sr. it case processing scientist in neuchatel

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job details

neuchatel, neuchâtel
job category
Life Sciences
job type
reference number
058 201 55 50

job description

For an international tobacco company in Neuchâtel, we are seeking a:
Sr. IT Case Processing Scientist

Location: Neuchâtel
Contract: 12 months

Your main role will be to manage all IT safety database system activities throughout the
implementation of a reduced-risk products case management project aimed at introducing
artificial intelligence automation in the case processing workflow.


  • Manage all operations related to the IT system (e.g. Create new tickets with issues for vendor, Follow-up, Quality testing from an IT perspective, Database configurations,…)
  • Support in the business requirements workshops and documentation
  • Review data migration mapping from current safety database and verifying/testing all data migration phases
  • Ensure the IT system will comply with all IT stakeholders and business case processing needs
  • Support in interactions & coordination with selected vendor and internal stakeholders
  • Support with call centers integration, trainings and post-training support
  • Support during the User acceptance testing phase (from an IT System perspective)
  • Support in updating the QMS documents
  • Support during production phase including the resolution of unanticipated issues
  • Support in post-go-live phase (stabilization phase)

Skills and Competencies:

  • Graduated with a BSc or MSc in Life Sciences or Information Technology
  • 5 years experience in Pharmacovigilance Case Processing IT system activities
  • Experience in developing/maintaining Safety processes
  • Good knowledge in EU pharmacovigilance (GVP)
  • Experience in working with Safety Database (e.g. Argus and/or ArisG, preferably ArisG)
  • Very good project management skills
  • Strong verbal and written communication and documentation skills required with high attention to detail
  • Willing and able to work independently in a dynamic corporate organization under pressure of tight deadlines and high expectations with the ability to prioritize the workload with strong time management skills
  • Express technical concepts in a non-technical manner

Please note that a UE27/AELE nationality or a valid Swiss Work Permit are required for this
position due to legal compliance in Switzerland.