benefits manager in uxbridge

job type
£ 338 per day
apply now

job details

uxbridge, south east
job category
job type
working hours
£ 338 per day
reference number
0207 255 5577
apply now

job description

UK Benefits Manager - Pensions, IFAs, RSA - Uxbridge - ASAP till 31/01/2019

Reputable Pharmaceutical Company

£338 - £427 per day

Keen to work for a leading well known pharmaceutical organisation? Then we have an interesting opportunity for you.

If you're passionate and ambitious, keen to learn new skills and want to work within a challenging environment then read on.

Job Purpose and Key Responsibilities

* Responsible for the service delivery of the outsourced UK Pension Plans.
* Responsible for the service delivery of the outsourced IFAs and Retired Staff Association (RSA) vendors.
* Drive performance of the outsourced vendors against agreed Key Performance Indicators and Service Performance Management Levels.
* Actively manage, monitor, review and continuously improve service delivery and processes with the outsourced vendors.
* Partner with your benefits peers and the Reward COE to contribute to and influence strategic decision making as appropriate.
* Lead the proactive implementation of operational solutions to support strategic or legislative change.
* Attend meetings of the Trustees of the company's Pension Plans as required, drafting and presenting papers on operational issues as appropriate.
* Responsible for resolution of issues and queries from RSA branch managers/business in a timely manner. Responding to and delegating the response to ad hoc queries as required.
* Manage / support as appropriate, contact with the company's HR community and employee consultative bodies on pensions delivery, policy and change management.
* Be a key company contact with external providers and ensure that there is appropriate communication between the actuaries, legal advisers and consultants. Set and manage budgets with external providers as appropriate.
* Manage risk and ensure compliance of benefit plans under your remit within UK government regulations. Proactively mitigating operational risk on an ongoing basis.
* Lead and manage continuous improvement initiatives and regular and ad hoc projects.
* Ensure accuracy of paper, online and face to communications and processes.
* Manage benefit spend to budget.
* Conduct problem solving exercises and after action reviews where service delivery issues occur to ensure that the root cause of the issue is identified and appropriate mitigation's are put in place going forward.
* Ability to write formal papers and/or recommendations containing a full outline of an issue, possible methods of resolution and suitable recommendations.
* Ensuring compliance with SPII data privacy requirements and compliance against audit findings.
* Responsible for managing root cause and risk treatment plans relating to Pension risks.

Job Related Experience

* Strong working knowledge of UK Pensions & Employee Savings plans, regulations and HMRC requirements and ability to apply these in the context of role with broader HR policies and objectives.
* Strong written and oral communications, with the ability to convey information clearly and concisely. Includes experience of delivering presentations / Q&A sessions.
* Proven and demonstrable stakeholder management.
* Strong ability to influence and negotiate in order to set direction and drive delivery of results.
* Strong vendor management skills with the ability to understand contracts, setting of service level agreements and challenging non compliance.
* Demonstrated experience of managing projects including preparing project plans, time-lines and STPs.
* Ability to interpret data to demonstrate return on investment
* Ability to analyse complex benefit information and draw recommendations/make decisions.
* Ability to coach, motivate and facilitate
* Strong leadership/people management skills
* The company's business perspective.
* Flexibility to manage multiple benefit plans and ability to manage multiple and often conflicting priorities.


* Key Business Stakeholders:- Support and effectively communicate with key Stakeholders within the business including HRBLs and HRSDs to explain the operational impact of business decisions and work collaboratively to find operational solutions where appropriate.
* Internal Resource Management: Support the relationships with Reward CoE, Trustees, internal functions and external advisers to effectively collaborate and manage the plans.
* Communication: ensure that all pension information on the company's Intranet and external administrator's WEB sites accurately reflects the company's pension plans and processes Technical Support: Strong technical knowledge and understanding of the UK plans. Provide technical pensions support to senior company employees and to the company HR community. Ensure UK Benefits employees have appropriate technical knowledge to support business needs


* The company's UK Pension plan membership is over 83,000 and DC and CIF assets combined are in the order of £12 billion invested in various asset classes and with several investment managers
* The Pensions Administration contracts under management are C£2.5 million per annum in value
* Liaison with employees on personal pension issues
* Liaison with internal business stakeholders
* Mistakes can have disproportionate consequences including both financial and reputation

This position represents a great chance to widen your skill set and progress your career in a successful business.

If you are keen to apply, please send your CV immediately or get in touch for further information.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.