5 jobs found in Gronsveld, Limburg

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    • maastricht, limburg
    • temporary
    • 40
    Voor KPN in Maastricht zijn wij op zoek naar gedreven servicedeskmedewerkers. Dus staat klanttevredenheid hoog bij jou in het vaandel en heb jij sterke affiniteit met ICT? Lees dan snel verder want dan kan dit weleens de functie voor jou zijn!wat bieden wij joueen mooi salaris van € 13,52een jaarlijks opleidingsbudget van € 1500niet werken in de weekenden of avondenwerken in een gezellig en leergierig team8+ medewerkerstevredenheidreiskostenvergoedingwie ben jijJe bent niet zomaar een klantenservice medewerker. Je bent de BESTE. Dat vinden je klanten tenminste. Iedereen die je spreekt, hangt met een grijns de telefoon weer op. Ontevreden klant? Niet nadat ze jou gesproken hebben!Je passie voor IT steekt overal bovenuit. Je vrienden en familie weten dat ze bij jou moeten zijn met al hun technische vragen. Tijd om daar je baan van te maken. Met jouw kennis en persoonlijkheid zorg je ervoor dat iedereen klant wil zijn bij KPN!je hebt al ervaring op een technische helpdeskje hebt kennis van en affiniteit met ICTje bent in het bezit van een MBO 4 diplomaje bent gewend om veel calls op een dag af te handelenje bent flexibel inzetbaarje bent communicatief sterkje bent analytisch en beschikt over een groot inlevingsvermogenwat ga je doenDie telefoontjes van klanten met vragen, die ben je wel gewend. Wordt het ingewikkeld? Dan heb je met één druk op de knop de specialist aan de lijn om je verder te helpen. Uiteraard leg je vast wat je doet en koppel je alles terug naar de klant.Maar wat voor vragen krijg je allemaal? Het gaat vooral om E-herkenning en overheidscertificaten. Met E-herkenning kunnen bedrijven diensten van de overheid en bepaalde organisaties gebruiken. Tijdens de training zul jij hier uiteraard alles over leren. Klanten van KPN kunnen bij jou terecht als zij E-herkenning willen aanvragen. Daarnaast kunnen zij jou alles vragen als problemen hebben met het gebruik hiervan. Hier komt jouw ICT-kennis dan ook goed van pas!Verder werkt KPN met PKI-overheidscertificaten. Dit is een soort online paspoort waarmee informatie en documenten veilig online uitgewisseld kunnen worden. De zakelijke klanten van KPN kunnen bij jou terecht met al hun vragen over PKI-overheidscertificaten. Die vragen kunnen onder ander gaan over veilig inloggen, communiceren en tekenen via een PKI-overheid certificaat. Ook met al hun technische problemen kunnen zij bij jou aankloppen.realiseert klanttevredenheid door (2e lijns) serviceverlening en/of (technische) ondersteuning aan klantenis aanspreekpunt voor de klant voor vragen of incidenten over PKIO of E-herkenningje vraagt gericht door om de vraag te verhelderen, analyseert de verkregen informatie en lost (technische) knelpunten/ klachten opZet problemen/ klachten door naar specialisten en bewaakt afhandelingwaar ga je werkenWerken in Maastricht bij de grootste internetprovider van Nederland: KPN. Je werkt in een top team. KPN heeft niet voor niets een medewerkerstevredenheid van 8,2!Samen met je collega’s zorg je voor de beste service. Elke dag opnieuw. Vanaf je eerste dag word je goed ingewerkt. Je komt op kantoor om je laptop op te halen. Dan maak je kennis met je nieuwe collega's. Daarna werk je voorlopig vanuit huis. Lekker relaxed dus. We leren je alles wat je moet weten om je klant goed te kunnen helpen. En meer! Bij KPN staat ontwikkeling hoog op de prioriteitenlijst. Hierdoor kan je elke stap maken die je wilt en zijn de mogelijkheden oneindig. Dit gaat vaak gepaard met een promotie. Al zin in?sollicitatieHelemaal je ding? Ben je in je hoofd al binnen? Mooi! Reageer dan snel want vol = vol. Ik neem binnen twee werkdagen contact met je op. Dan weet je meteen of je op gesprek kan. Tot morgen! Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    Voor KPN in Maastricht zijn wij op zoek naar gedreven servicedeskmedewerkers. Dus staat klanttevredenheid hoog bij jou in het vaandel en heb jij sterke affiniteit met ICT? Lees dan snel verder want dan kan dit weleens de functie voor jou zijn!wat bieden wij joueen mooi salaris van € 13,52een jaarlijks opleidingsbudget van € 1500niet werken in de weekenden of avondenwerken in een gezellig en leergierig team8+ medewerkerstevredenheidreiskostenvergoedingwie ben jijJe bent niet zomaar een klantenservice medewerker. Je bent de BESTE. Dat vinden je klanten tenminste. Iedereen die je spreekt, hangt met een grijns de telefoon weer op. Ontevreden klant? Niet nadat ze jou gesproken hebben!Je passie voor IT steekt overal bovenuit. Je vrienden en familie weten dat ze bij jou moeten zijn met al hun technische vragen. Tijd om daar je baan van te maken. Met jouw kennis en persoonlijkheid zorg je ervoor dat iedereen klant wil zijn bij KPN!je hebt al ervaring op een technische helpdeskje hebt kennis van en affiniteit met ICTje bent in het bezit van een MBO 4 diplomaje bent gewend om veel calls op een dag af te handelenje bent flexibel inzetbaarje bent communicatief sterkje bent analytisch en beschikt over een groot inlevingsvermogenwat ga je doenDie telefoontjes van klanten met vragen, die ben je wel gewend. Wordt het ingewikkeld? Dan heb je met één druk op de knop de specialist aan de lijn om je verder te helpen. Uiteraard leg je vast wat je doet en koppel je alles terug naar de klant.Maar wat voor vragen krijg je allemaal? Het gaat vooral om E-herkenning en overheidscertificaten. Met E-herkenning kunnen bedrijven diensten van de overheid en bepaalde organisaties gebruiken. Tijdens de training zul jij hier uiteraard alles over leren. Klanten van KPN kunnen bij jou terecht als zij E-herkenning willen aanvragen. Daarnaast kunnen zij jou alles vragen als problemen hebben met het gebruik hiervan. Hier komt jouw ICT-kennis dan ook goed van pas!Verder werkt KPN met PKI-overheidscertificaten. Dit is een soort online paspoort waarmee informatie en documenten veilig online uitgewisseld kunnen worden. De zakelijke klanten van KPN kunnen bij jou terecht met al hun vragen over PKI-overheidscertificaten. Die vragen kunnen onder ander gaan over veilig inloggen, communiceren en tekenen via een PKI-overheid certificaat. Ook met al hun technische problemen kunnen zij bij jou aankloppen.realiseert klanttevredenheid door (2e lijns) serviceverlening en/of (technische) ondersteuning aan klantenis aanspreekpunt voor de klant voor vragen of incidenten over PKIO of E-herkenningje vraagt gericht door om de vraag te verhelderen, analyseert de verkregen informatie en lost (technische) knelpunten/ klachten opZet problemen/ klachten door naar specialisten en bewaakt afhandelingwaar ga je werkenWerken in Maastricht bij de grootste internetprovider van Nederland: KPN. Je werkt in een top team. KPN heeft niet voor niets een medewerkerstevredenheid van 8,2!Samen met je collega’s zorg je voor de beste service. Elke dag opnieuw. Vanaf je eerste dag word je goed ingewerkt. Je komt op kantoor om je laptop op te halen. Dan maak je kennis met je nieuwe collega's. Daarna werk je voorlopig vanuit huis. Lekker relaxed dus. We leren je alles wat je moet weten om je klant goed te kunnen helpen. En meer! Bij KPN staat ontwikkeling hoog op de prioriteitenlijst. Hierdoor kan je elke stap maken die je wilt en zijn de mogelijkheden oneindig. Dit gaat vaak gepaard met een promotie. Al zin in?sollicitatieHelemaal je ding? Ben je in je hoofd al binnen? Mooi! Reageer dan snel want vol = vol. Ik neem binnen twee werkdagen contact met je op. Dan weet je meteen of je op gesprek kan. Tot morgen! Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    • maastricht, limburg
    • temporary
    • 38
    As a Customer Service Representative you are going to work in the middle of Maastricht. The service 24h department, is a special department that provides roadside assistance to customers in the Benelux.Customers experiencing a car breakdown, can contact you 24 hours a day, seven days a week and 365 days a year.You are responsible for incoming calls, you collect personal information, you make a situational analysis and process all the information in your digital systems.If you have the solution right away, that’s perfect! If not, you act quickly and will contact the nearest dealership, who can send technical support.You strive to get the customer back on the road, as quick as possible! During this whole process, you are responsible for the customer’s satisfaction.what we offerImmediately a contractHealth insuranceBike PlanDevelopment Planwho are youYou always strive for perfect customer service. You have great communication skills and are able to communicate in French, English and Dutch. You always have your eyes on the result and you are stress resistant. Do you also have a laptop? That would be a bonus!For this position you will start the 1st of October. First you will start with 3 weeks of training and after that a buddy will get assigned to you. You are more than happy to occasionally work during the nights and weekends, because this gives you a lot of flexibility.You're ready to start from the 1st of October;You're fluently in the French, Dutch and English language (Written and spoken);Representative for the Benelux market;Customer minded;Able to work during weekend days and evening hours.what will you doYou will be the first, and only, point of contact for customers who experience a car breakdown! You make sure they can continue to travel as fast as possible.Communication by phone;Troubleshooting;Act quickly.where will you workYou are going to work in the biggest customer assistance center in the middle of Maastricht. Here you will work with colleagues from all over the world!Multilingual;Multicultural;Dynamic environment.job applicationDo you recognize yourself in this profile? Apply quickly by clicking the "Sollicitatie"button below! If you have any questions, please do not hesitate to contact us! Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    As a Customer Service Representative you are going to work in the middle of Maastricht. The service 24h department, is a special department that provides roadside assistance to customers in the Benelux.Customers experiencing a car breakdown, can contact you 24 hours a day, seven days a week and 365 days a year.You are responsible for incoming calls, you collect personal information, you make a situational analysis and process all the information in your digital systems.If you have the solution right away, that’s perfect! If not, you act quickly and will contact the nearest dealership, who can send technical support.You strive to get the customer back on the road, as quick as possible! During this whole process, you are responsible for the customer’s satisfaction.what we offerImmediately a contractHealth insuranceBike PlanDevelopment Planwho are youYou always strive for perfect customer service. You have great communication skills and are able to communicate in French, English and Dutch. You always have your eyes on the result and you are stress resistant. Do you also have a laptop? That would be a bonus!For this position you will start the 1st of October. First you will start with 3 weeks of training and after that a buddy will get assigned to you. You are more than happy to occasionally work during the nights and weekends, because this gives you a lot of flexibility.You're ready to start from the 1st of October;You're fluently in the French, Dutch and English language (Written and spoken);Representative for the Benelux market;Customer minded;Able to work during weekend days and evening hours.what will you doYou will be the first, and only, point of contact for customers who experience a car breakdown! You make sure they can continue to travel as fast as possible.Communication by phone;Troubleshooting;Act quickly.where will you workYou are going to work in the biggest customer assistance center in the middle of Maastricht. Here you will work with colleagues from all over the world!Multilingual;Multicultural;Dynamic environment.job applicationDo you recognize yourself in this profile? Apply quickly by clicking the "Sollicitatie"button below! If you have any questions, please do not hesitate to contact us! Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    • maastricht, limburg
    • temporary
    • 38
    As a customer service representative you're responsible for all (prospective) customers. You handle inquiries and complaints correctly by Phone, fax or e-mail. You will also be responsible for sales- , technical- and product issues.You are the first and most important point of contact and you are the most important link between customer and organization.what we offerImmediately a contractBike planPersonal development planHealth insurancewho are youYou always strive for perfect customer service. You have great communication skills and are able to communicate in English and German. You always have your eyes on the result and you are stress resistant. Do you also have a laptop? That would be a bonus!For this position you will start the 1st of October. First you will start with 3 weeks of training and after that a buddy will get assigned to you.You're ready to start from the 1st of October or November;You're fluently in the German and English language (Written and spoken);Representative for the German market;Customer minded;Stress resistant.what will you doYou will be the most important point of contact and you will act as a brand ambassador.Communication by phone, fax and e-mail;Troubleshooting;Act quickly;Open-minded personality.where will you workYou are going to work in the biggest customer assistance center in the middle of Maastricht. Here you will work with colleagues from all over the world!Multilingual;Multicultural;Dynamic environment.job applicationDo you recognize yourself in this profile? Apply quickly by clicking the "Sollicitatie"button below! If you have any questions, please do not hesitate to contact us! Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    As a customer service representative you're responsible for all (prospective) customers. You handle inquiries and complaints correctly by Phone, fax or e-mail. You will also be responsible for sales- , technical- and product issues.You are the first and most important point of contact and you are the most important link between customer and organization.what we offerImmediately a contractBike planPersonal development planHealth insurancewho are youYou always strive for perfect customer service. You have great communication skills and are able to communicate in English and German. You always have your eyes on the result and you are stress resistant. Do you also have a laptop? That would be a bonus!For this position you will start the 1st of October. First you will start with 3 weeks of training and after that a buddy will get assigned to you.You're ready to start from the 1st of October or November;You're fluently in the German and English language (Written and spoken);Representative for the German market;Customer minded;Stress resistant.what will you doYou will be the most important point of contact and you will act as a brand ambassador.Communication by phone, fax and e-mail;Troubleshooting;Act quickly;Open-minded personality.where will you workYou are going to work in the biggest customer assistance center in the middle of Maastricht. Here you will work with colleagues from all over the world!Multilingual;Multicultural;Dynamic environment.job applicationDo you recognize yourself in this profile? Apply quickly by clicking the "Sollicitatie"button below! If you have any questions, please do not hesitate to contact us! Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    • maastricht, limburg
    • temporary
    • 40
    Have you always had an affinity with the latest technological and digital developments? Then this job as support specialist is the right job for you!The Connect Mobility Department merges the technical world with the ambition to strive for great customer delight.what we offerDirectly a contractPersonal development planInternational atmosphereBike planSupport specialistTravel allowancewho are youTechnology is getting more important everyday. And this company is no exception! It is the first company that introduced an app that connect the user to their car!You should definitively have affinity with technology, but we don't expect you to know everything. Technology changes everyday, it is important that you enjoy working in a constantly changing and dynamic working environment.Furthermore you enjoy solving problems and always strive for a great customer experience!Affinity with technology;Great communication skills in German and English;You are able to work with different systems;Are willing to occasionaly work in the weekends;Customer minded;Ready to start between September en November;what will you doYou are in charge of for incoming support requests. This van be by phone, email or live chat. You will serve all customers (B2C & B2B) and will provide support to users by specific knowledge and information.With your experience, you will also participate in the future development of the app and services.Accept incoming support requests;Communicate by phone, mail or chat;Register activities in tools;Report complex issues to a higher level;where will you workYou are going to work in the biggest customer assistance center in the middle of Maastricht. The Customer Assistance Center is an international multicultural organization and you will be working in an international team!From the office in Maastricht, we provide excellent assistance to our customers in Europe.Multilingual;Multicultural;Dynamic environment.job applicationDo you recognize yourself in this profile? Apply quickly by clicking the "Sollicitatie"button below! If you have any questions, please do not hesitate to contact us! Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    Have you always had an affinity with the latest technological and digital developments? Then this job as support specialist is the right job for you!The Connect Mobility Department merges the technical world with the ambition to strive for great customer delight.what we offerDirectly a contractPersonal development planInternational atmosphereBike planSupport specialistTravel allowancewho are youTechnology is getting more important everyday. And this company is no exception! It is the first company that introduced an app that connect the user to their car!You should definitively have affinity with technology, but we don't expect you to know everything. Technology changes everyday, it is important that you enjoy working in a constantly changing and dynamic working environment.Furthermore you enjoy solving problems and always strive for a great customer experience!Affinity with technology;Great communication skills in German and English;You are able to work with different systems;Are willing to occasionaly work in the weekends;Customer minded;Ready to start between September en November;what will you doYou are in charge of for incoming support requests. This van be by phone, email or live chat. You will serve all customers (B2C & B2B) and will provide support to users by specific knowledge and information.With your experience, you will also participate in the future development of the app and services.Accept incoming support requests;Communicate by phone, mail or chat;Register activities in tools;Report complex issues to a higher level;where will you workYou are going to work in the biggest customer assistance center in the middle of Maastricht. The Customer Assistance Center is an international multicultural organization and you will be working in an international team!From the office in Maastricht, we provide excellent assistance to our customers in Europe.Multilingual;Multicultural;Dynamic environment.job applicationDo you recognize yourself in this profile? Apply quickly by clicking the "Sollicitatie"button below! If you have any questions, please do not hesitate to contact us! Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    • maastricht, limburg
    • temporary
    • 40
    As a customer service representative you're responsible for all (prospective) customers. You handle inquiries and complaints correctly by Phone, fax or e-mail. You will also be responsible for sales- , technical- and product issues.You are the first and most important point of contact and you are the most important link between customer and organization.what we offerImmediatly a contractBike planPersonal development planHealth insuranceMaastrichtwho are youYou always strive for perfect customer service. You have great communication skills and are able to communicate in English. You always have your eyes on the result and you are stress resistant. Do you also have a laptop? That would be a bonus!For this position you will start the 1st of October. First you will start with 3 weeks of training and after that a buddy will get assigned to you.You're ready to start from the 1st of October or November;You're fluent in English (Written and spoken) and you've lived in the UK for at least a couple of months, preferably longer;Representative for the UK market;Customer minded;Stress resistant.what will you doYou will be the most important point of contact and you will act as a brand ambassador.Communication by phone, fax and e-mail;Troubleshooting;Act quickly;Open-minded personality.where will you workYou are going to work in the biggest customer assistance center in the middle of Maastricht. Here you will work with colleagues from all over the world!Multilingual;multicultural;Dynamic environment.job applicationDo you recognize yourself in this profile? Apply quickly by clicking the "Sollicitatie"button below! If you have any questions, please do not hesitate to contact us! Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    As a customer service representative you're responsible for all (prospective) customers. You handle inquiries and complaints correctly by Phone, fax or e-mail. You will also be responsible for sales- , technical- and product issues.You are the first and most important point of contact and you are the most important link between customer and organization.what we offerImmediatly a contractBike planPersonal development planHealth insuranceMaastrichtwho are youYou always strive for perfect customer service. You have great communication skills and are able to communicate in English. You always have your eyes on the result and you are stress resistant. Do you also have a laptop? That would be a bonus!For this position you will start the 1st of October. First you will start with 3 weeks of training and after that a buddy will get assigned to you.You're ready to start from the 1st of October or November;You're fluent in English (Written and spoken) and you've lived in the UK for at least a couple of months, preferably longer;Representative for the UK market;Customer minded;Stress resistant.what will you doYou will be the most important point of contact and you will act as a brand ambassador.Communication by phone, fax and e-mail;Troubleshooting;Act quickly;Open-minded personality.where will you workYou are going to work in the biggest customer assistance center in the middle of Maastricht. Here you will work with colleagues from all over the world!Multilingual;multicultural;Dynamic environment.job applicationDo you recognize yourself in this profile? Apply quickly by clicking the "Sollicitatie"button below! If you have any questions, please do not hesitate to contact us! Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.

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