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    • terneuzen, zeeland
    • temporary
    • 40
    As a full time Customer Service Specialist, at Dow Benelux in Terneuzen, your tasks go from the entry of orders to the initial contact with the customer. You follow through with the material flow, until the correct product arrives at the precise time with the paperwork to the customer.What we offerAn exciting full time jobA market-conform salaryTravel and tunnel expenses reimbursedAn online platform (Good HabitZ) with e-learningsDow can offer you a contract any timeWho you areYou must be in possession of a valid work permit for The Netherlands!You have a Bachelor’s degree.Strong verbal and written communication skills in Spanish & EnglishAt least 2-years of experience in Customer Service.Excellent aptitude with CRM and/or SAP.You have exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers.You have the ability to manage conflicting priorities and have the confidence and ability to proactively address customer issues and business requirements.What will you doAs Customer Service specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow. By building successful relationships, you will pull together and align multiple internal resources and capabilities, toward the goal of zero defect customer satisfaction. You will also manage the entry of orders, from initial contact with the customer or electronic channel, through material flow, until the product arrives at the correct time, with the correct product, with the correct equipment and correct paperwork to the customer. Furthermore, in the event of a service failure you will initiates the corrective action for resolution of the failure, and takes the lead position in resolution for the customer.Execute the order entry process and lead the order fulfillment process for a given business or group of businesses and customers with a high degree of complexity.Follow up on orders and guide the order through our Supply Chain to ensure the highest possible Customer satisfaction.Maintain a thorough knowledge of the businesses, products, applications, and service offerings.Strengthen customer intimacy by developing solid relationships, analyzing customer needs, and gathering market intelligence.Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions.Maintain service levels according to business priorities. Differentiate between customer requirements and Dow capabilities.Impact the company’s success by helping determine the commercial strategies with our customers across multiple businesses.Continuously learn and develop within your role.Where will you workDow Terneuzen is the second largest production site of Dow globally and the largest Dow site in the Benelux. Dow Chemical's service center consists of a strong and multicultural team of talented individuals. As Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow.Job applicationWorking for Dow is fun! Not only is the job interesting and challenging but you will be rewarded by the amazing colleagues you encounter. Sounds like your ideal job? For further questions we are always available: 0115-689850 or e-mail to rtcflexcenterdow@randstad-tempoteam.nl. Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    As a full time Customer Service Specialist, at Dow Benelux in Terneuzen, your tasks go from the entry of orders to the initial contact with the customer. You follow through with the material flow, until the correct product arrives at the precise time with the paperwork to the customer.What we offerAn exciting full time jobA market-conform salaryTravel and tunnel expenses reimbursedAn online platform (Good HabitZ) with e-learningsDow can offer you a contract any timeWho you areYou must be in possession of a valid work permit for The Netherlands!You have a Bachelor’s degree.Strong verbal and written communication skills in Spanish & EnglishAt least 2-years of experience in Customer Service.Excellent aptitude with CRM and/or SAP.You have exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers.You have the ability to manage conflicting priorities and have the confidence and ability to proactively address customer issues and business requirements.What will you doAs Customer Service specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow. By building successful relationships, you will pull together and align multiple internal resources and capabilities, toward the goal of zero defect customer satisfaction. You will also manage the entry of orders, from initial contact with the customer or electronic channel, through material flow, until the product arrives at the correct time, with the correct product, with the correct equipment and correct paperwork to the customer. Furthermore, in the event of a service failure you will initiates the corrective action for resolution of the failure, and takes the lead position in resolution for the customer.Execute the order entry process and lead the order fulfillment process for a given business or group of businesses and customers with a high degree of complexity.Follow up on orders and guide the order through our Supply Chain to ensure the highest possible Customer satisfaction.Maintain a thorough knowledge of the businesses, products, applications, and service offerings.Strengthen customer intimacy by developing solid relationships, analyzing customer needs, and gathering market intelligence.Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions.Maintain service levels according to business priorities. Differentiate between customer requirements and Dow capabilities.Impact the company’s success by helping determine the commercial strategies with our customers across multiple businesses.Continuously learn and develop within your role.Where will you workDow Terneuzen is the second largest production site of Dow globally and the largest Dow site in the Benelux. Dow Chemical's service center consists of a strong and multicultural team of talented individuals. As Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow.Job applicationWorking for Dow is fun! Not only is the job interesting and challenging but you will be rewarded by the amazing colleagues you encounter. Sounds like your ideal job? For further questions we are always available: 0115-689850 or e-mail to rtcflexcenterdow@randstad-tempoteam.nl. Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    • terneuzen, zeeland
    • temporary
    • 40
    As a full time Customer Service Specialist, at Dow Benelux in Terneuzen, your tasks go from the entry of orders to the initial contact with the customer. You follow through with the material flow, until the correct product arrives at the precise time with the paperwork to the customer.what we offerAn exciting full time jobA market-conform salaryAn online platform (Good HabitZ) with e-learningsTravel and tunnel expenses reimbursedDow can offer you a contract any timewho are youA Customer Service Specialist pays attention to each aspect of the task as you perform it to minimize errors. Once you have an idea of the tasks you need to complete and when each task needs attention, focus on performing each job as skillfully as you can. You will communicate as a Customer Service Specialist with different departments internally such as logistics, receivable specialists and the account manager. But also internationally depending on which country your customers based. There will be days where it is required to perform the backup of a colleague, and this is where you organizational skills will be called upon.You must be in possession of a valid work permit for The Netherlands!You have a Bachelor’s degree.Strong verbal and written communication skills in Spanish & English.At least 2-years of experience in Customer Service.Excellent aptitude with CRM and/or SAP.You have exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers.You have the ability to manage conflicting priorities and have the confidence and ability to proactively address customer issues and business requirements.what will you doAs a Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow. By building successful relationships, you will pull together and align multiple internal resources and capabilities, toward the goal of zero defect customer satisfaction. You will also manage the entry of orders, from initial contact with the customer or electronic channel, through material flow, until the product arrives at the correct time, with the correct product, with the correct equipment and correct paperwork to the customer. Furthermore, in the event of a service failure you will initiate the corrective action for resolution of the failure, and take the lead position in resolution for the customer.Execute the order entry process and lead the order fulfillment process for a given business or group of businesses and customers with a high degree of complexity.Follow up on orders and guide the order through our Supply Chain to ensure the highest possible Customer satisfaction.Maintain a thorough knowledge of the businesses, products, applications, and service offerings.Strengthen customer intimacy by developing solid relationships, analyzing customer needs, and gathering market intelligence.Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions.Maintain service levels according to business priorities. Differentiate between customer requirements and Dow capabilities.Impact the company’s success by helping determine the commercial strategies with our customers across multiple businesses.Continuously learn and develop within your role.where will you workDow Terneuzen is the second largest production site of Dow globally and the largest Dow site in the Benelux. Dow Chemical's service center consists of a strong and multicultural team of talented individuals. As Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow.job applicationWorking for Dow is divers and fun! Not only is the job interesting and challenging but you are also rewarded by the amazing colleagues you encounter, the canteen that provides yummy food at lunch and the get-togethers that are organized for fun and team bonding! Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    As a full time Customer Service Specialist, at Dow Benelux in Terneuzen, your tasks go from the entry of orders to the initial contact with the customer. You follow through with the material flow, until the correct product arrives at the precise time with the paperwork to the customer.what we offerAn exciting full time jobA market-conform salaryAn online platform (Good HabitZ) with e-learningsTravel and tunnel expenses reimbursedDow can offer you a contract any timewho are youA Customer Service Specialist pays attention to each aspect of the task as you perform it to minimize errors. Once you have an idea of the tasks you need to complete and when each task needs attention, focus on performing each job as skillfully as you can. You will communicate as a Customer Service Specialist with different departments internally such as logistics, receivable specialists and the account manager. But also internationally depending on which country your customers based. There will be days where it is required to perform the backup of a colleague, and this is where you organizational skills will be called upon.You must be in possession of a valid work permit for The Netherlands!You have a Bachelor’s degree.Strong verbal and written communication skills in Spanish & English.At least 2-years of experience in Customer Service.Excellent aptitude with CRM and/or SAP.You have exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers.You have the ability to manage conflicting priorities and have the confidence and ability to proactively address customer issues and business requirements.what will you doAs a Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow. By building successful relationships, you will pull together and align multiple internal resources and capabilities, toward the goal of zero defect customer satisfaction. You will also manage the entry of orders, from initial contact with the customer or electronic channel, through material flow, until the product arrives at the correct time, with the correct product, with the correct equipment and correct paperwork to the customer. Furthermore, in the event of a service failure you will initiate the corrective action for resolution of the failure, and take the lead position in resolution for the customer.Execute the order entry process and lead the order fulfillment process for a given business or group of businesses and customers with a high degree of complexity.Follow up on orders and guide the order through our Supply Chain to ensure the highest possible Customer satisfaction.Maintain a thorough knowledge of the businesses, products, applications, and service offerings.Strengthen customer intimacy by developing solid relationships, analyzing customer needs, and gathering market intelligence.Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions.Maintain service levels according to business priorities. Differentiate between customer requirements and Dow capabilities.Impact the company’s success by helping determine the commercial strategies with our customers across multiple businesses.Continuously learn and develop within your role.where will you workDow Terneuzen is the second largest production site of Dow globally and the largest Dow site in the Benelux. Dow Chemical's service center consists of a strong and multicultural team of talented individuals. As Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow.job applicationWorking for Dow is divers and fun! Not only is the job interesting and challenging but you are also rewarded by the amazing colleagues you encounter, the canteen that provides yummy food at lunch and the get-togethers that are organized for fun and team bonding! Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    • terneuzen, zeeland
    • temporary
    • 40
    As Customer Service Specialist you will interface with customers, multiple business's and functional partners to deliver exceptional service to customers and profitability to Dow. By building successful relationships, you will pull together and align multiple internal resources and capabilities, toward the goal of zero defect customer satisfaction.what we offerAn exciting full time jobA market-conform salaryTravel and tunnel expenses reimbursedAn online platform (Good HabitZ) with e-learningsDow can offer you a contract at any timewho are youYou must be in possession of a valid work permit for The Netherlands!You have a Bachelor’s degree.Strong verbal and written communication skills in Russian & EnglishAt least 2-years of experience in Customer Service.Excellent aptitude with CRM and/or SAP.You have exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers.You have the ability to manage conflicting priorities and have the confidence and ability to proactively address customer issues and business requirements.what will you doAs a Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow. By building successful relationships, you will pull together and align multiple internal resources and capabilities, toward the goal of zero defect customer satisfaction. You will also manage the entry of orders, from initial contact with the customer or electronic channel, through material flow, until the product arrives at the correct time, with the correct product, with the correct equipment and correct paperwork to the customer. Furthermore, in the event of a service failure you will initiate the corrective action for resolution of the failure, and take the lead position in resolution for the customer.Execute the order entry process and lead the order fulfillment process for a given business or group of businesses and customers with a high degree of complexity.Follow up on orders and guide the order through our Supply Chain to ensure the highest possible Customer satisfaction.Maintain a thorough knowledge of the businesses, products, applications, and service offerings.Strengthen customer intimacy by developing solid relationships, analyzing customer needs, and gathering market intelligence.Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions.Maintain service levels according to business priorities. Differentiate between customer requirements and Dow capabilities.Impact the company’s success by helping determine the commercial strategies with our customers across multiple businesses.Continuously learn and develop within your role.where will you workDow Terneuzen is the second largest production site of Dow globally and the largest Dow site in the Benelux. Dow Chemical's service center consists of a strong and multicultural team of talented individuals. As Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow.job applicationWorking for Dow is fun! Not only is the job interesting and challenging but you are rewarded by the amazing colleagues you encounter. Sounds like your ideal job? For further questions we are always available: 0115-689850 or e-mail to rtcflexcenterdow@randstad-tempoteam.nl. Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    As Customer Service Specialist you will interface with customers, multiple business's and functional partners to deliver exceptional service to customers and profitability to Dow. By building successful relationships, you will pull together and align multiple internal resources and capabilities, toward the goal of zero defect customer satisfaction.what we offerAn exciting full time jobA market-conform salaryTravel and tunnel expenses reimbursedAn online platform (Good HabitZ) with e-learningsDow can offer you a contract at any timewho are youYou must be in possession of a valid work permit for The Netherlands!You have a Bachelor’s degree.Strong verbal and written communication skills in Russian & EnglishAt least 2-years of experience in Customer Service.Excellent aptitude with CRM and/or SAP.You have exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers.You have the ability to manage conflicting priorities and have the confidence and ability to proactively address customer issues and business requirements.what will you doAs a Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow. By building successful relationships, you will pull together and align multiple internal resources and capabilities, toward the goal of zero defect customer satisfaction. You will also manage the entry of orders, from initial contact with the customer or electronic channel, through material flow, until the product arrives at the correct time, with the correct product, with the correct equipment and correct paperwork to the customer. Furthermore, in the event of a service failure you will initiate the corrective action for resolution of the failure, and take the lead position in resolution for the customer.Execute the order entry process and lead the order fulfillment process for a given business or group of businesses and customers with a high degree of complexity.Follow up on orders and guide the order through our Supply Chain to ensure the highest possible Customer satisfaction.Maintain a thorough knowledge of the businesses, products, applications, and service offerings.Strengthen customer intimacy by developing solid relationships, analyzing customer needs, and gathering market intelligence.Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions.Maintain service levels according to business priorities. Differentiate between customer requirements and Dow capabilities.Impact the company’s success by helping determine the commercial strategies with our customers across multiple businesses.Continuously learn and develop within your role.where will you workDow Terneuzen is the second largest production site of Dow globally and the largest Dow site in the Benelux. Dow Chemical's service center consists of a strong and multicultural team of talented individuals. As Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow.job applicationWorking for Dow is fun! Not only is the job interesting and challenging but you are rewarded by the amazing colleagues you encounter. Sounds like your ideal job? For further questions we are always available: 0115-689850 or e-mail to rtcflexcenterdow@randstad-tempoteam.nl. Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    • terneuzen, zeeland
    • temporary
    • 40
    As Customer Service Specialist you will interface with customers, multiple business's and functional partners to deliver exceptional service to customers and profitability to Dow. By building successful relationships, you will pull together and align multiple internal resources and capabilities, toward the goal of zero defect customer satisfaction.what we offerAn exciting full time jobA market-conform salary between€ 2500 - € 3200An online platform (Good HabitZ) with e-learningsDow can offer you a contract any timeTravel and tunnel expenses reimbursedwho are youYou have a Bachelor’s degree.You are fluent in the languages English & German.You have experience with using SAP and/or other technology and systems.You have exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers.You have the ability to manage conflicting priorities and have the confidence and ability to proactively address customer issues and business requirements.You have strong, mature teamwork skills and a desire to work within a team environment.what will you doAs a Customer Service Specialist in Dow you will manage the entry of orders, from the initial contact with the customer or electronic channel. Through material flow to the time the product arrives at the correct time. Arrive at the time with the correct product, with the correct equipment and correct paperwork to the customer. Furthermore, in the event of a service failure you will initiate the correct action for resolution of the failure, and take the lead position in resolution for the customer.Execute the order entry process and lead the order fulfillment process for a given business or group of businesses and customers with a high degree of complexity.Follow up on orders and guide the order through our Supply Chain to ensure the highest possible Customer satisfaction.Maintain a thorough knowledge of the businesses, products, applications, and service offerings.Strengthen customer intimacy by developing solid relationships, analyzing customer needs, and gathering market intelligence.Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions.Maintain service levels according to business priorities. Differentiate between customer requirements and Dow capabilities.Impact the company’s success by helping determine the commercial strategies with our customers across multiple businesses.Continuously learn and develop within your role.where will you workDow Terneuzen is the second largest production site of Dow globally and the largest Dow site in the Benelux. Dow Chemical's service center consists of a strong and multicultural team of talented individuals. As Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow.job applicationWorking for Dow is fun! Not only is the job interesting and challenging but you are rewarded by the amazing colleagues you encounter. Sounds like your ideal job? For further questions we are always available: 0115-689850 or e-mail to rtcflexcenterdow@randstad-tempoteam.nl. Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    As Customer Service Specialist you will interface with customers, multiple business's and functional partners to deliver exceptional service to customers and profitability to Dow. By building successful relationships, you will pull together and align multiple internal resources and capabilities, toward the goal of zero defect customer satisfaction.what we offerAn exciting full time jobA market-conform salary between€ 2500 - € 3200An online platform (Good HabitZ) with e-learningsDow can offer you a contract any timeTravel and tunnel expenses reimbursedwho are youYou have a Bachelor’s degree.You are fluent in the languages English & German.You have experience with using SAP and/or other technology and systems.You have exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers.You have the ability to manage conflicting priorities and have the confidence and ability to proactively address customer issues and business requirements.You have strong, mature teamwork skills and a desire to work within a team environment.what will you doAs a Customer Service Specialist in Dow you will manage the entry of orders, from the initial contact with the customer or electronic channel. Through material flow to the time the product arrives at the correct time. Arrive at the time with the correct product, with the correct equipment and correct paperwork to the customer. Furthermore, in the event of a service failure you will initiate the correct action for resolution of the failure, and take the lead position in resolution for the customer.Execute the order entry process and lead the order fulfillment process for a given business or group of businesses and customers with a high degree of complexity.Follow up on orders and guide the order through our Supply Chain to ensure the highest possible Customer satisfaction.Maintain a thorough knowledge of the businesses, products, applications, and service offerings.Strengthen customer intimacy by developing solid relationships, analyzing customer needs, and gathering market intelligence.Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions.Maintain service levels according to business priorities. Differentiate between customer requirements and Dow capabilities.Impact the company’s success by helping determine the commercial strategies with our customers across multiple businesses.Continuously learn and develop within your role.where will you workDow Terneuzen is the second largest production site of Dow globally and the largest Dow site in the Benelux. Dow Chemical's service center consists of a strong and multicultural team of talented individuals. As Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow.job applicationWorking for Dow is fun! Not only is the job interesting and challenging but you are rewarded by the amazing colleagues you encounter. Sounds like your ideal job? For further questions we are always available: 0115-689850 or e-mail to rtcflexcenterdow@randstad-tempoteam.nl. Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    • terneuzen, zeeland
    • temporary
    • 40
    As a full time Customer Service Specialist, at Dow Benelux in Terneuzen, your tasks go from the entry of orders to the initial contact with the customer. You follow through with the material flow, until the correct product arrives at the precise time with the paperwork to the customer.What we offerAn exciting full time jobA market-conform salaryTravel and tunnel expenses reimbursedAn online platform (Good HabitZ) with e-learningsDow can offer you a contract any timeWho you areYou must be in possession of a valid work permit for The Netherlands!You have a Bachelor’s degree.Strong verbal and written communication skills in Russian & EnglishAt least 2-years of experience in Customer Service.Excellent aptitude with CRM and/or SAP.You have exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers.You have the ability to manage conflicting priorities and have the confidence and ability to proactively address customer issues and business requirements.What will you doAs Customer Service specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow. By building successful relationships, you will pull together and align multiple internal resources and capabilities, toward the goal of zero defect customer satisfaction. You will also manage the entry of orders, from initial contact with the customer or electronic channel, through material flow, until the product arrives at the correct time, with the correct product, with the correct equipment and correct paperwork to the customer. Furthermore, in the event of a service failure you will initiates the corrective action for resolution of the failure, and takes the lead position in resolution for the customer.Perform Order Management Activities, deal with routine and non-routine customer order activities, including managing customer demand, following up on samples, order entry (i.e. consignment) guiding and leading the activities of the order procedures.Enter orders, use the SAP system to accurately and timely place customer orders.Display Customer Advocate Leadership, champion customer needs across all Dow functions.Be accountable for action, show urgency, promptly and quickly remove road blocks while assessing multiple opportunities.Solve problems, show persistence in overcoming resistance or objections, lead conflict resolution and reaches win- win agreements.Where will you workDow Terneuzen is the second largest production site of Dow globally and the largest Dow site in the Benelux. Dow Chemical's service center consists of a strong and multicultural team of talented individuals. As Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow.Job applicationWorking for Dow is fun! Not only is the job interesting and challenging but you will be rewarded by the amazing colleagues you encounter. Sounds like your ideal job? For further questions we are always available: 0115-689850 or e-mail to rtcflexcenterdow@randstad-tempoteam.nl. Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    As a full time Customer Service Specialist, at Dow Benelux in Terneuzen, your tasks go from the entry of orders to the initial contact with the customer. You follow through with the material flow, until the correct product arrives at the precise time with the paperwork to the customer.What we offerAn exciting full time jobA market-conform salaryTravel and tunnel expenses reimbursedAn online platform (Good HabitZ) with e-learningsDow can offer you a contract any timeWho you areYou must be in possession of a valid work permit for The Netherlands!You have a Bachelor’s degree.Strong verbal and written communication skills in Russian & EnglishAt least 2-years of experience in Customer Service.Excellent aptitude with CRM and/or SAP.You have exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers.You have the ability to manage conflicting priorities and have the confidence and ability to proactively address customer issues and business requirements.What will you doAs Customer Service specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow. By building successful relationships, you will pull together and align multiple internal resources and capabilities, toward the goal of zero defect customer satisfaction. You will also manage the entry of orders, from initial contact with the customer or electronic channel, through material flow, until the product arrives at the correct time, with the correct product, with the correct equipment and correct paperwork to the customer. Furthermore, in the event of a service failure you will initiates the corrective action for resolution of the failure, and takes the lead position in resolution for the customer.Perform Order Management Activities, deal with routine and non-routine customer order activities, including managing customer demand, following up on samples, order entry (i.e. consignment) guiding and leading the activities of the order procedures.Enter orders, use the SAP system to accurately and timely place customer orders.Display Customer Advocate Leadership, champion customer needs across all Dow functions.Be accountable for action, show urgency, promptly and quickly remove road blocks while assessing multiple opportunities.Solve problems, show persistence in overcoming resistance or objections, lead conflict resolution and reaches win- win agreements.Where will you workDow Terneuzen is the second largest production site of Dow globally and the largest Dow site in the Benelux. Dow Chemical's service center consists of a strong and multicultural team of talented individuals. As Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow.Job applicationWorking for Dow is fun! Not only is the job interesting and challenging but you will be rewarded by the amazing colleagues you encounter. Sounds like your ideal job? For further questions we are always available: 0115-689850 or e-mail to rtcflexcenterdow@randstad-tempoteam.nl. Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    • terneuzen, zeeland
    • temporary
    • 40
    As a Customer Service Specialist with Dow Terneuzen you will find that you have a perfect balance between repetitive and creative work. You will work with many different processes and many different projects. You will continuously feel challenged. The Customer Service Specialist role is for those who are willing to help customers. You are open for daily contacts. You are open for ongoing changing environment and ownership taking.What we offerAn exciting full time jobA market-conform salaryAn online platform (Good HabitZ) with e-learningsDow can offer you a contract any timeTravel and tunnel expenses reimbursedWho you areYou have a Bachelor’s degree.You are fluent in 3 languages Dutch, English and German.You have experience with using SAP and/or other technology and systems.You have exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers.You have the ability to manage conflicting priorities and have the confidence and ability to proactively address customer issues and business requirements.You have strong, mature teamwork skills and a desire to work within a team environment.What will you doThe assignments of a Customer Service Specialist will vary from entering requests to communicating with the customer or electronic channel until the correct product arrives at the correct time with the paperwork to the customer.As a Customer Service Specialist you focus on every part of the task at hand as you perform it to limit blunders. Once you have the tasks and assignments in mind that need consideration, you will focus on performing each job as skillfully as you can.Perform Order Management Activities, deal with routine and non-routine customer order activities, including managing customer demand, following up on samples, order entry (i.e. consignment) guiding and leading the activities of the order procedures.Enter orders, use the SAP system to accurately and timely place customer orders.Display Customer Advocate Leadership, champion customer needs across all Dow functions.Be accountable for action, show urgency, promptly and quickly remove road blocks while assessing multiple opportunities.Solve problems, show persistence in overcoming resistance or objections, lead conflict resolution and reaches win- win agreements.Where will you workDow Terneuzen is the second largest production site of Dow globally and the largest Dow site in the Benelux. Dow Chemical's service center consists of a strong and multicultural team of talented individuals. As Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow.Job applicationWorking for Dow is fun! Not only is the job interesting and challenging but you are rewarded by the amazing colleagues you encounter. Sounds like you ideal job? For further questions we are always available: 0115-689850 or e-mail to rtcflexcenterdow@randstad-tempoteam.nl. Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    As a Customer Service Specialist with Dow Terneuzen you will find that you have a perfect balance between repetitive and creative work. You will work with many different processes and many different projects. You will continuously feel challenged. The Customer Service Specialist role is for those who are willing to help customers. You are open for daily contacts. You are open for ongoing changing environment and ownership taking.What we offerAn exciting full time jobA market-conform salaryAn online platform (Good HabitZ) with e-learningsDow can offer you a contract any timeTravel and tunnel expenses reimbursedWho you areYou have a Bachelor’s degree.You are fluent in 3 languages Dutch, English and German.You have experience with using SAP and/or other technology and systems.You have exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers.You have the ability to manage conflicting priorities and have the confidence and ability to proactively address customer issues and business requirements.You have strong, mature teamwork skills and a desire to work within a team environment.What will you doThe assignments of a Customer Service Specialist will vary from entering requests to communicating with the customer or electronic channel until the correct product arrives at the correct time with the paperwork to the customer.As a Customer Service Specialist you focus on every part of the task at hand as you perform it to limit blunders. Once you have the tasks and assignments in mind that need consideration, you will focus on performing each job as skillfully as you can.Perform Order Management Activities, deal with routine and non-routine customer order activities, including managing customer demand, following up on samples, order entry (i.e. consignment) guiding and leading the activities of the order procedures.Enter orders, use the SAP system to accurately and timely place customer orders.Display Customer Advocate Leadership, champion customer needs across all Dow functions.Be accountable for action, show urgency, promptly and quickly remove road blocks while assessing multiple opportunities.Solve problems, show persistence in overcoming resistance or objections, lead conflict resolution and reaches win- win agreements.Where will you workDow Terneuzen is the second largest production site of Dow globally and the largest Dow site in the Benelux. Dow Chemical's service center consists of a strong and multicultural team of talented individuals. As Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow.Job applicationWorking for Dow is fun! Not only is the job interesting and challenging but you are rewarded by the amazing colleagues you encounter. Sounds like you ideal job? For further questions we are always available: 0115-689850 or e-mail to rtcflexcenterdow@randstad-tempoteam.nl. Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    • terneuzen, zeeland
    • temporary
    • 40
    As a Customer Service Specialist with Dow Terneuzen you will find that you have a perfect balance between repetitive and creative work. You will work with many different processes and many different projects. You will continuously feel challenged.What we offerAn exciting full time jobTravel and tunnel expenses reimbursedAn online platform (Good HabitZ) with e-learningsA market-conform salaryDow can offer you a contract at any timeWho you areAs a Customer Service Specialist you are willing to help customers. You are open for daily contacts and for ongoing changing environment and ownership taking.You must be in possession of a valid work permit for The Netherlands!You have a Bachelor’s degree.Strong verbal and written communication skills in Engliosh & FrenchAt least 2-years of experience in Customer Service.Excellent aptitude with CRM and/or SAP.You have exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers.You have the ability to manage conflicting priorities and have the confidence and ability to proactively address customer issues and business requirements.What will you doAs a Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow. By building successful relationships, you will pull together and align multiple internal resources and capabilities, toward the goal of zero defect customer satisfaction. You will also manage the entry of orders, from initial contact with the customer or electronic channel, through material flow, until the product arrives at the correct time, with the correct product, with the correct equipment and correct paperwork to the customer. Furthermore, in the event of a service failure you will initiate the corrective action for resolution of the failure, and take the lead position in resolution for the customer.Execute the order entry process and lead the order fulfillment process for a given business or group of businesses and customers with a high degree of complexity.Follow up on orders and guide the order through our Supply Chain to ensure the highest possible Customer satisfaction.Maintain a thorough knowledge of the businesses, products, applications, and service offerings.Strengthen customer intimacy by developing solid relationships, analyzing customer needs, and gathering market intelligence.Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions.Maintain service levels according to business priorities. Differentiate between customer requirements and Dow capabilities.Impact the company’s success by helping determine the commercial strategies with our customers across multiple businesses.Continuously learn and develop within your role.Where will you workDow Terneuzen is the second largest production site of Dow globally and the largest Dow site in the Benelux. Dow Chemical's service center consists of a strong and multicultural team of talented individuals. As Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow.Job applicationWorking for Dow is fun! Not only is the job interesting and challenging but you're rewarded by the amazing colleagues you encounter. Sounds like you ideal job? For further questions we are always available: 0115-689850 or e-mail to rtcflexcenterdow@randstad-tempoteam.nl. Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    As a Customer Service Specialist with Dow Terneuzen you will find that you have a perfect balance between repetitive and creative work. You will work with many different processes and many different projects. You will continuously feel challenged.What we offerAn exciting full time jobTravel and tunnel expenses reimbursedAn online platform (Good HabitZ) with e-learningsA market-conform salaryDow can offer you a contract at any timeWho you areAs a Customer Service Specialist you are willing to help customers. You are open for daily contacts and for ongoing changing environment and ownership taking.You must be in possession of a valid work permit for The Netherlands!You have a Bachelor’s degree.Strong verbal and written communication skills in Engliosh & FrenchAt least 2-years of experience in Customer Service.Excellent aptitude with CRM and/or SAP.You have exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers.You have the ability to manage conflicting priorities and have the confidence and ability to proactively address customer issues and business requirements.What will you doAs a Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow. By building successful relationships, you will pull together and align multiple internal resources and capabilities, toward the goal of zero defect customer satisfaction. You will also manage the entry of orders, from initial contact with the customer or electronic channel, through material flow, until the product arrives at the correct time, with the correct product, with the correct equipment and correct paperwork to the customer. Furthermore, in the event of a service failure you will initiate the corrective action for resolution of the failure, and take the lead position in resolution for the customer.Execute the order entry process and lead the order fulfillment process for a given business or group of businesses and customers with a high degree of complexity.Follow up on orders and guide the order through our Supply Chain to ensure the highest possible Customer satisfaction.Maintain a thorough knowledge of the businesses, products, applications, and service offerings.Strengthen customer intimacy by developing solid relationships, analyzing customer needs, and gathering market intelligence.Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions.Maintain service levels according to business priorities. Differentiate between customer requirements and Dow capabilities.Impact the company’s success by helping determine the commercial strategies with our customers across multiple businesses.Continuously learn and develop within your role.Where will you workDow Terneuzen is the second largest production site of Dow globally and the largest Dow site in the Benelux. Dow Chemical's service center consists of a strong and multicultural team of talented individuals. As Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow.Job applicationWorking for Dow is fun! Not only is the job interesting and challenging but you're rewarded by the amazing colleagues you encounter. Sounds like you ideal job? For further questions we are always available: 0115-689850 or e-mail to rtcflexcenterdow@randstad-tempoteam.nl. Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    • cadzand, zeeland
    • temporary
    • 38
    Ben jij een enthousiaste receptionist en wil je werken in Cadzand of Nieuwvliet-bad. Dan zijn wij opzoek naar jou! Het betreft een functie voor 38 uur met uitzich op een vast dienstverband. Mis jij de horeca gezelligheid en wil je 's avonds wel voor 21.00 uur klaar zijn, dan is dit een functie voor jou!wat bieden wij jou€2.000 per maandDe horeca gezelligheidUitzicht op vast dienstverbandFlexibele werktijden tot maximaal 21.00 uurCadzand of Nieuwvliet-badFrontoffice functiewie ben jijHerken jij jezelf in de volgende punten, dan ben jij de perfect kandidaat. Je hebt:Enthousiasme voor het werk en de gastvrijheid;Enkele jaren ervaring in een gelijke functie;Kennis van de Nederlandse taal in woord en geschrift;Je kan jezelf verstaanbaar maken in de Duitse en Engelse taal;Je bent flexibel inzetbaar; avonden, weekenden en feestdagen is voor jou prima!wat ga je doenHoe ziet jouw dag eruit? Je komt om half 9 binnen en pakt een kop koffie of thee. Waarna je dag begint. Elke dag is anders, de receptie is het hart van het vakantiepark. De gasten komen met alle vragen naar jou toe, deze beantwoord je tussendoor dan ook. De telefoon gaat, een Duitse gast geeft aan graag een kamer te willen boeken. Je schakelt over naar het Duits en vraagt voor welke datum en maakt de reservering in orde. Je checkt de mailbox en ziet dat er een annulering is, deze verwerk je zodat het challet alsnog verhuurd kan worden voor die data. Hierna is het tijd voor de lunch, je pakt even je rust om je hoofd weer leeg te maken en vol energie de middag in te gaan. Je staat aan de balie en er worden verschillende vragen gesteld, van fietsverhuur tot beschikbare campingplaatsen. Jij helpt de gasten en zorgt ervoor dat zij met een goed gevoel hun dag voort kunnen zetten. Wanneer er een gast binnenkomt voor een kop koffie en de gastvrouw niet aanwezig is, spring je bij. Flexibiliteit en gastvrijheid zit in jouw systeem. Kortom een diverse en uitdagende horecafunctie waarbij je wel voor 21.00 uur naar huis kunt.waar ga je werkenJe gaat aan de slag in de toerisme aan de Zeeuws-Vlaamse kust. De collega's zijn als familie, zoals we gewend zijn in de horeca. Een leuk team vol gezelligheid, waarin ook hard gewerkt wordt. De horecaslogan: gastvrijheid kent geen tijd! is hier ook van toepassing. Echter stopt de receptie wel voor 21.00 uur, waardoor jij 's avonds zelf ook nog op het terras kan zitten.sollicitatieBen jij geïnteresseerd in deze vacature? Reageer dan snel via de sollicitatieknop, zo komt jouw sollicitatie het snelste bij ons terecht. Heb je eerst nog wat korte vragen? Bel naar 0115-640300 Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    Ben jij een enthousiaste receptionist en wil je werken in Cadzand of Nieuwvliet-bad. Dan zijn wij opzoek naar jou! Het betreft een functie voor 38 uur met uitzich op een vast dienstverband. Mis jij de horeca gezelligheid en wil je 's avonds wel voor 21.00 uur klaar zijn, dan is dit een functie voor jou!wat bieden wij jou€2.000 per maandDe horeca gezelligheidUitzicht op vast dienstverbandFlexibele werktijden tot maximaal 21.00 uurCadzand of Nieuwvliet-badFrontoffice functiewie ben jijHerken jij jezelf in de volgende punten, dan ben jij de perfect kandidaat. Je hebt:Enthousiasme voor het werk en de gastvrijheid;Enkele jaren ervaring in een gelijke functie;Kennis van de Nederlandse taal in woord en geschrift;Je kan jezelf verstaanbaar maken in de Duitse en Engelse taal;Je bent flexibel inzetbaar; avonden, weekenden en feestdagen is voor jou prima!wat ga je doenHoe ziet jouw dag eruit? Je komt om half 9 binnen en pakt een kop koffie of thee. Waarna je dag begint. Elke dag is anders, de receptie is het hart van het vakantiepark. De gasten komen met alle vragen naar jou toe, deze beantwoord je tussendoor dan ook. De telefoon gaat, een Duitse gast geeft aan graag een kamer te willen boeken. Je schakelt over naar het Duits en vraagt voor welke datum en maakt de reservering in orde. Je checkt de mailbox en ziet dat er een annulering is, deze verwerk je zodat het challet alsnog verhuurd kan worden voor die data. Hierna is het tijd voor de lunch, je pakt even je rust om je hoofd weer leeg te maken en vol energie de middag in te gaan. Je staat aan de balie en er worden verschillende vragen gesteld, van fietsverhuur tot beschikbare campingplaatsen. Jij helpt de gasten en zorgt ervoor dat zij met een goed gevoel hun dag voort kunnen zetten. Wanneer er een gast binnenkomt voor een kop koffie en de gastvrouw niet aanwezig is, spring je bij. Flexibiliteit en gastvrijheid zit in jouw systeem. Kortom een diverse en uitdagende horecafunctie waarbij je wel voor 21.00 uur naar huis kunt.waar ga je werkenJe gaat aan de slag in de toerisme aan de Zeeuws-Vlaamse kust. De collega's zijn als familie, zoals we gewend zijn in de horeca. Een leuk team vol gezelligheid, waarin ook hard gewerkt wordt. De horecaslogan: gastvrijheid kent geen tijd! is hier ook van toepassing. Echter stopt de receptie wel voor 21.00 uur, waardoor jij 's avonds zelf ook nog op het terras kan zitten.sollicitatieBen jij geïnteresseerd in deze vacature? Reageer dan snel via de sollicitatieknop, zo komt jouw sollicitatie het snelste bij ons terecht. Heb je eerst nog wat korte vragen? Bel naar 0115-640300 Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    • terneuzen, zeeland
    • temporary
    • 40
    As a full time Customer Service Specialist, at Dow Benelux in Terneuzen, your tasks go from the entry of orders to the initial contact with the customer. You follow through with the material flow, until the correct product arrives at the precise time with the paperwork to the customer.what we offerAn exciting full time jobA market-conform salary between€ 2500 - € 3200An online platform (Good HabitZ) with e-learningsTravel and tunnel expenses reimbursedDow can offer you a contract any timewho are youA Customer Service Specialist pays attention to each aspect of the task as you perform it to minimize errors. Once you have an idea of the tasks you need to complete and when each task needs attention, focus on performing each job as skillfully as you can. You will communicate as a Customer Service Specialist with different departments internally such as logistics, receivable specialists and the account manager. But also internationally depending on which country your customers based. There will be days where it is required to perform the backup of a colleague, and this is where you organizational skills will be called upon.You MUST already be in possession of a valid work permit for The Netherlands!!You have a Bachelor’s degree.Strong verbal and written communication skills in Turkish & English.At least 2-years of experience in Customer Service.Excellent aptitude with CRM and/or SAP.You have exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers.You have the ability to manage conflicting priorities and have the confidence and ability to proactively address customer issues and business requirements.what will you doAs a Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow. By building successful relationships, you will pull together and align multiple internal resources and capabilities, toward the goal of zero defect customer satisfaction. You will also manage the entry of orders, from initial contact with the customer or electronic channel, through material flow, until the product arrives at the correct time, with the correct product, with the correct equipment and correct paperwork to the customer. Furthermore, in the event of a service failure you will initiate the corrective action for resolution of the failure, and take the lead position in resolution for the customer.Execute the order entry process and lead the order fulfillment process for a given business or group of businesses and customers with a high degree of complexity.Follow up on orders and guide the order through our Supply Chain to ensure the highest possible Customer satisfaction.Maintain a thorough knowledge of the businesses, products, applications, and service offerings.Strengthen customer intimacy by developing solid relationships, analyzing customer needs, and gathering market intelligence.Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions.Maintain service levels according to business priorities. Differentiate between customer requirements and Dow capabilities.Impact the company’s success by helping determine the commercial strategies with our customers across multiple businesses.Continuously learn and develop within your role.where will you workDow Terneuzen is the second largest production site of Dow globally and the largest Dow site in the Benelux. Dow Chemical's service center consists of a strong and multicultural team of talented individuals. As Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow.job applicationWorking for Dow is divers and fun! Not only is the job interesting and challenging but you are also rewarded by the amazing colleagues you encounter, the canteen that provides yummy food at lunch and the get-togethers that are organized for fun and team bonding! Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    As a full time Customer Service Specialist, at Dow Benelux in Terneuzen, your tasks go from the entry of orders to the initial contact with the customer. You follow through with the material flow, until the correct product arrives at the precise time with the paperwork to the customer.what we offerAn exciting full time jobA market-conform salary between€ 2500 - € 3200An online platform (Good HabitZ) with e-learningsTravel and tunnel expenses reimbursedDow can offer you a contract any timewho are youA Customer Service Specialist pays attention to each aspect of the task as you perform it to minimize errors. Once you have an idea of the tasks you need to complete and when each task needs attention, focus on performing each job as skillfully as you can. You will communicate as a Customer Service Specialist with different departments internally such as logistics, receivable specialists and the account manager. But also internationally depending on which country your customers based. There will be days where it is required to perform the backup of a colleague, and this is where you organizational skills will be called upon.You MUST already be in possession of a valid work permit for The Netherlands!!You have a Bachelor’s degree.Strong verbal and written communication skills in Turkish & English.At least 2-years of experience in Customer Service.Excellent aptitude with CRM and/or SAP.You have exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers.You have the ability to manage conflicting priorities and have the confidence and ability to proactively address customer issues and business requirements.what will you doAs a Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow. By building successful relationships, you will pull together and align multiple internal resources and capabilities, toward the goal of zero defect customer satisfaction. You will also manage the entry of orders, from initial contact with the customer or electronic channel, through material flow, until the product arrives at the correct time, with the correct product, with the correct equipment and correct paperwork to the customer. Furthermore, in the event of a service failure you will initiate the corrective action for resolution of the failure, and take the lead position in resolution for the customer.Execute the order entry process and lead the order fulfillment process for a given business or group of businesses and customers with a high degree of complexity.Follow up on orders and guide the order through our Supply Chain to ensure the highest possible Customer satisfaction.Maintain a thorough knowledge of the businesses, products, applications, and service offerings.Strengthen customer intimacy by developing solid relationships, analyzing customer needs, and gathering market intelligence.Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions.Maintain service levels according to business priorities. Differentiate between customer requirements and Dow capabilities.Impact the company’s success by helping determine the commercial strategies with our customers across multiple businesses.Continuously learn and develop within your role.where will you workDow Terneuzen is the second largest production site of Dow globally and the largest Dow site in the Benelux. Dow Chemical's service center consists of a strong and multicultural team of talented individuals. As Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow.job applicationWorking for Dow is divers and fun! Not only is the job interesting and challenging but you are also rewarded by the amazing colleagues you encounter, the canteen that provides yummy food at lunch and the get-togethers that are organized for fun and team bonding! Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    • terneuzen, zeeland
    • temporary
    • 40
    As Customer Service Specialist you will interface with customers, multiple business's and functional partners to deliver exceptional service to customers and profitability to Dow. By building successful relationships, you will pull together and align multiple internal resources and capabilities, toward the goal of zero defect customer satisfaction.what we offerA market-conform salary between€ 2500 - € 3200An exciting full time jobTravel expenses and tunnel costs reimbursementDow can offer you a contract any timeAn online platform (Good HabitZ) with e-learningswho are youYou must be in possession of a valid work permit for The Netherlands!You have a Bachelor’s degree.Native French with strong verbal and written communication skills in English.At least 2-years of experience in Customer Service.Excellent aptitude with CRM and/or SAP.You have exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers.You have the ability to manage conflicting priorities and have the confidence and ability to proactively address customer issues and business requirements.what will you doAs a Customer Service Specialist in Dow you will manage the entry of orders, from the initial contact with the customer or electronic channel. Through material flow to the time the product arrives at the correct time with the correct product, equipment and correct paperwork to the customer. Furthermore, in the event of a service failure you will initiate the correct action for resolution of the failure, and take the lead position in resolution for the customer.Execute the order entry process and lead the order fulfillment process for a given business or group of businesses and customers with a high degree of complexity.Follow up on orders and guide the order through our Supply Chain to ensure the highest possible Customer satisfaction.Maintain a thorough knowledge of the businesses, products, applications, and service offerings.Strengthen customer intimacy by developing solid relationships, analyzing customer needs, and gathering market intelligence.Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions.Maintain service levels according to business priorities.Differentiate between customer requirements and Dow capabilities.Impact the company’s success by helping determine the commercial strategies with our customers across multiple businesses.Continuously learn and develop within your role.where will you workDow Terneuzen is the second largest production site of Dow globally and the largest Dow site in the Benelux. Dow Chemical's service center consists of a strong and multicultural team of talented individuals. As Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow.job applicationWorking for Dow is fun! Not only is the job interesting and challenging, but you are rewarded by the amazing colleagues you encounter. Sounds like your ideal job? For further questions we are always available: 0115-689850 or e-mail to rtcflexcenterdow@randstad-tempoteam.nl. Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    As Customer Service Specialist you will interface with customers, multiple business's and functional partners to deliver exceptional service to customers and profitability to Dow. By building successful relationships, you will pull together and align multiple internal resources and capabilities, toward the goal of zero defect customer satisfaction.what we offerA market-conform salary between€ 2500 - € 3200An exciting full time jobTravel expenses and tunnel costs reimbursementDow can offer you a contract any timeAn online platform (Good HabitZ) with e-learningswho are youYou must be in possession of a valid work permit for The Netherlands!You have a Bachelor’s degree.Native French with strong verbal and written communication skills in English.At least 2-years of experience in Customer Service.Excellent aptitude with CRM and/or SAP.You have exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers.You have the ability to manage conflicting priorities and have the confidence and ability to proactively address customer issues and business requirements.what will you doAs a Customer Service Specialist in Dow you will manage the entry of orders, from the initial contact with the customer or electronic channel. Through material flow to the time the product arrives at the correct time with the correct product, equipment and correct paperwork to the customer. Furthermore, in the event of a service failure you will initiate the correct action for resolution of the failure, and take the lead position in resolution for the customer.Execute the order entry process and lead the order fulfillment process for a given business or group of businesses and customers with a high degree of complexity.Follow up on orders and guide the order through our Supply Chain to ensure the highest possible Customer satisfaction.Maintain a thorough knowledge of the businesses, products, applications, and service offerings.Strengthen customer intimacy by developing solid relationships, analyzing customer needs, and gathering market intelligence.Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions.Maintain service levels according to business priorities.Differentiate between customer requirements and Dow capabilities.Impact the company’s success by helping determine the commercial strategies with our customers across multiple businesses.Continuously learn and develop within your role.where will you workDow Terneuzen is the second largest production site of Dow globally and the largest Dow site in the Benelux. Dow Chemical's service center consists of a strong and multicultural team of talented individuals. As Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow.job applicationWorking for Dow is fun! Not only is the job interesting and challenging, but you are rewarded by the amazing colleagues you encounter. Sounds like your ideal job? For further questions we are always available: 0115-689850 or e-mail to rtcflexcenterdow@randstad-tempoteam.nl. Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.

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