customer experience director, sea in singapore

posted
job type
permanent
salary
S$ 12,000 per month
apply now

job details

posted
location
singapore
job category
marketing, digital & PR
job type
permanent
salary
S$ 12,000 per month
reference number
90M0345025_1525837475
phone
00 00
apply now

job description

about the client

My client is a trendsetting Fintech company that has disrupted a traditional business model. After growing massively in the early stages, they are at a transition stage where Customer Experience is going to be a game changer for their market positioning and engagement strategy.

about the job

As Customer Experience Director, you will be responsible to oversee and implement the strategy across all South East Asian markets.

You are an expert in data driven Customer Segmentation and have implemented or played a key role in implementing a CX centric cultural change in an organisation.
In this role, you will work closely with the country CX leads and localise the CX strategy based on the existing business models and customer profile in those markets.

To succeed in this role, you will be a passionate Customer Experience evangelist, have experience in Design Thinking facilitation, customer segmentation and Brand Health measurement.

To apply online please use the 'apply' function, alternatively you may contact Nakul Asija at +65-6510 1363.

(EA: 94C3609/ R1442280 )



skills

Customer Experience, Segmentation, Fintech