admin coordinator in headingley

job type
£ 17,000 per year
apply now

job details

headingley, west yorkshire
job category
construction & property
job type
£ 17,000 per year
reference number
apply now

job description

My client is a leading facility management firm in the Yorkshire region. With their head office based in Leeds, they work with property developers, landlords and commercial clients throughout the UK. From complete fit-outs to ad hoc support, no project is too big or small.

They take pride in our flexible approach, enabling clients to tailor there services around their needs and are currently growing their vibrant team at their Head Office in Headingly.

Role: Admin/Facilities Coordinator

Salary: £17,000 - £20,000

Location: Headingly, Leeds

Role Purpose:

City Centre Facilities Management company are currently on the look out for ambitious Facilities and Helpdesk Coordinators to join their rapidly expanding results driven business.

Whilst experience is desirable, we encourage applications from candidates who genuinely believe in delivering the highest standards of quality, coupled with a proactive, flexible can-do attitude. All training will be provided and, for high performers, bonuses, benefits and varied career progression is on offer. Successful candidates must be willing to work towards a relevant NVQ/CPD.

Key Responsibilities':

* Sourcing Contractors for Nationwide Facilities Jobs
* Maintaining the job schedules
* Appointing Engineers to jobs
* Data input on Excel
* Raising PO Numbers, Billing, Invoices
* Managing team performance
* Maintaining KPI's & WIP Reporting
* Dealing with the overall M&E Portfolio
* Purchase orders, quotes
* Managing a team with multiple direct reports
* Full project coordination
* Managing SLA Agreements
* Dealing with the client directly
* Negotiating Quotations
* Full job life cycle management
* Providing a Helpdesk service
* Answering inbound calls
* Dealing with escalated complaints
* Maintaining the maintenance day book, ppm schedules and liaising with the customer/client


* Excellent phone manner
* Good written and communication skills - Minimum GCSE (C or above) in English
* Good numerical skills - Minimum GCSE C or above in Maths
* Good IT skills - especially Microsoft Excel, Outlook & Word
* Good organisational skills - have a meticulous eye for detail
* Assist in calculating budgets, margin and timescales
* Team player - willing to learn new skills and adapt to the business needs
* Punctual, reliable and ambitious
* Basic knowledge of the geographical locations of major UK cities
* Helpdesk Coordinators must demonstrate the above Helpdesk Administrator abilities as well as:
* Minimum 2 years project coordination experience within Facilities Management FM/property maintenance
* Client Account Management capability that demonstrates consistent growth over multiple accounts
* Managing budgets, margins and timescales
* Manage contractor's workload and performance
* Effectively prioritise workload especially when under pressure
* Excel in a targets-driven environment
* Ability to build strong relationships with clients, contractors and colleagues
* Effectively handle complaints


* The ability to progress your career
* Training & Support
* Free on site Parking

Please call Natalie Mitchell 01132456161

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.


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educational requirements