3 jobs found in belfast, belfast

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    • belfast, belfast
    • permanent
    • full-time
    Company: BTJob Title: Small Business Digital Sales Advisor, BTLocation: BelfastSalary: Competitive REF: J11340:NI:SBDSASector: TelecomsBT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, they take pride in everything they do. They're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. Guided by their core values of Personal, Simple and Brilliant, their goal is to help customers, communities and businesses overcome barriers and release their potential.Your role as a Small Business Digital Sales Advisor will be one responsible for acting as the main point of contact for customers wishing to join one of our brands, whilst delivering excellent customer service through digital and voice interaction with them. Successful candidates will initially carry a target that is based on customer retention and the overall BT Small Business commercial objectives. The role is designed as an entry-level role, where you drive business growth by closing contracts, before moving into a more field orientated role down the line.Small Business Digital Advisor Package: Competitive basic + OTEWorld-class training and development opportunities25 days’ annual leave (not including bank holidays)Discounted broadband, mobile and TV packagesShare option and pension scheme programmesAutomatic enrolment into our ‘Sales as Profession’ communityFlexible benefits to fit around youSmall Business Digital Sales Advisor Role:Conduct regular interaction with customers via BT’s digital platforms: Whatsapp, Live Chat, digital order forms and social media platformsDeliver excellent customer service through direct interaction and conduct agreed call backs in a timely and professional mannerRespond to customer enquiries in a timely, professional manner and promote BT’s products and services to impact customer retentionAchieve quality and activity targets through acquisition, retention and growth of customers in line with business rules, processes and commercial objectivesComplete customer requests for new/additional services with defined service levels and accuracy Achieve personal targets for sales volumes and other appropriate sales metrics, as well as contributing to team business efficiency targetsTake responsibility for your own development, working with your Team Leader to create an ongoing personal development plan, highlighting areas for development and being proactive in fulfilling any development needsSmall Business Digital Sales Advisor Requirements:Exceptional customer call handling skillsPossess excellent communication and interpersonal skillsHave an aptitude for technology and technical issuesTarget drivenTime management and organisation skillsComputer literateSelf-motivated, with a strong desire to succeedA team player, who can also work autonomouslyPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Company: BTJob Title: Small Business Digital Sales Advisor, BTLocation: BelfastSalary: Competitive REF: J11340:NI:SBDSASector: TelecomsBT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, they take pride in everything they do. They're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. Guided by their core values of Personal, Simple and Brilliant, their goal is to help customers, communities and businesses overcome barriers and release their potential.Your role as a Small Business Digital Sales Advisor will be one responsible for acting as the main point of contact for customers wishing to join one of our brands, whilst delivering excellent customer service through digital and voice interaction with them. Successful candidates will initially carry a target that is based on customer retention and the overall BT Small Business commercial objectives. The role is designed as an entry-level role, where you drive business growth by closing contracts, before moving into a more field orientated role down the line.Small Business Digital Advisor Package: Competitive basic + OTEWorld-class training and development opportunities25 days’ annual leave (not including bank holidays)Discounted broadband, mobile and TV packagesShare option and pension scheme programmesAutomatic enrolment into our ‘Sales as Profession’ communityFlexible benefits to fit around youSmall Business Digital Sales Advisor Role:Conduct regular interaction with customers via BT’s digital platforms: Whatsapp, Live Chat, digital order forms and social media platformsDeliver excellent customer service through direct interaction and conduct agreed call backs in a timely and professional mannerRespond to customer enquiries in a timely, professional manner and promote BT’s products and services to impact customer retentionAchieve quality and activity targets through acquisition, retention and growth of customers in line with business rules, processes and commercial objectivesComplete customer requests for new/additional services with defined service levels and accuracy Achieve personal targets for sales volumes and other appropriate sales metrics, as well as contributing to team business efficiency targetsTake responsibility for your own development, working with your Team Leader to create an ongoing personal development plan, highlighting areas for development and being proactive in fulfilling any development needsSmall Business Digital Sales Advisor Requirements:Exceptional customer call handling skillsPossess excellent communication and interpersonal skillsHave an aptitude for technology and technical issuesTarget drivenTime management and organisation skillsComputer literateSelf-motivated, with a strong desire to succeedA team player, who can also work autonomouslyPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    • belfast, belfast
    • permanent
    • full-time
    Company: BTJob Title: Retention and Loyalty Agent, BTLocation: Belfast Salary: Competitive REF: J11340:NI:RLASector: TelecomsBT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, they take pride in everything they do. They're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. Guided by their core values of Personal, Simple and Brilliant, their goal is to help customers, communities and businesses overcome barriers and release their potential.Your role as a Retention and Loyalty Agent will be one responsible for providing customer support, where you’ll be targeted on the acquisition, up-sell and retention of UK SME customers. Successful candidates will initially carry a revenue target that is based on the management of a specific campaign. The role is designed as an entry-level role, where you drive business growth by establishing and maintaining contracts, before moving into a more senior role down the line.Retention and Loyalty Agent Package: Competitive basic salaryWorld-class training and development opportunities25 days’ annual leave (not including bank holidays)Discounted broadband, mobile and TV packagesShare option and pension scheme programmesAutomatic enrolment into our ‘Sales as Profession’ communityFlexible benefits to fit around youRetention and Loyalty Agent Role:Be responsible for your own performance and development plans in order to meet the targets within your specific campaign, and in accordance with business requirementsInitiate sales opportunities via inbound and outbound calls, using effective questioning techniques to understand the customer’s business needs, and using a strong understanding of BT’s products and services to effectively retain and acquire customersMaintain strong relationships with customers, ensuring their needs and requirements are being appropriately met at all timesIdentify quickly and accurately when a customer enquiry is not relevant to your role, and ensure that a professional and timely transfer of the opportunity takes placeEnsure accuracy with order entry and data entry onto the appropriate company systemsBe proficient and compliant in the use of all the relevant systems, PC, telephony and standard BT office automation systems, in order to maximise customer satisfactionRetention and Loyalty Agent Requirements:6+ months’ experience working in a sales rolePossess exceptional communication and interpersonal skillsAmbitious and target drivenSelf-motivated, with a strong desire to succeedHighly organised, with excellent time management skillsProficient in the Microsoft Office Suite and OutlookPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Company: BTJob Title: Retention and Loyalty Agent, BTLocation: Belfast Salary: Competitive REF: J11340:NI:RLASector: TelecomsBT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, they take pride in everything they do. They're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. Guided by their core values of Personal, Simple and Brilliant, their goal is to help customers, communities and businesses overcome barriers and release their potential.Your role as a Retention and Loyalty Agent will be one responsible for providing customer support, where you’ll be targeted on the acquisition, up-sell and retention of UK SME customers. Successful candidates will initially carry a revenue target that is based on the management of a specific campaign. The role is designed as an entry-level role, where you drive business growth by establishing and maintaining contracts, before moving into a more senior role down the line.Retention and Loyalty Agent Package: Competitive basic salaryWorld-class training and development opportunities25 days’ annual leave (not including bank holidays)Discounted broadband, mobile and TV packagesShare option and pension scheme programmesAutomatic enrolment into our ‘Sales as Profession’ communityFlexible benefits to fit around youRetention and Loyalty Agent Role:Be responsible for your own performance and development plans in order to meet the targets within your specific campaign, and in accordance with business requirementsInitiate sales opportunities via inbound and outbound calls, using effective questioning techniques to understand the customer’s business needs, and using a strong understanding of BT’s products and services to effectively retain and acquire customersMaintain strong relationships with customers, ensuring their needs and requirements are being appropriately met at all timesIdentify quickly and accurately when a customer enquiry is not relevant to your role, and ensure that a professional and timely transfer of the opportunity takes placeEnsure accuracy with order entry and data entry onto the appropriate company systemsBe proficient and compliant in the use of all the relevant systems, PC, telephony and standard BT office automation systems, in order to maximise customer satisfactionRetention and Loyalty Agent Requirements:6+ months’ experience working in a sales rolePossess exceptional communication and interpersonal skillsAmbitious and target drivenSelf-motivated, with a strong desire to succeedHighly organised, with excellent time management skillsProficient in the Microsoft Office Suite and OutlookPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    • belfast, belfast
    • permanent
    • full-time
    Company: BTJob Title: Inbound & Outbound Sales Advisor, BTLocation: Doxford ParkSalary: CompetitiveREF: J11340:NI:IOSASector: TelecomsBT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, they take pride in everything they do. They're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. Guided by their core values of Personal, Simple and Brilliant, their goal is to help customers, communities and businesses overcome barriers and release their potential.Your role as an Inbound & Outbound Sales Advisor will be one responsible for acting as the main point of contact for customers wishing to join one of our brands. Successful candidates will initially carry a target that is based on customer interaction and the overall BT Public Sector commercial objectives. The role is designed as an entry-level role, where you drive business growth by closing contracts, before moving into a more field orientated role down the line.Inbound & Outbound Sales Advisor Package:Competitive basic salaryWorld-class training and development opportunities25 days’ annual leave (not including bank holidays)Discounted broadband, mobile and TV packagesShare option and pension scheme programmesAutomatic enrolment into our ‘Sales as Profession’ communityFlexible benefits to fit around youInbound & Outbound Sales Advisor Role:Respond to incoming customer calls and emails in a timely and professional manner, educating them on BT’s products and servicesProactively contact prospects where appropriate to win new business across all of the company brands, as well as working on outbound campaigns to existing clients to seek up-sell opportunitiesDeliver excellent customer service through direct interaction and conduct agreed call backs in a timely and professional mannerAchieve targets for sales volumes and other sales metrics, alongside contributing to team business efficiency targetsComplete customer requests for new/additional services with defined service levels and accuracy Demonstrate ownership and accountability throughout all customer contact, representing BT in the best possible light to the business customer baseTake responsibility for your own development, working with your Team Leader to create an ongoing personal development plan, highlighting areas for development and being proactive in fulfilling any development needsInbound & Outbound Sales Advisor Requirements:Some previous outbound sales experiencePossess exceptional communication and interpersonal skillsExcellent customer services skills and a customer orientated mind-setReliable and proactiveIT literateSelf-motivated, with a strong desire to succeed.A team player, who can also work autonomouslyPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Company: BTJob Title: Inbound & Outbound Sales Advisor, BTLocation: Doxford ParkSalary: CompetitiveREF: J11340:NI:IOSASector: TelecomsBT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, they take pride in everything they do. They're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. Guided by their core values of Personal, Simple and Brilliant, their goal is to help customers, communities and businesses overcome barriers and release their potential.Your role as an Inbound & Outbound Sales Advisor will be one responsible for acting as the main point of contact for customers wishing to join one of our brands. Successful candidates will initially carry a target that is based on customer interaction and the overall BT Public Sector commercial objectives. The role is designed as an entry-level role, where you drive business growth by closing contracts, before moving into a more field orientated role down the line.Inbound & Outbound Sales Advisor Package:Competitive basic salaryWorld-class training and development opportunities25 days’ annual leave (not including bank holidays)Discounted broadband, mobile and TV packagesShare option and pension scheme programmesAutomatic enrolment into our ‘Sales as Profession’ communityFlexible benefits to fit around youInbound & Outbound Sales Advisor Role:Respond to incoming customer calls and emails in a timely and professional manner, educating them on BT’s products and servicesProactively contact prospects where appropriate to win new business across all of the company brands, as well as working on outbound campaigns to existing clients to seek up-sell opportunitiesDeliver excellent customer service through direct interaction and conduct agreed call backs in a timely and professional mannerAchieve targets for sales volumes and other sales metrics, alongside contributing to team business efficiency targetsComplete customer requests for new/additional services with defined service levels and accuracy Demonstrate ownership and accountability throughout all customer contact, representing BT in the best possible light to the business customer baseTake responsibility for your own development, working with your Team Leader to create an ongoing personal development plan, highlighting areas for development and being proactive in fulfilling any development needsInbound & Outbound Sales Advisor Requirements:Some previous outbound sales experiencePossess exceptional communication and interpersonal skillsExcellent customer services skills and a customer orientated mind-setReliable and proactiveIT literateSelf-motivated, with a strong desire to succeed.A team player, who can also work autonomouslyPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.

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