business intelligence engineer (data analytics) in singapore

job type
S$ 7,000 per month
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job details

job category
information technology
job type
working hours
S$ 7,000 per month
reference number
00 00
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job description

about the company
Our client is a leading e-commerce company in the region and they are looking for a couple of Business Intelligence Developers with experience in Data Analytics/BI tools to translate data gathered to insights and strategies for the Customer Care team improve solutions for the business

about the role
Within the Customer Care team as a BI Engineer focusing on Data and Analytics, you will be:

  • Responsible for the delivery of advanced analytics & modelling, customer segmentation & clustering, customer strategy development & implementation & monitoring, web analytics, reporting and BI applications to support decision making processes for all key users within the Customer Care business unit
  • A business counterpart / single point of contact for all data related inquiries and requirements to facilitate an efficient collaboration process with your stakeholders: Business Analytics, Business and Data teams
  • Defining a strategy to increase data literacy and data understanding within Customer Care in alignment with peers from other Business Units and Data teams
  • Consult business partners on BI solutions for key strategic business unit initiatives
  • Developing an in-depth understanding of underlying data, data model and business domain to ensure reports meet Customer Care needs
  • Create technical documentation of report logic and processes for both - internal usage in Data Product team and as documentation for end-users.

skills and experience required

  • Bsc/Ms in Mathematics, Statistics, Business Administration, Engineering or Computer Science
  • More than 5 years of development experience with data mining, statistical modelling, machine learning, and BI tools (Qlik, Tableau, MicroStrategy)
  • Experience with Customer Care solutions (Salesforce, Zendesk, SnapEngage)
  • Familiar with big data analytics, high interest in new technologies related to Data/Business Intelligence/Analytics (e.g. Hadoop, Green Plum, Postgres)
  • Strong experience in SQL, Python, SAS, R, Javascript

To apply online please use the 'apply' function, alternatively you may send your CV to sarah.yang(@) or contact Sarah Yang at +65 6510 3633.

Referrals are greatly appreciated!

(EA: 94C3609/ R1657816)


no additional skills required


no additional qualifications required

educational requirements

Bachelor Degree