社名
社名非公開
職種
営業(MR、MS、医療機器)、営業推進
業務内容
...
Senior Manager, Data Quality and ReportingROLE RESPONSIBILITES● Drives data stewardship / customer facing reporting services in Japan: Lead the delivery of robust, standardized data / reporting solutions to the Sales Force, Account Management, and BU leadership including key executional and FF / AM(Account Management) effectiveness metrics. Partner with data providers, digital, and other platform parties as needed. Lead requirements & change management for reporting solutions, including major change events (e.g. new approvals, launches) as well as emerging needs based on regular business dynamics. Solicit field input via focus groups or other feedback mechanisms, where applicable. Ensure timely delivery of FF, Account Management, and brand KPIs in the areas of sales performance, sales / AM execution, and sales / AM effectiveness via platform solutions. Maintain accuracy of geographical assignments data and maintenance of account / rep targeting data in operational systems. Operate systems / tools to support KAM engagement.● Leads data quality and compliance for HCP customer facing reporting: Manages data quality to effectively provide business decision support. Develops strategies to ensure continued data quality. Identifies data-related risks and monitors effectively to mitigate them. Ensures all colleagues and contractors are compliant. Serve as the escalation point for data quality-related work on a daily basis. Provides leadership and development to ensure expectation and high standard of service delivery is met alongside building a highly engaged and motivated team. Develops core KPIs, quality frameworks and monitors / track service delivery and inputs into overall goals. Identifies and monitors risks effectively to manage risks within the team● Exercises independent judgement to improve service delivery through increases in efficiency and scale: Streamlines and scales systems across Japan and BUs with central support. Identifies needs for innovation or operational support. Takes appropriate / compliant risks to advance innovative processes and methodologies for moderately complex problems. Drives alignment to the Data Stewardship Design and Global Vertical service catalog definition, processes, enhancements and strategies Drives transformation: standardization, optimization and automation towards higher efficiency, better service quality, and faster solution provisioning. Ensures the collection and provision of service delivery data and insights to support further service delivery optimization, to enhance effectiveness of daily service delivery operations, and to provide insight for Biopharma Ops. Ensures the usage of Biopharma Ops service delivery tools and platforms. Improves quality, consistency, and compliance across BUs and Japan. Ensures all service delivery meets agreed in place quality plans in collaboration with CQO and HR Global Compensation to meet compliance policies, guidelines and procedures● Defines priorities and allocates resources to drive efficient and effective client engagement: Forecasts and plans resource requirements for projects across Data Stewardship and Reporting Possesses a deep understanding of Japan business landscapes and BU strategies to determine key priorities and their impact on Data Stewardship and Reporting activities. Proactively engages with Biopharma Ops Partners (BOPs) and BU leads to understand and 1) ensure alignment of Biopharma Ops’ client strategies in Japan and 2) determines optimal resource allocation and investment that enables efficient and high-quality HCP engagement. Manages his/her budget to ensure service delivery commitment and financial expectations are met. Will align, contribute to and implement the new Data Stewardship and Reporting Design capabilities that are part of the vertical roadmap and strategy
求められる経験
-
保険
雇用保険
休日休暇
祝日
給与
年収1,200 ～ 1,600万円
賞与
-
show more
社名
社名非公開
職種
営業(MR、MS、医療機器)、営業推進
業務内容
...
Senior Manager, Data Quality and ReportingROLE RESPONSIBILITES● Drives data stewardship / customer facing reporting services in Japan: Lead the delivery of robust, standardized data / reporting solutions to the Sales Force, Account Management, and BU leadership including key executional and FF / AM(Account Management) effectiveness metrics. Partner with data providers, digital, and other platform parties as needed. Lead requirements & change management for reporting solutions, including major change events (e.g. new approvals, launches) as well as emerging needs based on regular business dynamics. Solicit field input via focus groups or other feedback mechanisms, where applicable. Ensure timely delivery of FF, Account Management, and brand KPIs in the areas of sales performance, sales / AM execution, and sales / AM effectiveness via platform solutions. Maintain accuracy of geographical assignments data and maintenance of account / rep targeting data in operational systems. Operate systems / tools to support KAM engagement.● Leads data quality and compliance for HCP customer facing reporting: Manages data quality to effectively provide business decision support. Develops strategies to ensure continued data quality. Identifies data-related risks and monitors effectively to mitigate them. Ensures all colleagues and contractors are compliant. Serve as the escalation point for data quality-related work on a daily basis. Provides leadership and development to ensure expectation and high standard of service delivery is met alongside building a highly engaged and motivated team. Develops core KPIs, quality frameworks and monitors / track service delivery and inputs into overall goals. Identifies and monitors risks effectively to manage risks within the team● Exercises independent judgement to improve service delivery through increases in efficiency and scale: Streamlines and scales systems across Japan and BUs with central support. Identifies needs for innovation or operational support. Takes appropriate / compliant risks to advance innovative processes and methodologies for moderately complex problems. Drives alignment to the Data Stewardship Design and Global Vertical service catalog definition, processes, enhancements and strategies Drives transformation: standardization, optimization and automation towards higher efficiency, better service quality, and faster solution provisioning. Ensures the collection and provision of service delivery data and insights to support further service delivery optimization, to enhance effectiveness of daily service delivery operations, and to provide insight for Biopharma Ops. Ensures the usage of Biopharma Ops service delivery tools and platforms. Improves quality, consistency, and compliance across BUs and Japan. Ensures all service delivery meets agreed in place quality plans in collaboration with CQO and HR Global Compensation to meet compliance policies, guidelines and procedures● Defines priorities and allocates resources to drive efficient and effective client engagement: Forecasts and plans resource requirements for projects across Data Stewardship and Reporting Possesses a deep understanding of Japan business landscapes and BU strategies to determine key priorities and their impact on Data Stewardship and Reporting activities. Proactively engages with Biopharma Ops Partners (BOPs) and BU leads to understand and 1) ensure alignment of Biopharma Ops’ client strategies in Japan and 2) determines optimal resource allocation and investment that enables efficient and high-quality HCP engagement. Manages his/her budget to ensure service delivery commitment and financial expectations are met. Will align, contribute to and implement the new Data Stewardship and Reporting Design capabilities that are part of the vertical roadmap and strategy
求められる経験
-
保険
雇用保険
休日休暇
祝日
給与
年収1,200 ～ 1,600万円
賞与
-
show more
