27,000 per year
    • full-time
    Randstad are working with a Hatfield based business with a national brand presence to recruit a Customer Services Advisor to join their team.Our client pride themselves on having a good team working ethic, a low staff turnover, and always providing the customer with knowledge and assistance.Duties: To take and process customer orders by either phone, email and/or fax using bespoke software providedAble to place high number of ordersTo learn all product codesObtain correct authorisation and/or order purchase numbers from customers when orders are placed for specific productsTo ensure that the call waiting equipment is continually reviewed and that customer calls are dealt with efficiently, effectively and in a timely mannerEnsure all calls are and customer contact are handled in a polite and efficient mannerBe able to direct internal and external customers to the correct department/personTake responsibility for H & S for your personal welfare and those that work around you, raising any concerns to the relevant managerTo answer all types of customer communications received and carry out the appropriate action, whether it be inputting of customer orders or dealing with customer queries.Ensure that all correct authorisations and/or information is obtained from customers placing orders via the department.Undertake project work as directed by the Customer Excellence Manager.Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    Randstad are working with a Hatfield based business with a national brand presence to recruit a Customer Services Advisor to join their team.Our client pride themselves on having a good team working ethic, a low staff turnover, and always providing the customer with knowledge and assistance.Duties: To take and process customer orders by either phone, email and/or fax using bespoke software providedAble to place high number of ordersTo learn all product codesObtain correct authorisation and/or order purchase numbers from customers when orders are placed for specific productsTo ensure that the call waiting equipment is continually reviewed and that customer calls are dealt with efficiently, effectively and in a timely mannerEnsure all calls are and customer contact are handled in a polite and efficient mannerBe able to direct internal and external customers to the correct department/personTake responsibility for H & S for your personal welfare and those that work around you, raising any concerns to the relevant managerTo answer all types of customer communications received and carry out the appropriate action, whether it be inputting of customer orders or dealing with customer queries.Ensure that all correct authorisations and/or information is obtained from customers placing orders via the department.Undertake project work as directed by the Customer Excellence Manager.Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    • hatfield, hertfordshire
    • temporary
    • £9.86 per hour
    • full-time
    Do you have customer service experience? Do you have administration experience? Are you a strong communicator? If yes, then this could be the job for you!This is an excellent opportunity for you to join Hertfordshire Police!Role:Witness Care OfficerLocation:Hatfield Police StationRate: £9.86phContract length:6 MonthsMain purpose of the role:To contribute to achieving the vision, purpose and values of Bedfordshire and Hertfordshire police organisations in the delivery of their objectives, by ensuring the effective provision of efficient Witness Care support in relation to Administration of Justice objectives, to deliver an effective outcome with partner agencies so offenders are brought to justice. To contribute to achieving the vision, purpose and values of Bedfordshire Police and Hertfordshire Constabularies.Key ResponsibilitiesProvide a broad range of administrative support to facilitate and coordinate the attendance of witnesses at Court where they are required to give evidence, acting as a single point of contact to provide hearing updates to victims and witnesses, within prescribed time guidelines and in accordance with the Victims' Code of Practice and the Witness CharterConduct needs assessments for witnesses against set criteria, highlighting any relevant information which could impact on case management, to the Case Coordinator or Crown Prosecution ServiceProvide professional advice in relation to Criminal Justice processes, specifically in relation to Witness CareEffectively operate and maintain ICT systems to ensure accuracy. To include obtaining and submitting information from/to internal and external partners, and victims and witnesses, and ensuring accurate details are entered onto the relevant system(s) expeditiouslyTo evaluate and process incoming queries and information from a variety of different sources. Assessing the information, applying national criteria in relation to vulnerable and intimidated witnesses where appropriate, and either dealing with them or disseminating them to the most appropriate recipient, in an expedient manner in order to minimise any riskProvide resilience within the Case Management teams by performing Administration of Justice duties if and when required to do soEntry RequirementsExperience of working in an administrative role, including operating word processing packagesAbility to demonstrate excellent customer serviceApply now! And a member of the team will be in touch to discuss next steps.Randstad Business Support is acting as an Employment Business in relation to this vacancy.
    Do you have customer service experience? Do you have administration experience? Are you a strong communicator? If yes, then this could be the job for you!This is an excellent opportunity for you to join Hertfordshire Police!Role:Witness Care OfficerLocation:Hatfield Police StationRate: £9.86phContract length:6 MonthsMain purpose of the role:To contribute to achieving the vision, purpose and values of Bedfordshire and Hertfordshire police organisations in the delivery of their objectives, by ensuring the effective provision of efficient Witness Care support in relation to Administration of Justice objectives, to deliver an effective outcome with partner agencies so offenders are brought to justice. To contribute to achieving the vision, purpose and values of Bedfordshire Police and Hertfordshire Constabularies.Key ResponsibilitiesProvide a broad range of administrative support to facilitate and coordinate the attendance of witnesses at Court where they are required to give evidence, acting as a single point of contact to provide hearing updates to victims and witnesses, within prescribed time guidelines and in accordance with the Victims' Code of Practice and the Witness CharterConduct needs assessments for witnesses against set criteria, highlighting any relevant information which could impact on case management, to the Case Coordinator or Crown Prosecution ServiceProvide professional advice in relation to Criminal Justice processes, specifically in relation to Witness CareEffectively operate and maintain ICT systems to ensure accuracy. To include obtaining and submitting information from/to internal and external partners, and victims and witnesses, and ensuring accurate details are entered onto the relevant system(s) expeditiouslyTo evaluate and process incoming queries and information from a variety of different sources. Assessing the information, applying national criteria in relation to vulnerable and intimidated witnesses where appropriate, and either dealing with them or disseminating them to the most appropriate recipient, in an expedient manner in order to minimise any riskProvide resilience within the Case Management teams by performing Administration of Justice duties if and when required to do soEntry RequirementsExperience of working in an administrative role, including operating word processing packagesAbility to demonstrate excellent customer serviceApply now! And a member of the team will be in touch to discuss next steps.Randstad Business Support is acting as an Employment Business in relation to this vacancy.

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