senior customer success manager.

ResponsibilitiesAccelerate adoption of new solutions by helping customers prioritize projects and support activities to deliver the best return on investment within a short timeframe.Lead post-sale activities for our top customers by building relationships, leveraging product knowledge, and executing the Customer Success Plan to promote broad adoption of our solutions.Be the voice of our customers and provide feedback to internal teams on how we can better serve them.Collaborate with customers from proposal through delivery to translate their business and technical challenges into solutions using our products and services.Identify opportunities and create compelling reports and insights to become a trusted advisor to the customer.Develop and maintain strong relationships with key management sponsors within select named accounts.Minimum Qualifications

求められる経験
5+ years of sales, service delivery, or customer success management experience.
Strong sense of ownership and a bias for action.
Enthusiastic and dedicated approach to connecting with customers to understand their needs and ensure they realize the full value of our products and services.
Ability to build deep customer relationships and manage assigned accounts to generate continued revenue and high levels of customer satisfaction.
Bachelor's degree (preferably in computer science or related fields).
Excellent communication and presentation skills.
Ability to travel up to 50%.
Preferred Qualifications

Experience deploying technology or services with large enterprise or global customers.
Enthusiastic and creative with the ability to inspire, influence, and encourage others.
Deep understanding of value drivers in recurring revenue business models.
Strong financial acumen and analytical mindset.
Understanding of Software-as-a-Service (SaaS) customer management.

保険
健康保険,厚生年金保険,介護保険,雇用保険,労災保険

休日休暇
日曜日,土曜日,祝日

給与
年収800 ～ 1,500万円

賞与
1