concierge in city of london

posted
job type
permanent
salary
£ 18,000 per day
apply now

job details

posted
location
city of london, greater london
job category
construction & property
job type
permanent
salary
£ 18,000 per day
reference number
JAW-PM30
apply now

job description

Concierge

up to £22k p/h

London (Canary Wharf)

Are you a driven and motivated Concierge who is looking for an exciting opportunity? Do you pride yourself on quality customer service? Don't look anywhere else; we have the perfect role for you which you can start right now.

A leading housing company has an exciting position for a proven Concierge to contribute positively towards their vibrant team in London (Canary Wharf).



* Permanent role
* £18k-£22k (experience dependant)
* Shift: 7am - 7pm; 4 on - 4 off
* Excellent working environment with driven and motivated workforce
* Excellent benefits and incentives

This role is a very varied position, some of your duties will be:



* The Concierge is to meet and greet the residents and other key stakeholders, answering
enquiries by telephone, door entry system, email or callers to the respective desk
* Control all security fob management
* Assist the residents, guests and other key stakeholders with job tasks and individual requests
to be dealt with efficiently whilst maintaining desired manning levels
* The Concierge must ensure that the highest levels of customer care and service are
maintained at all times
* The Concierge must deal effectively with complaints, diagnosing the best course of action and
remain courteous at all times
* The Concierge must maintain a clean and smart appearance at all times, wearing the
appropriate attire
* Ensure effective security of residents and the building at all times including manning any
CCTV and aid the smooth running of car parking facilities, ensuring appropriate registers are
up-to- date
* The Concierge should check and screen all visitors and guests and any contractor staff,
ensuring they have permission to be present in the building
* Report any suspicious/unusual behaviour, calling the relevant authorities if necessary
* Correct reporting of any security/Health & Safety issues, incidents and complaints. Taking
appropriate action in the event of an emergency
* Responsibility for all deliveries to the reception desk, receiving and safekeeping of all
parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must
be signed by residents. Notify residents of any deliveries to arrange collection from the front
desk
* Issuing of keys only to correct personnel/residents whilst recording at all times the signing in
and out of keys
* Whilst on shift the Concierge is responsible for the site fire and emergency procedures policy
and ensuring that relevant preventative measures are undertaken; this includes fire alarm
and smoke vent testing
* Pro-actively deal with any maintenance and cleaning problems identified within the
development and regularly carry out site inspections to identify any problems
* Be able to give a clear and concise handover at the end of the shift, highlighting any events
that have occurred and forthcoming events
* Patrol duties include: logging start and finish times with the correct procedure, vary patrol
routes carrying out random spot checks

The current environment is filled with enthusiastic and motivated individuals. If you are interested in joining their customer focused team you first must:



* Needs to take pride in appearance
* Helpful, with great customer service
* Previous experience
* Immediately or short notice availability
This role will be open for the next couple of days, so if you are interested in applying for this great position, please do not hesitate to apply by using the button below. Alternatively please call and speak James West on 01489560180.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.