Job opening - Senior Manager, Agency Operations in Hong Kong | Randstad

summary

hong kong
HK$50,000 - HK$70,000 per month, bonus
permanent
full-time

job category
insurance

job details

Senior Manager, Agency Operations

One of Asia's leading life insurers
People management role
Streamlined team for more focused scope

About the Company

My client is one of Asia's leading life insurers. They're looking for a people leader to ensure Agency Operations run flawlessly.

...

About the Job

Lead and oversee the agency operations team to ensure efficient sales support and administrative services for both the Agency and the Distribution Office, while maintaining high standards of quality and fostering effective communication with all stakeholders
Manage and execute projects related to sales support, administration, and office facilities from inception to completion. This includes project planning, obtaining management approvals, stakeholder communication, and ensuring successful and professional delivery
Act as the liaison between sales teams and back-office departments, coordinating and supporting company-wide initiatives and projects
Continuously optimize existing processes and develop new workflows to meet evolving business needs. Drive initiatives to enhance service quality, support levels, and operational efficiency
Oversee departmental budgeting and expenses, ensuring adherence to internal controls and compliance with audit, risk management, and regulatory requirements

Requirements

Over 7 years of experience within the finance or insurance industry
Strong expertise in sales support, operations, and demonstrated business acumen
Proven leadership experience with a successful track record in team management
Excellent communication and interpersonal skills
Fluent in spoken and written English, Chinese, and Mandarin
Strong project management capabilities

Apply

For interested parties, please click "Apply". Should you have any inquiries, please reach out to Demi Poon at demipoon@randstad.com.hk.

show more

Senior Manager, Agency Operations

One of Asia's leading life insurers
People management role
Streamlined team for more focused scope

About the Company

My client is one of Asia's leading life insurers. They're looking for a people leader to ensure Agency Operations run flawlessly.

About the Job

Lead and oversee the agency operations team to ensure efficient sales support and administrative services for both the Agency and the Distribution Office, while maintaining high standards of quality and fostering effective communication with all stakeholders
Manage and execute projects related to sales support, administration, and office facilities from inception to completion. This includes project planning, obtaining management approvals, stakeholder communication, and ensuring successful and professional delivery
Act as the liaison between sales teams and back-office departments, coordinating and supporting company-wide initiatives and projects
Continuously optimize existing processes and develop new workflows to meet evolving business needs. Drive initiatives to enhance service quality, support levels, and operational efficiency
Oversee departmental budgeting and expenses, ensuring adherence to internal controls and compliance with audit, risk management, and regulatory requirements

...

Requirements

Over 7 years of experience within the finance or insurance industry
Strong expertise in sales support, operations, and demonstrated business acumen
Proven leadership experience with a successful track record in team management
Excellent communication and interpersonal skills
Fluent in spoken and written English, Chinese, and Mandarin
Strong project management capabilities

Apply

For interested parties, please click "Apply". Should you have any inquiries, please reach out to Demi Poon at demipoon@randstad.com.hk.

show more

skills
no additional skills required
qualifications
no additional qualifications required
education
Bachelor Degree

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