1 job found in budapest

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    • budapest, budapest
    • permanent
    Cégleírás / Organisation/DepartmentAre you looking for a challenging opportunity in a multinational environment? Do you have people management experience? Have you worked in a customer service field within the SSC sector? We are looking for a Customer Service Team Leader to our prestigious partner within the BSC market.Pozíció leírása / Job description-to lead a team of customer support (12 FTE)-good understanding of the relevant processes and business requirements-drive process optimization and improvements -people management task for the team members-perform a high standard of customer relationship management-handle escalations-focusing on achieving internal customer service targetsElvárások / Requirements-academic degree-3+ years of customer service experience ideally from an SSC background-2+ years in leadership experience -high level of English language knowledge-open for new ideas and constantly looking for improvements-ability to lead people -good problem-solving skills-using SAP would be a great advantagesAmit kínálunk / OfferOffer:- outstanding growth opportunities within the international organization- prestigious and successful company- nice and professional working environment in a centrally located office- competitive salary and benefits- free language courses- flexible working
    Cégleírás / Organisation/DepartmentAre you looking for a challenging opportunity in a multinational environment? Do you have people management experience? Have you worked in a customer service field within the SSC sector? We are looking for a Customer Service Team Leader to our prestigious partner within the BSC market.Pozíció leírása / Job description-to lead a team of customer support (12 FTE)-good understanding of the relevant processes and business requirements-drive process optimization and improvements -people management task for the team members-perform a high standard of customer relationship management-handle escalations-focusing on achieving internal customer service targetsElvárások / Requirements-academic degree-3+ years of customer service experience ideally from an SSC background-2+ years in leadership experience -high level of English language knowledge-open for new ideas and constantly looking for improvements-ability to lead people -good problem-solving skills-using SAP would be a great advantagesAmit kínálunk / OfferOffer:- outstanding growth opportunities within the international organization- prestigious and successful company- nice and professional working environment in a centrally located office- competitive salary and benefits- free language courses- flexible working

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