In a Nutshell: We have a fantastic opportunity for a Sales Consultant. You will carry out all aspects of the day to day running of the sales hub in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub and delivering successful continual sales at all sites within the designated area of the sales hub. What we would like from you: Key Responsibilities -Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated area of the sales hub.Create and deliver informative and clear Virtual tours of sites and house plots to all customers within your specified sales hubManage and implement innovation in fulfilling the business targets on new home sales across all sites within the designated area of the sales hub.Negotiate with customers to ensure the best sales outcome for the businessUtilise all technology available to ensure innovation in generating sales in differing environmental and economic conditionsEnsure effective management of sales visits with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively.Travel to all sites within the specified sales hub's area to undertake pre booked customer appointmentsProactively manage and follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer.Proactively working as a member of the sales team within the area and demonstrating effective team working skills with others who may be in the same hub area or area.Evaluate each sales process with a customer as to how the sale can be achieved more effectively, efficiently and profitably for the Company.Proactively sell all types of customer extras across all reservations to drive additional profit for the Company.Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.Deal with all customers in a polite, friendly and efficient manner.Ensure that customers are kept fully and regularly informed of the progress of their purchase.Respond to all cancellations making every effort to 'save' and if necessary, re negotiate the reservation and at all times identify the reason for cancellation and offer any suitable alternatives within sites.Have detailed knowledge of all relevant purchase assistance schemes, alternative site and house type options as directed by the Company, to ensure every customer is offered a bespoke choice of sales and purchase options for them.Work with the Site teams across all Hub sites to understand the progress of build of current plots and prospective plots in order to provide customer information to the sites and, in turn, clearly communicate with the customer.Implement the Company's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.Deliver high quality home demonstrations both virtually and face to face in conjunction with the build/maintenance teams in the home that the customer has purchased.Carry out daily tasks required for each of the specified sites within the hub.Work alongside colleagues within the sales hub to ensure all aspects of the sales process are completed to the required standard with all customers.Ensure all relevant stakeholders and colleagues working within the relevant sales hub are informed of key departmental developments.Take responsibility for all company property and equipment across each site within the specified sales hub.Competencies -5 GCSEs / GCE including Mathematics and English (at C grade or above).A Levels in any discipline.Experience working in a customer facing role delivering under pressure.Experience in generating leads and sales through telephone-based business development.Proven track record of achieving sales targetsProven track record of exceptional salesExcellent IT skills with demonstrable knowledge of Microsoft Office toolsComfortable using multi-channel forms of communicationAbility to handle complaints and difficult situationsStrong negotiation and sales skillsProven track record of successfully completing the sales process with customersExcellent administration and organisational skillsAn interest in property and the housing marketGood planning and organisational skillsExcellent communication skillsThe ability to work under pressure and meet sales targets.Willing to be flexible in respect of day to day duties and hours workedWilling to travel to all sales sites, including regional officesFull driving licence and access to a suitable vehicle.Patience and ability to remain calm under pressureA friendly, trustworthy and professional attitudeThe Good Stuff:The company is a fast paced and exciting place to work. We offer our employees multiple opportunities to learn, develop and nurture successful careers with us.Some of our key benefits include…Competitive salary and packageSales Commission28 days annual leave plus bank holidays, and the option to buy or sell up to 5 days per annumPrivate HealthcareCompany Contributory Pension SchemeSharesave schemeMileage allowance paidSupport with a professional membershipRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.