We are currently seeking a motivated Contact Centre Team Leader to join our client's dynamic team in Wellington. In this role, you will be responsible for leading a team of customer support professionals in delivering exceptional customer service through various channels, including phone & email.Responsibilities:Manage and lead a team of CSR's, including coaching, mentoring and performance managementEnsure team members are meeting or exceeding key performa
We are currently seeking a motivated Contact Centre Team Leader to join our client's dynamic team in Wellington. In this role, you will be responsible for leading a team of customer support professionals in delivering exceptional customer service through various channels, including phone & email.Responsibilities:Manage and lead a team of CSR's, including coaching, mentoring and performance managementEnsure team members are meeting or exceeding key performa