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senior claims manager (life).

job details

summary

    job details

    about the company

    You will join one of the world's largest global insurance providers .

    about the job

    • You will run the daily operation of Claims in accordance with Company’s service standard
    • You will provide information on claims experience and suggestions/executions of claims monitoring controls
    • You will develop claim philosophy and guidelines to achieve company goals, and maintain the Operation Manual to minimize anti-selection cases
    • You will assist in determining system requirements for claim administrations
    • You will manage the department budget and reforecast when necessary
    • You will participate in developing new service ideas and workflow to streamline the procedure and improve service
    • You will provide training to agency about updates of claims procedures and guidelines, new industry regulations, new product, refreshment of claims knowledge and case sharing
    • You will provide feedbacks on new product launch, product revamp, new distribution channel in term of claims, review and comment the product specifications, function specifications, contract/endorsement wordings, claim workflow and guidelines

    skills & experiences required

    • You are a Bachelor Degree Holder, preferably with FLMI/ALHC
    • You have 8+ years of life insurance claims experience
    • You have supervision experience
    • You are customer-oriented, with good interpersonal skills
    • You have negotiation skills, with an analytical mind
    • You are independent to make decision and lead the team to achieve company’s goal

    To apply online, please click on the link. Alternatively, for a confidential discussion please contact Keith Kwan on + 852 2232 3424 or email: keith.kwan@randstad.com.hk

    about the company

    You will join one of the world's largest global insurance providers .

    about the job

    • You will run the daily operation of Claims in accordance with Company’s service standard
    • You will provide information on claims experience and suggestions/executions of claims monitoring controls
    • You will develop claim philosophy and guidelines to achieve company goals, and maintain the Operation Manual to minimize anti-selection cases
    • You will assist in determining system requirements for claim administrations
    • You will manage the department budget and reforecast when necessary
    • You will participate in developing new service ideas and workflow to streamline the procedure and improve service
    • You will provide training to agency about updates of claims procedures and guidelines, new industry regulations, new product, refreshment of claims knowledge and case sharing
    • You will provide feedbacks on new product launch, product revamp, new distribution channel in term of claims, review and comment the product specifications, function specifications, contract/endorsement wordings, claim workflow and guidelines

    skills & experiences required

    • You are a Bachelor Degree Holder, preferably with FLMI/ALHC
    • You have 8+ years of life insurance claims experience
    • You have supervision experience
    • You are customer-oriented, with good interpersonal skills
    • You have negotiation skills, with an analytical mind
    • You are independent to make decision and lead the team to achieve company’s goal

    To apply online, please click on the link. Alternatively, for a confidential discussion please contact Keith Kwan on + 852 2232 3424 or email: keith.kwan@randstad.com.hk