4 jobs found in north carolina

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    • charlotte, north carolina
    • temporary
    • US$29.00 - US$29.00, per hour, $29 per hour + none
    • 8 am - 5 pm
    Randstad is seeking 2 Training Specialists for a utility company in Charlotte, NC. This position will be 9 months. Seeking local candidates as this will be hybrid located in Charlotte, NC. Education Requirement: • Associates degree • In addition to required degree, 2 years related work experience • In lieu of Associates degree(s) AND 2 year(s) related work experience listed above, High School/GED AND 5 year(s) related work experienceResponsibilities-Facilitate training for new hires or existing employees and provide performance support and feedback to supervisors-Develops effective working relationships with customers and teammates to support a cohesive team effort-Conducts new hire training-Partners with Supervision to address issues, concerns and actions needed regarding Specialists’ performance to assist in behavior-based coaching-Assists in the development of training products and services through needs assessments to meet customer goals and objectives-Identifies and addresses root cause issues undermining the achievement of business goals, including those motivational or environmental in nature-Solves training problems by reviewing and analyzing situations, guidelines, precedents, and company trends and developing logical conclusions, and escalates more complex problems as needed.SkillsTrainingVerbal CommunicationConfidentialityNew Hire TrainingBasic Software SkillsEducationAssociatesQualificationsYears of experience: 3 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    Randstad is seeking 2 Training Specialists for a utility company in Charlotte, NC. This position will be 9 months. Seeking local candidates as this will be hybrid located in Charlotte, NC. Education Requirement: • Associates degree • In addition to required degree, 2 years related work experience • In lieu of Associates degree(s) AND 2 year(s) related work experience listed above, High School/GED AND 5 year(s) related work experienceResponsibilities-Facilitate training for new hires or existing employees and provide performance support and feedback to supervisors-Develops effective working relationships with customers and teammates to support a cohesive team effort-Conducts new hire training-Partners with Supervision to address issues, concerns and actions needed regarding Specialists’ performance to assist in behavior-based coaching-Assists in the development of training products and services through needs assessments to meet customer goals and objectives-Identifies and addresses root cause issues undermining the achievement of business goals, including those motivational or environmental in nature-Solves training problems by reviewing and analyzing situations, guidelines, precedents, and company trends and developing logical conclusions, and escalates more complex problems as needed.SkillsTrainingVerbal CommunicationConfidentialityNew Hire TrainingBasic Software SkillsEducationAssociatesQualificationsYears of experience: 3 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    • charlotte, north carolina
    • temporary
    • US$29.00 - US$29.00, per hour, $29 per hour + none
    • 8 am - 4 pm
    Seeking a candidate that is heavily experienced in SAP for a training position in Charlotte, NC for a large utilities company for a four month assignment• Bachelors degree from a four-year college or university• Experience in SAP System• Working knowledge of Verint software• Integrity and trust to enable the highest level of credibility• Excellent verbal and written communication skills• Ability to provide 360 degree feedback, positive and constructive.Responsibilities• Monitors and evaluates interactions from inbound customer contacts, including phone calls, with a focus on Billing/Payment/Credit call types• Participate in call reviews and calibration sessions with Quality Assurance team to ensure expectations are understood and executed consistently.• Participate in calibration sessions with care center leadership and third-party vendors to ensure expectations are understood and executed consistently.• Utilizes established evaluation criteria to monitor and evaluate individual and process performance for the care centers.• Assists in the education and understanding of business processes and objectives in accomplishing the desired customer experience for CCO employees, during new hire training and beyond.SkillsTrainingSAPCRMQuality AssuranceEducationBachelors (required)QualificationsYears of experience: 5 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    Seeking a candidate that is heavily experienced in SAP for a training position in Charlotte, NC for a large utilities company for a four month assignment• Bachelors degree from a four-year college or university• Experience in SAP System• Working knowledge of Verint software• Integrity and trust to enable the highest level of credibility• Excellent verbal and written communication skills• Ability to provide 360 degree feedback, positive and constructive.Responsibilities• Monitors and evaluates interactions from inbound customer contacts, including phone calls, with a focus on Billing/Payment/Credit call types• Participate in call reviews and calibration sessions with Quality Assurance team to ensure expectations are understood and executed consistently.• Participate in calibration sessions with care center leadership and third-party vendors to ensure expectations are understood and executed consistently.• Utilizes established evaluation criteria to monitor and evaluate individual and process performance for the care centers.• Assists in the education and understanding of business processes and objectives in accomplishing the desired customer experience for CCO employees, during new hire training and beyond.SkillsTrainingSAPCRMQuality AssuranceEducationBachelors (required)QualificationsYears of experience: 5 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    • charlotte, north carolina
    • temporary
    • US$25.00 - US$25.00, per hour, $25 per hour + none
    • 8 am - 5 pm
    Seeking a Training Specialist for a large utilities company for a four month long assignment. Education Requirement: College Degree/SharePoint Development/Design Experience                                                                                                                                                                      Responsibilities• Partner with management or appropriate staff to understand requirements.• Partner with management or appropriate staff to understand requirements.• Ability to set up tools on the existing platform and offer recommendations for improvements according to objectives.• Soft skills/communication to partner with employees to find out as much as possible about what we are currently using SharePoint for and establish how the department can use SharePoint the most effectively.• The ability to empathize and understand the needs of training department and end-user in order to find out everything they can about how the business works and what problems need to be alleviated.• Formulate plans to implement recommendations.• Work on deadline and evaluate progress periodically and make adjustments when needed.SkillsTrainingSAP (4 years of experience is required)Verbal CommunicationSharepointEducationAssociates (required)QualificationsYears of experience: 3 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    Seeking a Training Specialist for a large utilities company for a four month long assignment. Education Requirement: College Degree/SharePoint Development/Design Experience                                                                                                                                                                      Responsibilities• Partner with management or appropriate staff to understand requirements.• Partner with management or appropriate staff to understand requirements.• Ability to set up tools on the existing platform and offer recommendations for improvements according to objectives.• Soft skills/communication to partner with employees to find out as much as possible about what we are currently using SharePoint for and establish how the department can use SharePoint the most effectively.• The ability to empathize and understand the needs of training department and end-user in order to find out everything they can about how the business works and what problems need to be alleviated.• Formulate plans to implement recommendations.• Work on deadline and evaluate progress periodically and make adjustments when needed.SkillsTrainingSAP (4 years of experience is required)Verbal CommunicationSharepointEducationAssociates (required)QualificationsYears of experience: 3 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    • charlotte, north carolina
    • temporary
    • US$29.00 - US$29.00, per hour, $29 per hour + none
    • 8 am - 4 pm
    Randstad, in partnership with a utility client in Charlotte, NC is seeking 4 SAP Training Specialists to join a 9 month assignment. This position will revolve training on SAP for new and existing employees of this company. Education Requirement: • Associates degree • In addition to required degree, 2 years related SAP work experience • In lieu of Associates degree(s) AND 2 year(s) related work experience listed above, High School/GED AND 5 year(s) SAP related work experienceResponsibilities-Facilitate SAP training for new hires or existing employees and provide performance support and feedback to supervisors-Develops effective working relationships with customers and teammates to support a cohesive team effortDelivers SAP training and reviews for new or revised processes in team meetings-Partners with Supervision to address issues, concerns and actions needed regarding Specialists’ performance to assist in behavior-based coaching-Identifies issues, advises supervisor of status, and develops and executes plans of action to remedy, monitor, and control to minimize negative impact.-Provides real-time feedback on performance and identified behaviors based on coaching and other reports-Assists in the development of training products and services through needs assessments to meet customer goals and objectivesAssociates degree • In addition to required degree, 2 years related SAP work experience SkillsTrainingSAPCustomer RelationsEducationAssociatesQualificationsYears of experience: 2 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    Randstad, in partnership with a utility client in Charlotte, NC is seeking 4 SAP Training Specialists to join a 9 month assignment. This position will revolve training on SAP for new and existing employees of this company. Education Requirement: • Associates degree • In addition to required degree, 2 years related SAP work experience • In lieu of Associates degree(s) AND 2 year(s) related work experience listed above, High School/GED AND 5 year(s) SAP related work experienceResponsibilities-Facilitate SAP training for new hires or existing employees and provide performance support and feedback to supervisors-Develops effective working relationships with customers and teammates to support a cohesive team effortDelivers SAP training and reviews for new or revised processes in team meetings-Partners with Supervision to address issues, concerns and actions needed regarding Specialists’ performance to assist in behavior-based coaching-Identifies issues, advises supervisor of status, and develops and executes plans of action to remedy, monitor, and control to minimize negative impact.-Provides real-time feedback on performance and identified behaviors based on coaching and other reports-Assists in the development of training products and services through needs assessments to meet customer goals and objectivesAssociates degree • In addition to required degree, 2 years related SAP work experience SkillsTrainingSAPCustomer RelationsEducationAssociatesQualificationsYears of experience: 2 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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