senior service manager：外資系太陽光システムサプライヤー.

社名社名非公開職種プロジェクトマネージャー、ディレクター業務内容For regional service & support, this company has an existing network ofpartners and local company employees. This role will manage and coordinatethese resources to ensure our customers are receiving the desired level ofservice and support. The roles and responsibilities include the following:・ Build, lead and develop a high-performance regional Service team toincrease customer satisfaction and loyalty and establish Service as a uniqueselling proposition for the company.・ Define and constantly improve the regional service infrastructureincluding local support centers, Field Service teams, and service-relatedadministrative tasks including local Logistics・ Execute the local annual Service Workplan ensuring KPIs and costtargets are met.・ Lead the technical interface and communication with local customersand act as the main service technical focal point for customer escalations orneeds including frequent meetings and service reviews.・ Manage multiple teams of the call center (various Tiers), field engineers,and customer care managers, including planning and reporting on theiractivities.・ Measured on main company service KPIs such as call waiting time,abandon rate, SLA, response and resolution time for cases, and more andlead weekly service reviews with improvement plans.・ Lead with key accounts customer care programs of frequent reviews ofservice open issues for increasing customer satisfaction level per thecompany target.・ Management of the local RMA process.・ Select, manage and reevaluate local Service Partners.・ Lead the local Service Team incl. periodic team meetings, reporting, andbi-annual performance management activities.求められる経験Requirements: Master's or Bachelor's degree in electrical engineering or equivalent indepthtechnical expertise. Minimum of 7-10 years working experience working as a ServiceManager/Director in an international Service & Support organization. Relevant experience in the PV sector would be an advantage. Call center, technical support, and project management skills. Proven track record in Service operations, process- and productivityimprovements. Customer-focused. Strong interpersonal/communication skills, team player. Adaptability to changing tasks and working environments. Fast and independent learner. Self-motivated with the ability to follow through on multipleengagements. Technically proficient. Critical thinker. Able to work independently across the organization and with customers. Able to motivate. Fluent English, excellent written and verbal communication skills, otherlanguages an advantage.保険健康保険,厚生年金保険,雇用保険,労災保険休日休暇日曜日,土曜日,祝日給与年収1,200 ～ 1,500万円賞与-

社名社名非公開職種管理職（営業マネージャー、企画、管理部門）業務内容1.Develop, align and implement the sales strategy2.Manage the sales team to achieve Order intake and Turn over targets.3.Individual customer sales activities and negotiation.4.Support customer satisfaction in sales and aftersales5.Team development求められる経験■Experience10+ years practical B2B sales experience.Experience in machinery investment good industry including SME customers (sheetmetal experience not required, but a plus)Appropriate team leadership experience to take over the management complexity of this rolePrior P&L experience strongly preferredGeneral management experience a plus■QualificationTechnical or business / economic university degree with relevant industry careerBusiness level Japanese and EnglishDrivers’ license保険健康保険,厚生年金保険,雇用保険,労災保険待遇・福利厚生休憩室,食堂休日休暇日曜日,土曜日,祝日給与年収1,200 ～ 1,700万円賞与年2回

社名社名非公開職種プロジェクトマネージャー、ディレクター業務内容【職務内容】・ミリ波レーダーのハードウェア・プロジェクト・コンポネント・マネージャー (HW-PCM)・JOEM との技術渉外、社内関連部署（主にドイツ、ハンガリー、ベトナム、インド、アメリカ、中国）との調整・次世代ミリ波レーダーの新規ビジネス獲得のための技術サポート求められる経験＜必須の経験・知識＞・プロジェクトマネジメント または 顧客渉外の実務経験・日本語と英語でのビジネス・コミュニケーション・スキル（日本語：ネイティブレベル、英語：ビジネスレベル）・結果を重視し、ポジティブ思考、周囲を巻き込む力＜あれば望ましい経験・知識＞・電気系やEMC試験のバックグラウンド・チームリーダーの経験保険【保険】■健康保険■厚生年金■雇用保険■労災保険待遇・福利厚生【研修制度】自己啓発プログラムサポート (語学研修、TOEIC、各種通信教育プログラム)、リーダーシップ／マネジメント研修、専門領域教育 など語学力・日本語と英語でのビジネス・コミュニケーション・スキル（日本語：ネイティブレベル、英語：ビジネスレベル）休日休暇土曜/日曜/祝日/その他完全週休2日, 年末年始・GW・夏期（各10日程度の連続休暇）,有給（年間取得実績平均17.7日） ※年間121日, 特別休暇給与年収600 ～ 1,000万円賞与年2回